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Password Manager 5.11.3 - Administration Guide

About Password Manager Getting Started Password Manager Architecture
Password Manager Components and Third-Party Solutions Typical Deployment Scenarios Password Manager in Perimeter Network Management Policy Overview Password Policy Overview Secure Password Extension Overview reCAPTCHA Overview User Enrollment Process Overview Questions and Answers Policy Overview Password Change and Reset Process Overview Data Replication Phone-Based Authentication Service Overview
Management Policies
Checklist: Configuring Password Manager Understanding Management Policies Configuring Access to the Administration Site Configuring Access to the Self-Service Site Configuring Access to the Helpdesk Site Configuring Questions and Answers Policy Workflow overview Custom workflows Custom Activities Self-Service Workflows Helpdesk Workflows Notification Activities User Enforcement Rules
General Settings
General Settings Overview Search and Logon Options Import/Export Configuration Settings Outgoing Mail Servers Diagnostic Logging Scheduled Tasks Web Interface Customization Instance Reinitialization Realm Instances Domain Connections Extensibility Features RADIUS Two-Factor Authentication Password Manager components and third-party applications Unregistering users from Password Manager Bulk Force Password Reset Working with Redistributable Secret Management account Email Templates
Upgrading Password Manager Administrative Templates Secure Password Extension Password Policies Enable S2FA for Administrators & Enable S2FA for HelpDesk Users Reporting Password Manager Integration Appendixes Glossary

Configuring Access to Self-Service Site from Windows Logon Screen

It is very common for business users to forget their password and be unable to log on to the system. Password Manager allows users to securely and conveniently reset their forgotten network passwords, or manage their passwords in multiple enterprise systems, before even logging on to the system. To enable user’s access to the Self-Service site from the Windows logon screen, Password Manager implements Secure Password Extension.

Introducing Secure Password Extension

Secure Password Extension is an application that provides one-click access to the complete functionality of the Self-Service site from the Windows logon screen. Secure Password Extension also provides dialog boxes displayed on end-user computers, these dialog boxes notify users who must create or update their Questions and Answers profiles with Password Manager. Secure Password Extension is included on the installation CD and is deployed through Group Policy. For information on how to deploy and configure Secure Password Extension on end-user workstations in the managed domain, see Deploying and Configuring Secure Password Extension.

Secure Password Extension supports the authentication model in the following systems

  • Windows 8.1
  • Windows 10

On workstations running windows 8.1 and 10, Secure Password Extension adds an icon under the Sign-in options to the user tile of the windows logon screen. By clicking these buttons and links, users can open the Self-Service site.

When users connect to the Self-Service site from the Windows logon screen, anonymous access is enabled and the functionality of Microsoft Internet Explorer is restricted, thereby preventing the actions that may pose a security threat. Once users open the Self-Service site search page from the Windows logon screen, they cannot access any other Web site, or open a new browser window or a context menu.

Understanding How Secure Password Extension Works

This section explains how Secure Password Extension locates the Self-Service site and launches notification dialog boxes on end-user computers that remind users to create or update their Q&A profiles.

Locating Self-Service Site

By default, Secure Password Extension uses an URL from a service connection point to locate the Self-Service site. You can also override the default URL published in the service connection point by specifying a different URL in the General Settings of the Administration site or by specifying a different URL in the supplied administrative template and applying the template to selected users.

For more information, see:

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