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Identity Manager 9.3 - Operations Support Web Portal User Guide

Operations Support Web Portal An overview of the functions The user interface layout Structure of the Operations Support Web Portal Logging in and out System information Searching Object history Displaying Job queue and DBQueue tasks for objects Creating passcodes for identities Managing passwords for identities Managing Job servers Managing processes Synchronization Managing manual provisioning processes Post-processing outstanding objects Unresolved references Operation history Database log Managing the DBQueue Web applications System status

Process overview

On the Processes page, you can display detailed information about a specific process. It also displays any steps belonging to the process and their dependencies. You can also handle failed processes here (see Failed processes).

To find out how to display process details, see Displaying processes and details.

You can view the following information in the process overview.

Table 6: Process details

Column

Description

Process name/process step

Shows you the name of the process or process step that is currently running.

Steps completed

Shows how many process steps have already been completed (status Completed).

Progress state

Shows the process status. The following types of status may be shown:

  • True: The process is currently running.

  • False: The process cannot run yet. The process is waiting for another process to end.

  • Frozen: The process cannot run. An error has occurred.

  • Overlimit: The process has been running for too long without changing to the status Completed or Frozen.

  • Finished: The process was successfully completed.

  • Delete: The process is being deleted (after completing successfully).

Show message

Shows you the error message of a failed process.

Related topics

Displaying processes and details

To display processes

  1. In the menu bar, click Processes > Processes.

    This opens the Processes page, displaying any ongoing processes.

    TIP: Use the filter above the table to limit the number of processes displayed.

  2. (Optional) To view the process details, click on the process.

    This opens the Process Overview side panel, where details of the corresponding process are displayed (see Process overview).

Related topics

Process history

The Process History page displays processes that have already run.

For more information about recording processes, see the One Identity Manager Configuration Guide.

To find out how to display the page, see Displaying the process history.

The Processes page provides you with the following information.

Table 7: Processes

Column

Description
Display name

Shows the name of the process.

Created on

Shows when the process started.

Process ID

Shows the unique ID of the process.

Message

Click the link to show to display the process message.

TIP: Use the filter above the table to limit the number of processes displayed.

TIP: You can use the elements beneath the table to:

  • Specify how many entries you want to display per page.

  • Navigate to other pages.

Detailed information about this topic

Displaying the process history

To obtain an overview, display processes that have already been processed.

To display the process history

  1. In the menu bar, click Processes > Process history.

    This opens the Process history and lists all the processes that have already been processed.

    TIP: Use the filter above the table to limit the number of processes displayed.

  2. (Optional) To show details of a process, click the process on the Process history page.

    This opens the View Process Details side panel and shows you the process details.

  3. (Optional) To see the message belonging to a process, click Show message next to the respective process on the Process History page.

    This opens the View Message side panel and displays the message.

    TIP: To copy the message to the clipboard, click Copy message to clipboard in the View Message side panel.

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