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Título
Error 'value cannot be null. Parameter name: s” in History | Reporting -
Descripción
In PMAdmin | Reporting | History the following error occurrs:
value cannot be null. Parameter name: s and the History list is not displayed. -
Causa
Either corrupt EAF data, or connectivity to the database has been lost. -
Resolución
Resolution 1:
- Stop the Password Manager Server service
- Navigate to C:\ProgramData\One Identity\EAF
- Delete the contents in the EAF folder
- Start the Password Manager Server service
- Navigate to PMAdmin | General Settings | Scheduled Tasks
- Run User Status Statistics
- Once the task has completed, navigate to Reporting and confirm the issue is resolved
Resolution 2:
If resolution 1 does not solve the issue, do the following:- Stop the Password Manager Server service
- Navigate to C:\ProgramData\One Identity\EAF
- Delete the contents in the EAF folder
- Start the Password Manager Server service
- Navigate to PMAdmin | Reporting
- Click Disconnect servers
- Click Ok when prompted
- Click Edit Connections and follow the wizard to create a new database
- Once reconfigured, navigate to PMAdmin | General Settings | Scheduled Tasks
- Run User Status Statistics
- Once the task has completed, navigate to Reporting and confirm the issue is resolved
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Información adicional
If the problem persists please open a case with Support.