Localization in One Identity Manager
One Identity Manager requires country information at different stages, for example, employee country and state assignments are accessed when email notifications are created or IT Shop workflows are being determined. Language, time zones, public holidays, and working hours are mapped as well as countries and states. The basis data is loaded into the database during schema installation.
One Identity Manager supports language-dependent representation of data. You can use this feature to edit display text in different languages for the One Identity Manager tool user interfaces. You can also create multi-language text for process information output, script processing as well as processing messages.
The default One Identity Manager installation is supplied in the English - United States [en-US] and German - Germany [de-DE] language. You can add other languages to the user interface and display text if required. In this instance, you must translate the text before One Identity Manager goes live. There is a Language Editor in the Designer to help you do this. A special control is provided in the One Identity Manager tools that aids multi-language input.
To help you translate One Identity Manager, other languages are made available with the Web Portal Language Pack.
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Working in different time zones
Time stamps, for example, insert dates or modification dates, are stored in One Identity Manager with the respective UTC. The object layer transforms this time data into the currently valid time zone data when an object is loaded. The user, therefore, sees all the values in local time. When an object is saved the current time zone data is transformed into UTC data.
Countries and time zones are linked to another in the One Identity Manager schema. This makes it easier to find out the time zones when web fronts such as the Web Portal are in use.
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Determining working hours
Working hours are calculated for various function in One Identity Manager. For example, to determine working hours in the IT Shop or for determining reaction and solution times for calls in the Helpdesk Module. Weekends and public holidays are taken into account when calculating working hours.
To determine the working hours
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Ensure that a state and/or county is entered into the employee’s main data.
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Public holiday are entered by state (county) in One Identity Manager. You can add separate public holidays for states.
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To exclude public holidays from the working hours calculation, in the Designer set the QBM | WorkingHours | IgnoreHoliday configuration parameter.
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To exclude weekends from the working hours calculation, in the Designer, set the QBM | WorkingHours | IgnoreWeekend configuration parameter.
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Editing country information
One Identity Manager requires country information at different stages, for example, employee country and state assignments are accessed when email notifications are created or IT Shop workflows are being determined.
Language, time zones, public holidays and working hours are mapped as well as countries and states. The basis data is loaded into the database during schema installation.
Detailed information about this topic
