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One Identity Safeguard for Privileged Sessions 7.0.3.1 LTS - Administration Guide

Preface Introduction The concepts of One Identity Safeguard for Privileged Sessions (SPS)
The philosophy of One Identity Safeguard for Privileged Sessions (SPS) Policies Credential Stores Plugin framework Indexing Supported protocols and client applications Modes of operation Connecting to a server through One Identity Safeguard for Privileged Sessions (SPS) Archive and backup concepts Maximizing the scope of auditing IPv6 in One Identity Safeguard for Privileged Sessions (SPS) SSH host keys Authenticating clients using public-key authentication in SSH The gateway authentication process Four-eyes authorization Network interfaces High Availability support in One Identity Safeguard for Privileged Sessions (SPS) Versions and releases of One Identity Safeguard for Privileged Sessions (SPS) Accessing and configuring One Identity Safeguard for Privileged Sessions (SPS)
Cloud deployment considerations The Welcome Wizard and the first login Basic settings
Supported web browsers and operating systems The structure of the web interface Network settings Configuring date and time System logging, SNMP and e-mail alerts Configuring system monitoring on SPS Data and configuration backups Archiving Using plugins Forwarding data to third-party systems Starling integration
User management and access control Managing One Identity Safeguard for Privileged Sessions (SPS)
Controlling One Identity Safeguard for Privileged Sessions (SPS): reboot, shutdown Managing One Identity Safeguard for Privileged Sessions (SPS) clusters Managing a High Availability One Identity Safeguard for Privileged Sessions (SPS) cluster Upgrading One Identity Safeguard for Privileged Sessions (SPS) Managing the One Identity Safeguard for Privileged Sessions (SPS) license Accessing the One Identity Safeguard for Privileged Sessions (SPS) console Sealed mode Out-of-band management of One Identity Safeguard for Privileged Sessions (SPS) Managing the certificates used on One Identity Safeguard for Privileged Sessions (SPS)
General connection settings HTTP-specific settings ICA-specific settings MSSQL-specific settings RDP-specific settings SSH-specific settings Using Sudo with SPS Telnet-specific settings VMware Horizon View connections VNC-specific settings Indexing audit trails Using the Search interface Advanced authentication and authorization techniques Reports The One Identity Safeguard for Privileged Sessions (SPS) REST API One Identity Safeguard for Privileged Sessions (SPS) scenarios Troubleshooting One Identity Safeguard for Privileged Sessions (SPS)
Network troubleshooting Gathering data about system problems Viewing logs on One Identity Safeguard for Privileged Sessions (SPS) Changing log verbosity level of One Identity Safeguard for Privileged Sessions (SPS) Collecting logs and system information for error reporting Collecting logs and system information of the boot process for error reporting Support hotfixes Status history and statistics Troubleshooting a One Identity Safeguard for Privileged Sessions (SPS) cluster Understanding One Identity Safeguard for Privileged Sessions (SPS) RAID status Restoring One Identity Safeguard for Privileged Sessions (SPS) configuration and data VNC is not working with TLS Configuring the IPMI from the BIOS after losing IPMI password Incomplete TSA response received Using UPN usernames in audited SSH connections
Using SPS with SPP Configuring external devices Using SCP with agent-forwarding Security checklist for configuring One Identity Safeguard for Privileged Sessions (SPS) Jumplists for in-product help Configuring SPS to use an LDAP backend Glossary

Using One Identity Safeguard for Privileged Sessions (SPS) across multiple domains

If your users are in a domain (EXAMPLE-DOMAIN), One Identity Safeguard for Privileged Sessions (SPS) is also in that domain (EXAMPLE-DOMAIN), but your users need to access servers that are in a different domain (OTHER-DOMAIN), you must establish a level of trust between the domains. This is summarized in the following table.

