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Identity Manager On Demand - Starling Edition Hosted - Web Portal User Guide

General tips and getting started Managing reports Requests
Setting up and configuring request functions Requesting products Managing the Saved for Later list Pending requests Displaying request history Displaying archived requests Resubmitting requests Canceling requests Renewing products with limit validity periods Unsubscribing products Displaying requests Undoing approvals Managing request inquiries directed at you
Attestation
Managing attestation inquiries directed at you Managing attestations Displaying attestation history My attestation cases Undo attestation case approvals Pending attestations
Compliance Managing risk index functions Responsibilities
Managing task delegations Ownerships My responsibilities
Managing my departments Managing my application roles Managing my devices Managing my business roles Managing my identities Managing my cost centers Managing my multi-request resources Managing my multi requestable/unsubscribable resources Managing my resources Managing my software applications Managing my locations Managing my system entitlements Managing my system roles Managing my assignment resources
Managing data
Managing departments Managing user accounts Managing business roles Managing identities Managing cost centers Managing multi-request resources Managing multi requestable/unsubscribable resources Managing resources Managing locations Managing system entitlements Managing system roles Managing assignment resources
Opening other web applications Managing tickets Appendix: Attestation conditions and approval policies from attestation procedures

Identity history

The Web Portal allows you to display historical data of identities.

To do this, you have the following options:

Table 78: Historical data

View

Description

Events

Shows all events relating to the identity in table form (see Displaying identities' history).

Status overview

This shows you an overview of all assignments. It also shows you how long each change was valid for. Use the status overview to track when changes were made and by whom. This way, you not only see the initial and current status but you also see all the steps in between (see Displaying the status overview of identities).

Status comparison

You can select a date and display all the changes made from then until now. This also shows you what the value of the property was at the selected point in time and what the value is now (see Comparing statuses of identities).

Displaying identities' history

To track changes, you can display identities' history.

To display the history

  1. In the menu bar click Data administration > Data Explorer.

  2. In the Data Explorer navigation, click User accounts.

  3. On the Identities page, click the identity whose history you want to display.

  4. On the Edit Identity pane, click the History tab.

Displaying the status overview of identities

You can display all the changes effecting identities for which you are responsible. You can also display how long each change was valid for. Use the status overview to track when changes were made and by whom. This way, you not only see the initial and current status but you also see all the steps in between.

To display the status overview

  1. In the menu bar click Data administration > Data Explorer.

  2. In the Data Explorer navigation, click User accounts.

  3. On the Identities page, click the identity whose status overview you want to display.

  4. In the Edit Identity pane, click the History tab.

  5. On the History tab, select Status overview in the menu.

Comparing statuses of identities

You can compare the current status of an identity that you are responsible for to its status at another time.

To compare statuses

  1. In the menu bar click Data administration > Data Explorer.

  2. In the Data Explorer navigation, click User accounts.

  3. On the Identities page, click the identity whose status you want to compare.

  4. In the Edit Identity pane, click the History tab.

  5. On the History tab, select Status comparison in the menu.

  6. In the date field, select the date and time from which you want to start the comparison.

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