Starling Connect Identity Manager Integrated - Administration Guide

SuccessFactors HR

SuccessFactors HR is an integrated human-resources platform. It offers users tools for onboarding, social business, and collaboration along with tools for learning management, performance management, recruiting, applicant tracking, succession planning, talent management, and HR analytics. It is also cloud-based.

Supervisor configuration parameters

To configure the connector, following parameters are required:

• Connector Name
• Username
• Password

• SuccessFactors HR instance URL (https://apps.support.sap.com/sap/support/knowledge/public/en/2215682)

• Minimal Attributes

  NOTE: The default value is false. When the value is set to true, only the minimal set of attributes for all the objects will be queried from the SuccessFactors HR system.

Supported objects and operations

Employees

Companies

BusinessUnits

Departments

Locations

Divisions

CostCenters

JobCodes

Positions

EmpEmployments

PerPersonals

PerPhones

EventReasons

PicklistLabels

PicklistOptions

Mappings

Endpoints mapping

Attributes mapping

Different mappings associated with this connector are listed in the tables below.

Connector limitations

• Create and Delete operations are not supported for any object.

• Currently, the Update functionality is functional only for the following attributes of the Employee object:

  • cellPhone
  • businessPhone
  • email

NutShell

NutShell is a customer relationship management (CRM) service. It can be integrated with other SaaS services for small businesses, including Google Apps.

Supervisor configuration parameters

To configure the connector, following parameters are required:

• Connector name

• Username for the cloud account

• Password - API Key

• Target URL of the cloud account

Supported objects and operations

Users

Groups

Mandatory fields

Users

• emails.value

Groups

• displayName

User and Group mapping

The user and group mappings are listed in the tables below.

Connector limitations

• Error messages and status codes are not customized. The following status codes are returned:

  • 200
  • 201
  • 204
  • 400
  • 401
  • 404
• Members cannot be added or retrieved from teams (groups) via the team endpoints. This can be achieved using the user endpoints and, updating the individual users. However, considering the large number of users in live production environments, membership management is not supported by the connector, as performance issues may arise.
• The delete operation is soft delete. Hence, it is possible to delete, or retrieve the deleted user or group multiple number of times. However, a deleted group will not be retrieved as part of the list groups response.
• Multiple email addresses can be associated to a user. Hence, the first email Id from the Nutshell user response is considered as the email id for the SCIM user.

• The NutShell API does not provide information on retrieval of all resources through paginated requests. Hence, the connector provides a nextCursor value, when the total resource count is divisible by requested count.

Insightly

Insightly provides customer relationship management software for small and midsize businesses. It can be integrated with other applications such as Box, Dropbox, Gmail, Outlook, and QuickBooks. Its dashboard lets users create custom reports and track projects.

Supervisor configuration parameters

To configure the connector, following parameters are required:

• Connector name

• API Key

• SCIM URL (Cloud application's instance URL, used as the target URL in payload)

Supported objects and operations

Users

Groups

Mandatory fields

Users

• Creation of users is not supported.

Groups

• DisplayName

User and Group mapping

The user and group mappings are listed in the tables below.

Connector limitations

• Create, Update, and Delete operation (for Users) are not supported.

• During the process of creating or updating a group, if the member data is incorrect, the operation fails with Bad request status code.

• It is possible to create multiple groups with the same name in Insightly cloud application.

Egnyte

Egnyte lets users store files on either a company’s existing data center infrastructure or in the cloud. It can be integrated with the cloud, storage, devices, and business applications to let you control data with your current hardware.

Supervisor configuration parameters

To configure the connector, following parameters are required:

• Connector name

• Client_Id (API Key provided for the application)

• Username

• Password

• Target URL (cloud application's instance URL used as target URL in payload)

To get the Client_id

1. Login to the Egnyte cloud application.

2. Register an application under My API Keys menu. Registered Application will have an API key that can be used as Client_Id.

Supported objects and operations

Users

Groups

Mandatory fields

Users

• userName

• emails.value

• name.givenName

• name.familyName

• EnterpriseExtension.authType

• userType

• active

Groups

• displayName

User and Group mapping

The user and group mappings are listed in the tables below.

Connector limitations

• The Role object type is not supported by cloud application for trial account. Hence, the connector does not support the role endpoint.