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Password Manager 5.14 - Administration Guide (AD LDS Edition)

About Password Manager Getting Started Password Manager Architecture
Password Manager Components and Third-Party Solutions Typical Deployment Scenarios Password Manager in a perimeter network Management Policy Overview Password Policy Overview reCAPTCHA Overview User Enrollment Process Overview Questions and Answers Policy Overview Data Replication Phone-Based Authentication Service Overview Configuring Management Policy
Management Policies
Checklist: Configuring Password Manager Understanding Management Policies Adding or cloning a new Management Policy Configuring Access to the Administration Site Configuring Access to the Password Manager Self-Service Site Configuring Access to the Helpdesk Site Configuring Questions and Answers Policy Workflow overview Custom workflows Custom Activities Password Manager Self-Service Site workflows Helpdesk Workflows User Enforcement Rules
General Settings
General Settings Overview Search and Logon Options Import/Export Configuration Settings Outgoing Mail Servers Diagnostic Logging Scheduled Tasks Web Interface Customization Instance Reinitialization Realm Instances AD LDS Instance Connections Extensibility Features RADIUS Two-Factor Authentication Internal Feedback Customizing help link URL Password Manager components and third-party applications Unregistering users from Password Manager Bulk Force Password Reset Fido2 key management Working with Redistributable Secret Management account Email templates
Upgrading Password Manager Password Policies Enable 2FA for Administrators and Enable 2FA for HelpDesk Users Reporting Accounts Used in Password Manager for AD LDS Appendix B: Open Communication Ports for Password Manager for AD LDS Customization Options Overview Third-party contributions Glossary

Installing Password Manager in Perimeter Network with Reverse Proxy

A reverse proxy is a proxy server that is typically deployed in a perimeter network to enhance security of the corporate network. By providing a single point of access to the servers installed in the intranet, the reverse proxy server protects the intranet from an external attack.

If you have the reverse proxy deployed in the perimeter network in your environment, it is recommended to install the Password Manager Service and the Self-Service and Helpdesk sites in the intranet and configure the reverse proxy to redirect requests from external users to the correct intranet URLs of the Password Manager sites.

Management Policy Overview

A Management Policy is a core concept in Password Manager. Management Policies allow you to organize and group settings for dedicated users and helpdesk operators.

Management Policy components

The following diagram illustrates the Management Policy components.

User scope defines user groups from specified domains that can access the Self-Service Site and use the corresponding workflows. you can add multiple domains to a single user scope. You can also use the same domain connection in the user and Helpdesk scopes.

Helpdesk scope defines groups of Helpdesk operators from specified domains that can access the Helpdesk Site and manage users from the user scope using the Helpdesk workflows. You can add multiple domain connections to a single Helpdesk scope. You can also use the same domain connection in the user and Helpdesk scopes.

Self-Service and helpdesk workflows define the tasks that are available to users and Helpdesk operators on the Self-Service and Helpdesk sites: for example, Forgot My Password, Assign Passcode, Unlock Account, and so on.

Questions and Answers policy comprises a list of secret questions (in the default and additional languages) that users must answer to authenticate themselves, and Q&A profile settings that specify various settings for questions and answers, such as a minimum length of an answer or a question, a number of required user-defined questions, and so on.

User enforcement rules define how users should be enforced to register with Password Manager and reminded to change their password. For each enforcement rule, a corresponding scheduled task exists. For example, the Invitation to Create/Update Profile scheduled task corresponds to the Invite Users to Create/Update Q&A Profiles enforcement rule. By default, the enforcement rules are not configured. To start notifying users to create/update their Q&A profiles and change password, you need to configure the rules after Password Manager installation.

Management Policy and other Password Manager settings

The following diagram illustrates how several Management Policies interact with other Password Manager settings.

In a single Password Manager instance, you can create multiple Management Policies. Different Management Policies may use the same domain connections (specified in the user and Helpdesk scopes). If a user is included in the user scopes of both Management Policies, the settings from the first Management Policy in which scope the user is found will be applied to the user.

Settings from each Management Policy use the same scheduled tasks and password policies.

The Invitation to Create/Update Profile, Reminder to Create/Update Profiles, Reminder to Change Password scheduled tasks allow notifying users from scopes of user enforcement rules configured in Management Policies. For more information, see Scheduled Tasks and User Enforcement Rules.

To set password policies for users from user scopes of Management Policies, you need to configure password policies and include corresponding users to the password policy scope. For more information about password policies, see Creating a Password Policy.

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