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Safeguard for Privileged Passwords On Demand Hosted - Administration Guide

Introduction System requirements and versions Using API and PowerShell tools Using the virtual appliance and web management console Cloud deployment considerations Setting up Safeguard for Privileged Passwords for the first time Using the web client Getting started with the desktop client Using the desktop client Activity Center Search box Privileged access requests Toolbox Accounts Account Groups Assets
General/Properties tab (asset) Accounts tab (asset) Account Dependencies tab (asset) Owners tab (asset) Access Request Policies tab (asset) Asset Groups tab (asset) Discovered SSH Keys (asset) Discovered Services tab (asset) History tab (asset) Managing assets
Asset Groups Discovery Entitlements Linked Accounts Partitions Profiles Settings
Access Request settings Appliance settings Asset Management settings Tags Backup and Retention settings Certificates settings Cluster settings Enable or Disable Services settings External Integration settings Password Management settings Real-Time Reports Safeguard Access settings SSH Key Management settings Security Policy Settings
Users User Groups Disaster recovery and clusters Administrator permissions Preparing systems for management Troubleshooting Frequently asked questions Appendix A: Safeguard ports Appendix B: SPP 2.7 or later migration guidance Appendix C: SPP and SPS join guidance Appendix D: Regular Expressions About us

Netstat

Use netstat to display the active connection protocol, local address, foreign address, and state.

  1. Navigate to Appliance | Network Diagnostics.

  2. Click Netstat.
  3. Click Display Connections to run the test. The test results display in the Output window and may include the Active Connections, Protocols, Local Address, Foreign Address, and State.

NS Lookup

Use the NS Lookup query to obtain the domain name server or IP address of the specified host in relation to the Safeguard for Privileged Passwords Appliance.

  1. Navigate to Network Diagnostics:
    • web client: Navigate to Appliance | Network Diagnostics.
    • desktop client: Navigate to Administrative Tools | Settings | Appliance | Network Diagnostics.
  2. Click NS Lookup.
  3. desktop client: Network (X0) is selected as the Network Interface used to issue the diagnostic command to query at the primary interface.
  4. Enter the remote host's IP address or Hostname.
  5. In Record Type, select the type of DNS record to be queried.
  6. web client: Select More Settings then, in Query Options, select the type of query.
  7. Click Lookup to run the test. The test results display in the Output window.

Ping

Use the ping test to verify network connectivity and response time between the Safeguard for Privileged Passwords Appliance and the specified host.

  1. Navigate to Network Diagnostics:
    • web client: Navigate to Appliance | Network Diagnostics.
    • desktop client: Navigate to Administrative Tools | Settings | Appliance | Network Diagnostics.
  2. Click Ping.
  3. Enter the remote host's IP or Hostname.
  4. Optionally, click More Settings then configure these additional settings:
    • Resolve IP addresses to hostnames
    • Size (web client) or Send buffer size (desktop client): Buffer size; range from 1 to 65500
    • Time to live: Enter a value from 1 to 255

    • Record route for count hops (IPv4 only): Enter a value from 1 to 9

    • Timeout in milliseconds to wait for each reply: Enter a value from 1 to 4000

    • Number of echo requests to send: Enter a value from 1 to 65527

    • Set "don't fragment" flag in packet (IPv4 only)

    • Type of service: Enter from 1 to 255
    • Time stamp for count hops (IPv4 only): Enter from 1 to 4
    • Use internal address as source web client only
  5. Click Ping to run the test. The test results display in the Output window.

Show Routes

Use Show Routes to retrieve routing tables to further investigate connectivity issues.

  1. Navigate to Network Diagnostics:
    • web client: Navigate to Appliance | Network Diagnostics.
    • desktop client: Navigate to Administrative Tools | Settings | Appliance | Network Diagnostics.
  2. Select Show Routes.
  3. Click Show Routes to run the test.
  4. The test results display in the Output window.
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