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Identity Manager 9.0 LTS - Web Designer Web Portal User Guide

General tips and getting started Security keys (WebAuthn) Requests
Setting up and configuring request functions Requesting products Saved for Later list Pending requests Displaying request history Resubmitting requests Canceling requests Renewing products with limit validity periods Unsubscribing products Displaying approvals Undoing approvals Request inquiries Auditing requests Escalated requests
Attestation
Managing attestations Attestors for attestation cases Sending attestation reminders My attestation cases Pending attestations Displaying attestation history Attestation inquiries Auditing attestations Escalation
Compliance Responsibilities
My responsibilities
Specifying keywords for requestable products Managing my departments Managing my application roles Managing my devices Managing my business roles Managing my identities Managing my cost centers Managing my multi-request resources Managing my multi requestable/unsubscribable resources Managing my resources Managing my software applications Managing my locations Managing my system entitlements Managing my system roles Managing my assignment resources
Delegating tasks Ownerships Auditing
Auditing departments Auditing application roles Auditing devices Auditing business roles Auditing identities Auditing cost centers Auditing multi-request resources Auditing multi requestable/unsubscribable resources Auditing resources Auditing software Auditing locations Auditing system roles Auditing system entitlements Auditing assignment resources
Governance administration
Managing departments Managing business roles Managing identities Managing cost centers Managing multi-request resources Managing multi requestable/unsubscribable resources Managing resources Managing locations System entitlements Managing system roles Managing assignment resources
Applications Calls Discovering your statistics on the home page Appendix: Attestation conditions and approval policies from attestation procedures Appendix: Page and menu descriptions
Information (Menu description) My requests (Menu description) Profile (Menu description) Help (Menu description) Request (Menu description) Attestation (Menu description)
My attestation status (page description) My actions (page description)
Pending attestations (page description)
Pending attestations – Attestation policies (page description) Pending attestations: One Identity Manager application roles (page description) Pending attestations: Departments (page description) Pending attestations: System roles (page description) Pending attestations: Locations (page description) Pending attestations: Business roles (page description) Pending attestations: PAM assets (page description) Pending attestations: PAM user accounts (page description) Pending attestations: Employees (page description) Pending attestations: Cost centers (page description) Pending attestations: User accounts (page description) Pending attestations: System entitlements (page description) Pending attestations: Resources (page description) Pending attestations: Assignment resources (page description) Pending attestation: Multi-request resources (page description) Pending attestations: Software (page description) Pending attestations: Multi requestable/unsubscribable resources (page description) Pending attestations: Devices (page description) Pending attestations – approvals (page description)
Attestation history (page description) Attestation inquiries (page description)
Auditing (page description) Governance administration (page description) Attestation escalation approval (page description)
Compliance (Menu description) Responsibilities (Menu description)
My responsibilities (page description)
Identities (page description) System entitlements (page description) Business roles (page description) System roles (page description) Departments (page description) Cost centers (page description) Locations (page description) Application roles (page description) Resources (page description) Assignment resources (page description) Multi-request resources (page description) Software (page description) Multi requestable/unsubscribable resources (page description) Devices (page description)
Delegating tasks (page description) Ownerships (page description) Auditing (page description)
Auditing – Departments (page description) Auditing – Application roles (page description) Auditing – Device (page description) Auditing – Business roles (page description) Auditing – Identity details (page description) Auditing – Cost center (page description) Auditing – Multi-request resources (page description) Auditing – Multi requestable/unsubscribable resources (page description) Auditing - Resources (page description) Auditing – Software (page description) Auditing – Locations (page description) Auditing – System roles (page description) Auditing - Assignment resource (page description) Auditing – Active Directory (page description) Auditing – Azure Active Directory (page description) Auditing – Custom target system group (page description) Auditing – Google Workspace (page description) Auditing – Domino (page description) Auditing – LDAP (page description) Auditing – Oracle E-Business Suite (page description) Auditing – Privileged Account Management (page description) Auditing – SAP R/3 (page description) Auditing – Unix (page description)
Governance administration (page description)
Business roles (page description) Identities (page description) Multi-request resources (page description) Multi requestable/unsubscribable resources (page description) Organization (page description) Resources (page description) System entitlements (page description) System roles (page description) Assignment resources (page description)
Calls (Menu description)

Entitlements – System role (page description)

To open the Entitlements – System role page go to Responsibilities > My Responsibilities > System Roles > select system role > Entitlements.

On the Entitlements – System role page, you can:

The following tables give you an overview of the different functions and content on the Entitlements – System role page.

Table 339: Controls

Control

Description

New

Use this button to add a new entitlement to the system role (see Adding my system roles' entitlements). Identities that this system role is assigned to, automatically obtain membership in the object assigned here.

Remove

Use this button to delete selected entitlements . To do this, select the check box in front of the entitlement you want to delete and click the button.