Domain username of the client Domain of the target server Result
EXAMPLE-DOMAIN\myusername EXAMPLE-DOMAIN Connection is established
EXAMPLE-DOMAIN\myusername OTHER-DOMAIN If OTHER-DOMAIN trusts EXAMPLE-DOMAIN, the connection is established
OTHER-DOMAIN\myusername OTHER-DOMAIN If two-way trust is established between OTHER-DOMAIN and EXAMPLE-DOMAIN, the connection is established
OTHER-DOMAIN\myusername EXAMPLE-DOMAIN If two-way trust is established between OTHER-DOMAIN and EXAMPLE-DOMAIN, the connection is established

NOTE: If you use an LDAP database when using SPS accross multiple domains, LDAP will only use the username without the domain name to verify the group membership.

Verifying the certificate of the RDP server in encrypted connections

By default, One Identity Safeguard for Privileged Sessions (SPS) accepts any certificate shown by the server. This section describes how to accept only verified certificates.

To accept only verified certificates

  1. Create a list of trusted CA certificates that you will use to verify the certificate of the server. For details, see Verifying certificates with Certificate Authorities.

  2. Navigate to RDP Control > Connections and select the connection policy to modify.

  3. Select TLS.

  4. Select the required option under Server certificate validation.

    You have the following options:

    • No validation.

    • Only accept certificates authenticated by the trusted CA list.

    NOTE: The Only accept certificates authenticated by the trusted CA list. option has no effect if the session uses Network Level Authentication, because in such cases SPS uses a different method to validate the server certificate.

    If you use Network Level Authentication (NLA, also called CredSSP), there is no verification performed in the TLS layer due to the TLS session-binding. For more information on TLS session-binding, see section [MS-CSSP]: Credential Security Support Provider (CredSSP) Protocol in the Microsoft documentation.

    Figure 218: RDP Control > Connections — Using SSL-encryption in RDP connections

  5. (Optional) If you selected Only accept certificates authenticated by the trusted CA list., in Trusted CA list, select the CA list to use for verifying the certificate of the server.

  6. Click Commit.

  7. (Optional) Configure your Windows servers to display a certificate signed with the above Certificate Authority for incoming RDP connections. To do this, complete the following steps:

    1. Generate a certificate that contains the IP address or the hostname of the target server in its Common Name (CN) field and sign it with the Certificate Authority whose certificate you added to the Trusted CA list of SPS.

    2. Convert the signed certificate of the target server to PKCS12 format that includes the private key.

    3. Start the Microsoft Management Console (MMC) on the target server and select Add Snap-in > Certificates > Computer Account.

    4. Right-click the Personal store, then select All Tasks > Import, and select the certificate created for the server.

    5. Complete the Certificate Import Wizard, but do not select the Extended certificate properties option.

    6. Select Start > Administrative tools > Remote Desktop > Remote Desktop Session Host Configuration.

    7. Right-click the connection you want to configure and select Properties > General.

    8. Set the Security layer to SSL.

    9. Click Certificate > Select and select the imported certificate. The server uses this certificate to verify its identity for the incoming RDP connections.

Enabling TLS-encryption for RDP connections

To enable TLS-encryption in an RDP connection policy, you have two options:

Prerequisites

Depending on your requirements, you might need one or more of the following:

  • To use the same certificate for each session, an X.509 certificate and its private key are required. One Identity Safeguard for Privileged Sessions (SPS) can display this certificate to the peers on the client side. Use your own PKI system to generate these certificates, as they cannot be created on SPS.

    NOTE: The Common Name of the certificate must contain the domain name or the IP address of target machine, otherwise the clients might reject the certificate.

  • To generate certificates on-the-fly for a connection, you need a signing certificate authority. For details on creating a signing CA, see Signing certificates on-the-fly.

TIP: One Identity recommends using 2048-bit RSA keys (or stronger).

To configure TLS-encryption

  1. Navigate to RDP Control > Connections and select the connection policy in which you want to enable TLS.

    Figure 219: RDP Control > Connections — Enabling TLS-encryption for RDP connections

  2. Set the encryption settings used between the client/server and SPS in the Transport security settings section.

    To require encryption, select TLS. When the connection is encrypted, SPS has to show a certificate to the peer.

