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Identity Manager 9.0 LTS - Web Designer Web Portal User Guide

General tips and getting started Security keys (WebAuthn) Requests
Setting up and configuring request functions Requesting products Saved for Later list Pending requests Displaying request history Resubmitting requests Canceling requests Renewing products with limit validity periods Unsubscribing products Displaying approvals Undoing approvals Request inquiries Auditing requests Escalated requests
Attestation
Managing attestations Attestors for attestation cases Sending attestation reminders My attestation cases Pending attestations Displaying attestation history Attestation inquiries Auditing attestations Escalation
Compliance Responsibilities
My responsibilities
Specifying keywords for requestable products Managing my departments Managing my application roles Managing my devices Managing my business roles Managing my identities Managing my cost centers Managing my multi-request resources Managing my multi requestable/unsubscribable resources Managing my resources Managing my software applications Managing my locations Managing my system entitlements Managing my system roles Managing my assignment resources
Delegating tasks Ownerships Auditing
Auditing departments Auditing application roles Auditing devices Auditing business roles Auditing identities Auditing cost centers Auditing multi-request resources Auditing multi requestable/unsubscribable resources Auditing resources Auditing software Auditing locations Auditing system roles Auditing system entitlements Auditing assignment resources
Governance administration
Managing departments Managing business roles Managing identities Managing cost centers Managing multi-request resources Managing multi requestable/unsubscribable resources Managing resources Managing locations System entitlements Managing system roles Managing assignment resources
Applications Calls Discovering your statistics on the home page Appendix: Attestation conditions and approval policies from attestation procedures Appendix: Page and menu descriptions
Information (Menu description) My requests (Menu description) Profile (Menu description) Help (Menu description) Request (Menu description) Attestation (Menu description)
My attestation status (page description) My actions (page description)
Pending attestations (page description)
Pending attestations – Attestation policies (page description) Pending attestations: One Identity Manager application roles (page description) Pending attestations: Departments (page description) Pending attestations: System roles (page description) Pending attestations: Locations (page description) Pending attestations: Business roles (page description) Pending attestations: PAM assets (page description) Pending attestations: PAM user accounts (page description) Pending attestations: Employees (page description) Pending attestations: Cost centers (page description) Pending attestations: User accounts (page description) Pending attestations: System entitlements (page description) Pending attestations: Resources (page description) Pending attestations: Assignment resources (page description) Pending attestation: Multi-request resources (page description) Pending attestations: Software (page description) Pending attestations: Multi requestable/unsubscribable resources (page description) Pending attestations: Devices (page description) Pending attestations – approvals (page description)
Attestation history (page description) Attestation inquiries (page description)
Auditing (page description) Governance administration (page description) Attestation escalation approval (page description)
Compliance (Menu description) Responsibilities (Menu description)
My responsibilities (page description)
Identities (page description) System entitlements (page description) Business roles (page description) System roles (page description) Departments (page description) Cost centers (page description) Locations (page description) Application roles (page description) Resources (page description) Assignment resources (page description) Multi-request resources (page description) Software (page description) Multi requestable/unsubscribable resources (page description) Devices (page description)
Delegating tasks (page description) Ownerships (page description) Auditing (page description)
Auditing – Departments (page description) Auditing – Application roles (page description) Auditing – Device (page description) Auditing – Business roles (page description) Auditing – Identity details (page description) Auditing – Cost center (page description) Auditing – Multi-request resources (page description) Auditing – Multi requestable/unsubscribable resources (page description) Auditing - Resources (page description) Auditing – Software (page description) Auditing – Locations (page description) Auditing – System roles (page description) Auditing - Assignment resource (page description) Auditing – Active Directory (page description) Auditing – Azure Active Directory (page description) Auditing – Custom target system group (page description) Auditing – Google Workspace (page description) Auditing – Domino (page description) Auditing – LDAP (page description) Auditing – Oracle E-Business Suite (page description) Auditing – Privileged Account Management (page description) Auditing – SAP R/3 (page description) Auditing – Unix (page description)
Governance administration (page description)
Business roles (page description) Identities (page description) Multi-request resources (page description) Multi requestable/unsubscribable resources (page description) Organization (page description) Resources (page description) System entitlements (page description) System roles (page description) Assignment resources (page description)
Calls (Menu description)

Removing attachments

In the Call History menu, you can remove single files that have been added as attachments to a call.

To remove a file from a call's attachments

  1. Open Call history and select a call from the list.

  2. In the details pane, select the Attachments tab and click next to the file.

  3. Confirm the message with Yes.

    This removes the file from the Attachments tab.

Discovering your statistics on the home page

Statistics are graphical summaries of the information pertaining to you. You can open your statistics on the home page taking your permissions into account.

NOTE: In earlier versions of the Web Portal, these statistics are located under Access Governance.

More statistics about managed organizations, system entitlements, business roles and system roles are available for managers in My Responsibilities.

The data on the home page is updated daily. You can customize the data you see on the dashboard by selecting the objects you want to include, and which statistics you want to show for each object. Checking your dashboard regularly can help you understand any issues that need addressing. For more information, see What statistics are available?.

Detailed information about this topic

Statistics

Graphical representation of data is depicted by diagrams. Heatmaps also provide data in graphical form. For more information, see Heatmap.

Table 55: Icons used in diagrams

Icon

Meaning

The value in this statistic is in the balance. It is neither critical nor compliant. You should keep an eye on this value or statistic.

This value has not changed. The date of last change is shown.

This icon verifies that the value in this statistic compliant. The arrow icon displayed in combination with this icon is also green and provides more detailed information about changes to the value.

This icon indicates that the value in this statistic is in the critical range. The arrow icon displayed in combination with this icon also means critical and provides more detailed information about changes to the value.

This arrow icon shows an increasing value since the last change and is colored green. The value is still in a compliant range. The difference since the last change is shown.

This arrow icon shows a decreasing value since the last change and is colored green. The value is still in a compliant range. Moving the mouse over the icon shows the difference since the last change.

This arrow icon shows an increasing value since the last change and is colored red. The value is in the non-compliant range and more critical than before. The difference since the last change is shown.

This arrow icon shows a decreasing value since the last change and is colored red. The value is in the non-compliant range but better than before. Moving the mouse over the icon shows the difference since the last change.

Detailed information about this topic

Viewing statistics

The use of HyperViews, heatmaps, and statistics differs between the desktop view and the mobile view. For more information, see Heatmaps and statistics in the mobile view.

To open a statistics view

  1. Select the home page .

    Roles and organizations are displayed on the home page.

  2. Click the role or organization you want to see in more detail.

    Depending on your selection, you are shown statistics either in form of a table or a heatmap. There are also, however, roles, or organizations, which take you to a page with source data.

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