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Identity Manager 9.1.1 - Attestation Administration Guide

Attestation and recertification
One Identity Manager users for attestation Attestation base data Attestation types Attestation procedure Attestation schedules Compliance frameworks Chief approval team Attestation policy owners Standard reasons for attestation Attestation policies Sample attestation Grouping attestation policies Custom mail templates for notifications Suspending attestation
Approval processes for attestation cases
Approval policies for attestations Approval workflow for attestations Selecting attestors Setting up multi-factor authentication for attestation Prevent attestation by employee awaiting attestation Phases of attestation Attestation by peer group analysis Managing attestation cases
Attestation sequence Default attestation and withdrawal of entitlements User attestation and recertification Certifying new roles and organizations Mitigating controls Setting up attestation in a separate database Configuration parameters for attestation

Additional tasks for attestation cases

Once you have started attestation for an attestation policy, you can monitor the attestation case in One Identity Manager. The task view contains different forms with which you can run the following tasks.

Attestation case overview

The overview form supplies you with the most important information about an attestation case. Here you can see the time by which an attestation case will be processed, depending on the processing time. One Identity Manager does not stipulate which actions are carried out if processing times out. Define your own custom actions or evaluations to deal with this situation.

To obtain an overview of an attestation case

  1. In the Manager, select the Attestation > Attestation runs > <attestation policy> > Attestation runs > <year> > <month> > <day> category.

  2. Select the Pending attestations or the Completed attestations filter.

  3. Select an attestation case from the result list.

  4. Select Attestation case overview.

Approval sequence

For pending attestation cases, see the current status of the approval process. The approval sequence is shown as soon as the DBQueue Processor has determined the attestors for the first approval step. In the approval workflow, you can view the approval sequence, the results of each approval step, and the attestors found. If the approval procedure could not find an attestor, the attestation case is canceled by the system.

To display the approval sequence of a pending attestation case

  1. In the Manager, select the category

    • Attestation > Attestation runs > Attestation policies > <attestation policy> > Attestation runs > <year> > <month> > <day> > Pending attestations - OR -

    • Attestation > Attestation run > Policy collections> <policy collection> > Attestation runs > <year> > <month> > <day> > Pending attestations.

  2. Select an attestation case from the result list.

  3. Select the Approval sequence task.

Each approval level of an approval workflow is represented by a special control. The attestors responsible for a particular approval step are shown in a tooltip. Pending attestation questions are also shown in tooltips. These elements are shown in color, the color code reflecting the current status of the approval level.

Table 35: Meaning of the colors in an approval sequence (in order of decreasing importance)

Color

Meaning

Blue

This approval level is currently being processed.

Green

This approval level has been granted approval.

Red

This approval level has been denied approval.

Yellow

This approval level has been deferred due to a question.

Gray

This approval level has not (yet) been reached.

Attestation history

The attestation history displays each step of an attestation case. Here you can follow all the approvals in the approval process in a chronological sequence. The attestation history is displayed for pending and closed attestations.

To display an attestation case in the attestation history

  1. In the Manager, select the category

    • Attestation > Attestation runs > Attestation policies > <attestation policy> > Attestation runs > <year> > <month> > <day> - OR -

    • Attestation > Attestation run > Policy collections > <policy collection> > Attestation runs > <year> > <month> > <day>.

  2. Select the Pending attestations or the Completed attestations filter.

  3. Select an attestation case from the result list.

  4. Select the Attestation history report.

These elements are shown in color, the color code reflecting the status of the approval steps.

Table 36: Meaning of colors in the attestation history

Color

Meaning

Yellow

Attestation case set up.

Green

Attestor has approved.

Red

Attestor has denied.

Attestation has been escalated.

Approver has recalled the approval decision

Gray

Attestation has been canceled.

Case has been assigned to an extra attestor.

Additional attestor has withdrawn approval decision.

Approval has been delegated.

New attestor has withdrawn the delegation.

Orange

Attestor has a question.

The query has been answered.

Query was canceled due to change of approver.

Blue

Approver has rerouted approval.

The approval step was reset automatically.

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