To allow approvers who temporarily do not have access to the One Identity Manager tools to approve requests, you can send adaptive cards. Adaptive cards contain all the information about the product required for approving a request. These include:
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Current and next approver
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Approval history
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Rule violations by the request
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Option to select a default reason or enter a reason as free text
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Option to adjust the request's validity period
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Link to the request in the Web Portal
NOTE: In previous versions of One Identity Manager, the Starling 2FA app was available for approving requests. Starling Two-Factor Authentication and the Starling 2FA app are no longer supported. Instead, use the new functionality of adaptive cards with Starling Cloud Assistant to approve requests.
Prerequisites
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The Starling Cloud Assistant service is enabled and the usable channels are configured.
For more information, see the One Identity Starling Cloud Assistant User Guide under https://support.oneidentity.com/starling-cloud-assistant/hosted/technical-documents.
Access to the following endpoints must be ensured to reach a Starling organization in the respective data center.
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United States of America:
https://sts.cloud.oneidentity.com (to receive an authentication token)
https://cloud-assistant-supervisor.cloud.oneidentity.com (to address the Starling Cloud Assistant API)
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European Union:
https://sts.cloud.oneidentity.eu (to receive an authentication token)
https://cloud-assistant-supervisor.cloud.oneidentity.eu (to address the Starling Cloud Assistant API)
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One Identity Manager is connected to One Identity Starling.
To connect One Identity Manager to One Identity Starling
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Start the Launchpad.
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Select Connection to Starling Cloud and click Run.
This starts the Starling Cloud configuration wizard.
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Follow the Starling Cloud configuration wizard’s instruction.
This sets the QER | Person | Starling | ApiEndpoint and QER | Person | Starling | ApiKey configuration parameters and enters the authentication credentials.
For more information about One Identity Starling, see the One Identity Starling User Guide under https://support.oneidentity.com/starling-cloud-assistant/hosted/technical-documents.
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