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Active Roles 8.2 - Console User Guide

Introduction Getting started User or service account management Group management Computer account management Organizational Unit management Contact management Exchange recipient management

Exchange recipient management

You can perform the following Exchange recipient management tasks in the Active Roles Console.

  • Creating an Exchange mailbox

  • Performing Exchange tasks

  • Managing Exchange-related properties

  • Managing Unified Messaging users

Creating an Exchange mailbox

When creating a user account, the Active Roles Console provides the option to create a user mailbox for that user. User mailboxes are the most commonly used mailbox type, and it is typically the mailbox type that is assigned to users in an Exchange organization.

Additionally, the Console provides a number of commands for creating special-purpose mailboxes in an Exchange organization where Exchange is deployed. On a container, such as an Organizational Unit, each of these commands creates an inactive user account along with a special-purpose mailbox associated with that account:

  • New > Room Mailbox: Creates a mailbox that is assigned to a meeting location, such as a conference room, auditorium, or training room. Room mailboxes can be included as resources in meeting requests, providing a simple and efficient way of organizing meetings for your users.

  • New > Equipment Mailbox: Creates a mailbox that is assigned to a non-location specific resource, such as a portable computer projector, microphone, or a company car. Equipment mailboxes can be included as resources in meeting requests, providing a simple and efficient way of utilizing resources for your users.

  • New > Linked Mailbox: Creates a mailbox that is assigned to an individual user in a separate, trusted forest. Linked mailboxes may be necessary for organizations that choose to deploy Exchange in a resource forest. The resource forest scenario allows an organization to centralize Exchange in a single forest, while allowing access to the Exchange organization with user accounts in one or more trusted forests.

  • New > Shared Mailbox: Creates a mailbox that is not primarily assigned to a single user and is generally configured to allow login access for multiple users. The user account associated with a shared mailbox must be an inactive account. You can also specify a list of the mailbox users each of which will have full access to the shared mailbox.

Creating a user mailbox

When configuring a new user account, you can also create a mailbox for it. To create a user mailbox for an existing user account, use the Exchange Tasks command on that account. For more information, see Performing Exchange tasks on a user account.

NOTE: You can only create mailboxes for users. You cannot create mailboxes for contacts.

To create a new user mailbox

  1. In the Console tree, locate and select the folder in which you want to add the user account.

  2. Right-click the folder, then click New > User.

  3. Follow the wizard pages to specify properties of the new user account, such as the user first name, last name, full name, display name, login name, pre-Windows 2000 login name, and password.

  4. When prompted for the user alias and mailbox location, accept or change the default alias setting, and select the mailbox database to hold the mailbox data. Optionally, specify a retention policy, Exchange ActiveSync mailbox policy, or address book policy for this mailbox.

  5. Click Finish on the completion page of the wizard.

NOTE: The behavior of the wizard pages may vary depending on the configuration of Active Roles policies. To determine whether a given item on a page is under the control of a certain policy, observe the text label next to the item: the underlined text label indicates that some policy restrictions are in effect. Click underlined text labels to examine the policies that govern the behavior of the wizard pages. For more information, see Getting policy-related information.The policy information is also displayed whenever you supply a property value that violates a policy restriction. The wizard cannot proceed until you enter an acceptable value.

Creating a room or equipment mailbox

You can create a room or equipment mailbox along with a new inactive user account that will be associated with the mailbox. To create a room or equipment mailbox associated with an existing inactive user account, use the Exchange Tasks command on that account. For more information, see Performing Exchange tasks on a user account.

To create a new room or equipment mailbox

  1. In the Console tree, locate and select the folder in which you want to add the user account.

  2. Right-click the folder, point to New, then click one of the following:

    • To create a room mailbox, click Room Mailbox.

    • To create an equipment mailbox, click Equipment Mailbox.

  3. Follow the wizard pages to specify properties of the new user account, such as the user first name, last name, full name, display name, login name, pre-Windows 2000 login name, and password.

  4. When prompted for the user alias and mailbox location, accept or change the default alias setting, and select the mailbox database to hold the mailbox data. Optionally, specify a retention policy, Exchange ActiveSync mailbox policy, or address book policy for this mailbox.

  5. (Optional) When prompted for the resource mailbox settings, specify the resource capacity and select the resource custom properties to add to the mailbox.

    After the mailbox is created, you can view or change these settings in the Properties > Resource Information tab of the user account associated with the mailbox.

  6. Click Finish on the completion page of the wizard.

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