To obtain an overview of your applications, their content, and state, you can display KPIs that apply to all the applications.
To display the KPI overview
Open the Web Portal's home page.
In the Application KPI Overview tile, click Show KPI Overview.
In the Global KPIs pane, you will see a list of KPIs.
(Optional) To see more details of a KPI, click Show next to the corresponding KPI.
To find out what state you applications are in, you can display KPIs at anytime. KPIs are divided into passed and failed.
To display an application's KPIs
In the menu bar, click Data administration > Applications.
On the Applications page, click the application whose KPIs you want to display.
On the application's overview page, click the KPI tab.
In the tiles, you can see which KPIs affect your application and which of them failed or passed.
(Optional) To display more details about KPIs, in the corresponding tile, click Details.
Applications build the core of the Application Governance Module.
Users require certain entitlements to be able use applications. The Application Governance Module helps you to quickly and simply acquire entitlements for making requests in the Web Portal or the IT Shop. This enables users (for example, in the Web Portal) to see immediately which products they can request in order to use the application.
To do this you create an application, assign the relevant shop and the application entitlements to it and then publish the application (see Quick start - onboarding applications). By publishing an application, service items for the assigned application entitlements are created in a corresponding service category and can be requested from then on. Once an application is published, you can assign it additional application entitlements and publish those as well.
NOTE: When publishing, you are free to decide whether you want to publish the application or application entitlements immediately or at a later time.
In addition, you can cancel publication of an application and all assigned or individual application entitlements at any time so that they can no longer be requested.
Applications can have different publishing statuses. Whether an application entitlement can be requested in the Web Portal depends on the status of the application entitlement and the application to which it is assigned.
TIP: Generally applies: An application entitlement can be requested as soon as it itself and the application it is assigned to have the Publish status.
The following table gives an overview of the different publishing statuses that applications, application entitlements, and their dependencies can have. This information will help you when you want to publish applications, application entitlement or make them requestable in the Web Portal.
|
Application status |
Status assigned application entitlements |
Request status |
|---|---|---|
|
Not published |
Any status |
Application entitlements cannot be requested whatever status they have. |
|
Will be published |
Published |
Application entitlements with this status can be requested once the application's publishing deadline has been reached. |
|
Not published |
Application entitlements with this status change to Published status and can be requested once the application's publishing deadline has been reached. | |
|
Will be published |
Application entitlements with this status change to Published status and can be requested once the application's and their own publishing deadline has been reached. | |
|
Published
|
Published |
Application entitlements with this status can be requested. |
|
Will be published |
Application entitlements with this status change to Published status and can be requested once their publishing deadline has been reached. | |
|
Not published |
Application entitlements with this status cannot be requested. |
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