Check service availability
You can check the availability of your services at any time.
To check service availability
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In the menu bar, click Home.
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On the home page, click Start in the Status reports section of the Service availability check tile.
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On the Service availability check page, click Check all services.
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See the services/server details list.
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Manage processes
In the Operations Support Web Portal, you can use the following pages to manage processes at any time:
Process overview
The Processes page shows all processes running in the Job queue and allows you to rerun failed processes.
To find out how to display the page, see Viewing processes and details and how to rerun failed processes, see Handling failed processes.
You can view the following information on the Processes page.
Table 5: Processes
Process name |
Shows the name of the process. |
Process task |
Shows which process task is currently running. |
Actions |
Actions that you can perform for the process:
|
TIP: Use the filter above the table to limit the number of processes displayed.
TIP: You can use the elements beneath the table to:
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Process details
On the Processes page, you can display detailed information a certain process. Any steps belonging to the process and their dependencies are displayed.
To find out how to display process details, see Viewing processes and details.
You can view the following process information.
Table 6: Process details
Process name/process step |
Shows you the name of the process or process step that is currently running. |
Created on |
Shows when the process started. |
Steps completed |
Shows how many process steps have already been completed (status Completed). |
Progress state |
Shows the process status. The following types of status may be shown:
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True: The process is currently running.
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False: The process cannot run yet. The process is waiting for another process to end.
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Frozen: The process cannot run. An error has occurred.
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Overlimit: The process has been running for too long without changing to the status Completed or Frozen.
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Completed: The process was successfully completed.
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Delete: The process is being deleted (after completing successfully). |
Show message |
Shows you the error message of a failed process. |
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