SGODSE SPS provisioned hostname is too long for domain join (4374376)

SGODSE SPS provisioned hostname is too long for domain join

When attempting to join SPS to a domain membership the following error appears:
 

Error joining domain
details='Invalid configuration. Exiting.... Our netbios name can be at most 15 chars long, "SPS-1-COMPANYNAME" is 16 chars long Failed to join domain: The format of the specified computer name is invalid.'

 

SPS hostname must be 15 characters max when joining the domain membership

STATUS:
Change Request # 441966 was created to investigate how to handle this issue in the future.

WORKAROUND:
Delete the Starling organization and recreate it with a shorter company name that is 9 characters or less so that in addition to the prefix SPS-1- it will have a total number of 15 characters maximum or less.

Example:
Starling Organization name (9 characters max): SHORTNAME
SPS instance hostname (15 characters max): SPS-1-SHORTNAME
where the total characters of SPS Hostname do not exceed 15 characters.

441966