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Identity Manager 9.2 - Web Portal User Guide

General tips and getting started Managing reports Requests
Setting up and configuring request functions Requesting products Managing the Saved for Later list Pending requests Displaying request history Canceling requests Renewing products with limit validity periods Unsubscribing products Displaying requests Undoing approvals Managing request inquiries directed at you
Attestation
Managing attestations Pending attestations Displaying attestation history Managing attestation inquiries directed at you
Compliance Managing risk index functions Responsibilities
My responsibilities
Managing my departments Managing my application roles Managing my devices Managing my business roles Managing my identities Managing my cost centers Managing my multi-request resources Managing my multi requestable/unsubscribable resources Managing my resources Managing my software applications Managing my locations Managing my system entitlements Managing my system roles Managing my assignment resources
Managing task delegations Ownerships
Managing data
Managing departments Managing user accounts Managing business roles Managing identities Managing cost centers Managing multi-request resources Managing multi requestable/unsubscribable resources Managing resources Managing locations Managing system entitlements Managing system roles Managing assignment resources
Opening other web applications Managing tickets Appendix: Attestation conditions and approval policies from attestation procedures

Logging in to the Password Reset Portal

The Password Reset Portal helps you to change your main password, change several passwords of different user accounts, and manage your password questions.

You can log in to the Password Reset Portal in three different ways:

To log in to Password Reset Portal using an passcode

  1. Open the Password Reset Portal URL in your web browser.

    The Password Reset Portal opens.

  2. On the login page, in the Authentication menu, select the Login with passcode option.

  3. In the User name field, enter your user name.

  4. In the Enter characters from the image field, enter the Captcha Code displayed.

    TIP: If you cannot clearly identify the CAPTCHA code displayed, click Refresh image. A new CAPTCHA code is then generated.

  5. Click Next.

  6. In the Passcode field, enter your passcode.

  7. Click Submit.

To log in to Password Reset Portal using your password questions

  1. Open the Password Reset Portal URL in your web browser.

    The Password Reset Portal opens.

  2. On the login page, in the Authentication menu, select the Log in by answering your password questions option.

  3. In the User name field, enter your user name.

  4. In the Enter characters from the image field, enter the Captcha Code displayed.

    TIP: If you cannot clearly identify the CAPTCHA code displayed, click Refresh image. A new CAPTCHA code is then generated.

  5. Click Next.

  6. In the fields, enter the appropriate answers to your password questions.

  7. Click Submit.

To log in to Password Reset Portal using your current password

  1. Open the Password Reset Portal URL in your web browser.

    The Password Reset Portal opens.

  2. On the login page, in the Authentication menu, select the corresponding authentication method.

  3. In the User name field, enter your user name.

  4. In the Password field, enter your personal password.

  5. Click Log in.

Related topics

Logging out

When you want to finish working with the Web Portal, log off from the system.

To log off from Web Portal

  1. In the header, click (Profile) > Sign out.

  2. In the Log Out dialog, confirm the prompt with Yes.

    Your logout was successful.

    Tip: Your system may be configured to log you out automatically if you are inactive for a long period of time.

Navigation and use

This chapter describes how you navigate through the Web Portal and how to utilize the Web Portal.

Detailed information about this topic

Simple navigation

Simple commands
Table 1: Overview of simple commands

Tab

Navigate between single elements

Enter or, if required, Space

Confirm input

Backspace

Navigate to previous page

Alt + Left arrow or Alt + Right arrow

Navigate to previous or next page

NOTE: Take into account that not all browsers behave the same.

Go to the home page
Table 2: Overview of key combinations for navigating

Tab

Navigate forward

Shift + Tab

Navigate backwards

Enter key

Run an action

Simple elements
Table 3: Overview of the controls used

Button

Use the Tab key to navigate to the control and press Enter to run the action.

Link

Navigate to the required link with Tab and press Enter to open a new page or dialog.

Dialog window

Click the Esc key to leave the dialog window without taking any action. Click Enter to run. If there is more than one action available, navigate to the desired action with the Tab key and press the Enter key.

Menu

Navigate to the menu using Tab. The selected element changes its color. Press Alt+ Move down or Move up to expand the entire menu. Use the arrow keys to choose between the different elements. Use Tab to leave the menu. You do not need to confirm by pressing Enter or Space.

Input field

Navigate to the desired field. If text input is possible, the cursor blinks and you can write in the field. Use Tab to exit the field. You do not need to confirm by pressing Enter or Space.

Tiles

Use the Tab key to navigate to the tile and press Enter to display the page's content.

Check box

Use the Tab key to navigate to the required check box and press Space to enable the check box.

Option

Use the Tab key to navigate to the required list of options. Use the arrow keys to choose between the different options. Use Tab to leave the list of options.

Installed controls
Table 4: Overview of other controls

Tree view

Use Enter to expand or collapse a tree view. A plus sign next to the tree means it can be expanded by pressing Enter. A minus sign means the element can be collapsed by pressing Enter.

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