Activating or deactivating a user account
It is the responsibility of an Authorizer Administrator or User Administrator to activate or deactivate users within Safeguard for Privileged Passwords. However, this state can only be changed within Safeguard for Privileged Passwords on users that have their identity source set to the Local provider. This state cannot be modified for directory users. A directory user's state must be modified in the directory and then synchronized with Safeguard for Privileged Passwords.
Deactivating a user will prevent that user from logging into Safeguard for Privileged Passwords and end any currently logged in session. However, an administrator cannot deactivate their own user.
Safeguard for Privileged Passwords can also be configured to automatically deactivate users who have not logged in within a configured time span. Note, this does not apply to directory users. For more information, see Local Login Control.
To activate or deactivate a user account
- Navigate to User Management | Users.
- In Users, select a user from the object list.
- From the toolbar options, select either Activate User or Deactivate User.
Deleting a user
Typically, it is the responsibility of the Authorizer Administrator to delete administrator users and the User Administrator to delete non-administrator users.
IMPORTANT: When you delete a local user, Safeguard for Privileged Passwords deletes the user permanently. If you delete a directory user that is part of a directory user group, the next time it synchronizes its database with the directory, Safeguard for Privileged Passwords will add it back in.
To delete a user
- Navigate to User Management | Users.
- In Users, select a user from the object list.
- Click Delete.
- Confirm your request.
Setting a local user's password
It is primarily the responsibility of the Authorizer Administrator to set passwords for administrators. The User Administrator and Help Desk Administrator set passwords for non-administrator local users. These administrators can only set passwords for local users. Directory user passwords are maintained in an external provider, such as Microsoft Active Directory.
To set a local user's password
- Navigate to User Management | Users.
- Select a local user from the object list and perform one of the following:
- From the toolbar options, select Set Password.
- On the Properties tab, click Set Password.
- In the Set Password dialog, enter the new password.
- If you want to require the user to change their password during their next login, make sure the User must change password at next login check box is selected.
- Click Set Password. You must comply with the password requirements specified in the dialog. For more information, see Local Password Rule.
Unlocking a local user's account
If you are unable to log in, your account may have become "locked" and is therefore disabled. For example, if you enter a wrong password for the maximum number of times specified by the account Lockout Threshold settings, Safeguard for Privileged Passwords locks your account. For more information, see Local Login Control.
Typically, it is the responsibility of the Authorizer Administrator to unlock administrator accounts, and the User Administrator and Help Desk Administrator to unlock non-administrator local users.
To unlock a local user's account
- Navigate to User Management | Users.
- Select a "locked" user from the list.
- From the toolbar options, select Unlock.