Table 340: Columns

Column

Description

Entitlement

Shows the entitlement's name.

Origin

Shows how the entitlement was assigned. For example, the entitlement might have been assigned through a dynamic role.

Entitlement type

Shows the entitlement type (for example, report subscriptions, account definition, resources).

TIP: You can show less data by using the column filters. For more information, see Filtering.

Memberships – System role (page description)

To open the Memberships – System role page go to Responsibilities > My Responsibilities > System Roles > select system role > Memberships.

On the Memberships - System role page, you can:

The following tables give you an overview of the different functions and content on the Memberships – System role page.

Table 341: Controls

Control

Description

Request memberships

Use this button to request the system role for identities (see Assigning identities to my system roles).

Deleting memberships

Use this button to delete the system role's assignment for selected identities (see Removing identities from my system roles).

Select the check box in front of the identities whose membership in the system role you want to delete and click this button.

Table 342: Columns

Column

Description

Identity

Shows you the name of the identity to which the system role is assigned.

Origin

Shows you whether the system role was assigned to the identity directly or indirectly.

TIP: For each identity, you can see more useful information in the details pane. To do this, click the appropriate instance in the list. If the identity did not receive the membership through a direct assignment (for example, through an assignment request or delegation), the Request tab provides more information:

  • Information: Displays general information about a request. The information displayed varies and is dependent on the service category from which the request was triggered.

  • Workflow: Displays the life cycle chronologically as from the time of request.

  • Compliance: Displays possible rule violations for this request.

  • Entitlements: Show which entitlement are assigned to the role (if a role was requested).

TIP: You can show less data by using the column filters. For more information, see Filtering.

Compliance – System role (page description)

To open the Compliance – System role page go to Responsibilities > My Responsibilities > System Roles > select system role > Compliance.

On the Compliance – System role page, you can see the rule violations caused by the system role. (see Displaying my system roles' rule violations).

The following table gives an overview of the content of the Compliance – System role page.

Table 343: Columns

Column

Description

Entitlement

Shows the entitlement that caused the rule violation.

Rule

Shows the rule that was violated.

Risk index

Shows the severity of the rule violation (meaning the calculated risk index). The higher this value is, the higher the risk that this rule violation poses.

Risk index (reduced)

Shows the risk index taking mitigating controls into account. A rule’s risk index can be reduced by a significance amount after mitigating controls have been applied.

Mitigating controls are processes that exist outside the One Identity Manager solution and that reduce the risk of violation. For more information, see Compliance – Governance Administration.

TIP: On the following tabs, you can show other useful information about each rule violation in the pane. To do this, click the corresponding entry in the list.

  • Entitlement: Shows general information about the entitlement.

  • Rule: Show general information about rule that was violated.

TIP: You can show less data by using the column filters. For more information, see Filtering.

Attestation – System role (page description)

To open the Attestation – System role page go to Responsibilities > My Responsibilities > System Roles > select system role > Attestation.

On the Attestation – System role page, you can:

The following tables give you an overview of the various features and content on the Attestation – System role page.

Table 344: Controls

Control

Description

View approvers for pending cases

Use this button to display all identities that still have to make approval decisions about attestation cases (see Displaying attestors of my system roles' pending attestation cases). Then you can send reminder emails to these identities (see Sending reminders about my system roles' pending attestation cases).

Send reminder

You can use this button to send reminder mails to all identities that still have attestation cases to approve on the current tab (see Sending reminders about my system roles' pending attestation cases).

Approve

Opens the Pending Attestations – System roles page (see Pending attestations – System role (page description)).

Use this button to make approval decisions about attestation cases pending for the system role (see Approving and denying my system roles' attestation cases).

Table 345: Controls in the attestation case's details pane

Control

Description

Actions > Send a reminder mail

Use this action to display all identities that can make approval decisions about the attestation case (see Displaying attestors of my system roles' pending attestation cases). Then you can send reminder emails to these identities (see Sending reminders about my system roles' pending attestation cases).

Show details

You can use this button to display details about all the objects that are included in this attestation case (see Displaying my system roles' attestation cases).

Table 346: Columns

Column

Description

Display name

Shows the name of the object included in the attestation case.

Attestation policy

Shows the name of the attestation policy in use.

State

Shows the current status of the attestation case.

The following status' are possible:

  • Pending: The attestation case is not closed yet and must still be approved.

  • Approved: The attestation case was approved. In the details pane, on the Workflow tab, you can see why the attestation case was granted approval.

  • Denied: The attestation case was denied. In the details pane, on the Workflow tab, you can see why the attestation case was denied approval.

New

Shows whether the attestation case is new. New cases have not been granted approval yet but might have been denied approval before.

Due date

Shows by when the attestation case must be completed.

Risk index

Show the attestation case's risk index.

TIP: You can show less data by using the column filters. For more information, see Filtering.

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