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Identity Manager On Demand - Starling Edition Hosted - Web Portal User Guide

General tips and getting started Managing reports Requests
Setting up and configuring request functions Requesting products Managing the Saved for Later list Pending requests Displaying request history Displaying archived requests Resubmitting requests Canceling requests Renewing products with limit validity periods Unsubscribing products Displaying requests Undoing approvals Managing request inquiries directed at you
Attestation
Managing attestation inquiries directed at you Managing attestations Displaying attestation history My attestation cases Undo attestation case approvals Pending attestations
Compliance Managing risk index functions Responsibilities
Managing task delegations Ownerships My responsibilities
Managing my departments Managing my application roles Managing my devices Managing my business roles Managing my identities Managing my cost centers Managing my multi-request resources Managing my multi requestable/unsubscribable resources Managing my resources Managing my software applications Managing my locations Managing my system entitlements Managing my system roles Managing my assignment resources
Managing data
Managing departments Managing user accounts Managing business roles Managing identities Managing cost centers Managing multi-request resources Managing multi requestable/unsubscribable resources Managing resources Managing locations Managing system entitlements Managing system roles Managing assignment resources
Opening other web applications Managing tickets Appendix: Attestation conditions and approval policies from attestation procedures

Adding/removing recommended entitlements for my cost centers

To support the maintenance process, you can display suggestions for adding or removing cost center entitlements that you are responsible for and then implement the recommendations.

To display and implement entitlement recommendations for a cost center

  1. In the menu bar, click Responsibilities > My Responsibilities.

  2. In the navigation, click Cost centers.

  3. On the Cost Centers page, click the cost center whose entitlement recommendations you want to display.

  4. In the Edit Cost Center pane, click the Entitlements tab.

  5. On the Entitlements tab, click Show recommended entitlements.

    This opens the View Recommended Entitlements pane showing the recommended actions for the entitlements and the associated reasons.

  6. This opens the View Recommended Entitlements pane, select the check box next to the recommendation that you want to implement.

  7. Click Perform recommended actions.

  8. In the Perform Recommended Actions dialog, confirm the prompt with Yes.

  9. If entitlements are to be added, perform the following actions:

    1. Close the Edit Cost Center pane.

    2. In the menu bar, click Requests > Shopping cart.

    3. On the Shopping Cart page, click Submit.

      After the request has been granted approval, the entitlement is added to the cost center.

Related topics

Displaying my cost center rule violations

You can display the rule violations of cost centers for which you are responsible.

To display rule violations

  1. In the menu bar, click Responsibilities > My Responsibilities.

  2. In the navigation, click Cost centers.

  3. On the Cost Centers page, click the cost center whose rule violations you want to display.

  4. On the Edit Cost Center pane, click the Rule Violations tab.

My cost center history

The Web Portal allows you to display historical data of cots centers for which you are responsible.

To do this, you have the following options:

Table 50: Historical data

View

Description

Events

Shows all events relating to the cost center in table form (see Displaying my cost center history).

Status overview

This shows you an overview of all assignments. It also shows you how long each change was valid for. Use the status overview to track when changes were made and by whom. This way, you not only see the initial and current status but you also see all the steps in between (see Displaying the status overview of my cost centers).

Status comparison

You can select a date and display all the changes made from then until now. This also shows you what the value of the property was at the selected point in time and what the value is now (see Comparing statuses of my cost centers).

Displaying my cost center history

To track changes, you can display the history of cost centers for which you are responsible.

To display the history

  1. In the menu bar, click Responsibilities > My Responsibilities.

  2. In the navigation, click Cost centers.

  3. On the Cost Centers page, click the cost center whose history you want to display.

  4. In the Edit Cost Center pane, click the History tab.

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