  3. Select the certificate to show to the peers.

    • If you want to enable TLS-encryption, but you do not have a certificate that is generated by an external CA, or a signing CA, select Generate self-signed certificate. By default, this option is selected.

    • To use the same certificate for every peer, complete the following steps.

      1. Generate and sign a certificate for SPS in your PKI system, and export the certificate and its private key.

      2. Select Use the same certificate for each connection.

      3. Select Private key for host certificate, click and upload the private key.

      4. Select X.509 host certificate, click and upload the certificate.

    • If you want to use your own Signing CA, complete the following steps.

      1. Create a certificate authority that is used to sign the certificates that SPS shows to the peer. For details, see Signing certificates on-the-fly.

      2. Select Generate certificate on-the-fly.

      3. In the Signing CA field, select the certificate authority to use.

      NOTE: Import the certificate of the signing Certificate Authority to your clients. Otherwise, the client applications will display a warning because of the unknown Certificate Authority.

    • To disable TLS-encryption for RDP connections completely, select Legacy RDP Security Layer (also known as: Standard RDP Security). You might want to do this if you were using legacy RDP encryption, and you are experiencing compatibility issues. For example, you might experience a compatibility issue if you attempt to connect to a very old Windows machine (for example, Windows Server 2003 or older).

  4. (Optional) Even if you choose TLS-encryption, you have the option to choose using legacy RDP encryption as well. If you experience compatibility issues (for example, if you attempt to connect to a very old Windows machine, such as Windows Server 2003 or older) and want to allow using legacy RDP encryption if TLS-encryption is not possible, select Allow fallback to legacy RDP Security Layer (also known as: Standard RDP Security).

    		 Caution: Security Hazard!

    Selecting the Legacy RDP Security Layer or the Allow fallback to legacy RDP Security Layer options can significantly reduce the strength of the encryption used.

    Selecting these options is only recommended if you cannot overcome compatibility issues in any other way.

    To avoid security hazard, we recommend using TLS encryption.

  5. Click Commit.

    Expected result

    The encryption settings are applied to the connection policy.

Using One Identity Safeguard for Privileged Sessions (SPS) as a Remote Desktop Gateway

Remote Desktop Gateway is a Remote Desktop Services server role. This role allows authorized remote users to connect to resources located on an internal or private network from any Internet-connected device. The accessible resources can be, for example:

  • Terminal servers

  • Remote desktops

  • Remote applications

The Remote Desktop Gateway Server Protocol is a remote procedure call (RPC) protocol using HTTPS as the transport mechanism, used primarily for tunneling client to server traffic across firewalls. One Identity Safeguard for Privileged Sessions (SPS) can act as a Remote Desktop Gateway, receiving connections using the Remote Desktop Gateway Server Protocol and transferring them to the target servers using the RDP protocol.

The Remote Desktop Gateway Server Protocol enables inband destination selection, meaning that SPS can extract the address of the target server from the client connections. This greatly simplifies managing connections on SPS without having to encode the name of the target server in the username, which was problematic as the length of the username is limited on many platforms — especially in non-transparent mode.

Prerequisites

  • To access remote servers using a Remote Desktop Gateway, the clients must use version 6.1 or newer of the Remote Desktop application.

    NOTE: Officially, only version 6.0 is available for the Windows 2003 Server operating system, though it is possible to install a newer version. However, this is a problem only when initiating RDP connections from the Windows 2003 Server host, not when the Windows 2003 Server is the target of the connection.

  • SPS must be a member of a Windows Domain (for details on joining a domain, see Network Level Authentication (NLA) with domain membership), or you must use a Local User Database (for details, see Creating a Local User Database).

  • Ensure that the following are synchronized:

    • System times of the Domain Controller

    • SPS

    • Clients

    • Target servers

  • You cannot use the Gateway authentication on the SPS web interface for connection policies that use SPS as a Remote Desktop Gateway. However, you can configure the Remote Desktop applications of the clients to perform two separate authentications, one on the Remote Desktop Gateway (that is, on SPS), and one on the target server. For details on configuring the Remote Desktop applications of the clients to perform gateway authentications, see Configuring Remote Desktop clients for gateway authentication.

  • The Remote Desktop Gateway Server Protocol supports various authentication methods. SPS acting as a Remote Desktop Gateway supports only NTLM authentication.

  • You can use SPS as a Remote Desktop Gateway. You must configure the terminal service clients to use SPS as the Remote Desktop Gateway. SPS connects the server (selected inband) after authentication.

  • Remote Desktop Gateway requires a certificate. Decide whether you want to use a fix certificate, or an on-the-fly generated certificate before performing the steps below and prepare the certificate.

  • You may also need to adjust the port settings of the connections. The default port for RDP connections is 3389, but the Remote Desktop Gateway Server Protocol uses port 443. However, the SPS web interface uses port 443 as well, and other connection policies might already use port 443. Therefore, if administrator or user login is enabled on the interface that receives the Remote Desktop Services connections, add a new alias IP address to SPS interface. After that, use this alias in your connection policy and the client configurations. For details on creating IP aliases on SPS, see Managing logical interfaces.

 Caution:

When the client uses hostname in inband destination selections, the hostname must comply with RFC5890: Internationalized Domain Names for Applications (IDNA). For example, from the ASCII characters only letters, digits, and the hyphen character is permitted.

Starting with version 6.1.0, SPS rejects connection requests where the hostname does not comply with RFC5890.

To use SPS as a Remote Desktop Gateway

  1. Navigate to RDP Control > Connections and create a new connection policy that will handle the incoming client connections that use the Remote Desktop Gateway Server Protocol.

  2. Enable the Act as a Remote Desktop Gateway option.

    Figure 220: RDP Control > Connections — Configuring SPS as a Remote Desktop Gateway (or RD Gateway)

  3. Set the target of the connections.

    • To direct every incoming connection to a single target server, select Use fixed address and specify the address of the target server.

    • To extract the destination address from the Remote Desktop Gateway Server Protocol, select Inband destination selection and set the address of the servers the clients are allowed to access in the Target > Domain fields. For details on using inband destination selection, see Modifying the destination address.

    NOTE: In non-transparent mode, enter the IP address generated for the Remote Desktop Gateway service into the To field. Do not enter the IP address configured for administrator or user login.

  4. To act as a Remote Desktop Gateway, SPS needs to display a certificate to the clients.

    • To display always the same certificate, select Use the same certificate for every connection and upload the X.509 certificate and the matching private key.

      TIP: One Identity recommends using 2048-bit RSA keys (or stronger).

      		 Caution:

      The Common Name (CN) of the certificate must be the FQDN of SPS, which is the address of the Remote Desktop Gateway specified in the client applications. Otherwise the clients reject the connections.

    • To automatically create new certificates on SPS for every client, select Generate certificate on-the-fly, then select the Certificate Authority (CA) to sign the generated certificates with from the Signing CA field. For details on creating a signing CA, see Signing certificates on-the-fly.

      By default, the Common Name (CN) of the generated certificate is <SPS-hostname.domainname>. You can set a custom Common Name in the Custom Common Name field.

      NOTE: Save the CA certificate used to sign the certificate that SPS shows into DER format and import it to the clients into the Local Computer > Trusted Root Certificate store of the clients so that the clients can verify the identity of SPS.

  5. In Authentication backend:

    • To use Active Directory for authentication, select Active Directory.

    • To use a Local User Database for authentication, select Local User Database, enter the Domain, and select the Local User Database from the list.

  6. Configure other parameters of the connection policy as needed for your environment.

  7. Click Commit.

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