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Identity Manager 9.0 LTS - Web Designer Web Portal User Guide

General tips and getting started Security keys (WebAuthn) Requests
Setting up and configuring request functions Requesting products Saved for Later list Pending requests Displaying request history Resubmitting requests Canceling requests Renewing products with limit validity periods Unsubscribing products Displaying approvals Undoing approvals Request inquiries Auditing requests Escalated requests
Attestation
Managing attestations Attestors for attestation cases Sending attestation reminders My attestation cases Pending attestations Displaying attestation history Attestation inquiries Auditing attestations Escalation
Compliance Responsibilities
My responsibilities
Specifying keywords for requestable products Managing my departments Managing my application roles Managing my devices Managing my business roles Managing my identities Managing my cost centers Managing my multi-request resources Managing my multi requestable/unsubscribable resources Managing my resources Managing my software applications Managing my locations Managing my system entitlements Managing my system roles Managing my assignment resources
Delegating tasks Ownerships Auditing
Auditing departments Auditing application roles Auditing devices Auditing business roles Auditing identities Auditing cost centers Auditing multi-request resources Auditing multi requestable/unsubscribable resources Auditing resources Auditing software Auditing locations Auditing system roles Auditing system entitlements Auditing assignment resources
Governance administration
Managing departments Managing business roles Managing identities Managing cost centers Managing multi-request resources Managing multi requestable/unsubscribable resources Managing resources Managing locations System entitlements Managing system roles Managing assignment resources
Applications Calls Discovering your statistics on the home page Appendix: Attestation conditions and approval policies from attestation procedures Appendix: Page and menu descriptions
Information (Menu description) My requests (Menu description) Profile (Menu description) Help (Menu description) Request (Menu description) Attestation (Menu description)
My attestation status (page description) My actions (page description)
Pending attestations (page description)
Pending attestations – Attestation policies (page description) Pending attestations: One Identity Manager application roles (page description) Pending attestations: Departments (page description) Pending attestations: System roles (page description) Pending attestations: Locations (page description) Pending attestations: Business roles (page description) Pending attestations: PAM assets (page description) Pending attestations: PAM user accounts (page description) Pending attestations: Employees (page description) Pending attestations: Cost centers (page description) Pending attestations: User accounts (page description) Pending attestations: System entitlements (page description) Pending attestations: Resources (page description) Pending attestations: Assignment resources (page description) Pending attestation: Multi-request resources (page description) Pending attestations: Software (page description) Pending attestations: Multi requestable/unsubscribable resources (page description) Pending attestations: Devices (page description) Pending attestations – approvals (page description)
Attestation history (page description) Attestation inquiries (page description)
Auditing (page description) Governance administration (page description) Attestation escalation approval (page description)
Compliance (Menu description) Responsibilities (Menu description)
My responsibilities (page description)
Identities (page description) System entitlements (page description) Business roles (page description) System roles (page description) Departments (page description) Cost centers (page description) Locations (page description) Application roles (page description) Resources (page description) Assignment resources (page description) Multi-request resources (page description) Software (page description) Multi requestable/unsubscribable resources (page description) Devices (page description)
Delegating tasks (page description) Ownerships (page description) Auditing (page description)
Auditing – Departments (page description) Auditing – Application roles (page description) Auditing – Device (page description) Auditing – Business roles (page description) Auditing – Identity details (page description) Auditing – Cost center (page description) Auditing – Multi-request resources (page description) Auditing – Multi requestable/unsubscribable resources (page description) Auditing - Resources (page description) Auditing – Software (page description) Auditing – Locations (page description) Auditing – System roles (page description) Auditing - Assignment resource (page description) Auditing – Active Directory (page description) Auditing – Azure Active Directory (page description) Auditing – Custom target system group (page description) Auditing – Google Workspace (page description) Auditing – Domino (page description) Auditing – LDAP (page description) Auditing – Oracle E-Business Suite (page description) Auditing – Privileged Account Management (page description) Auditing – SAP R/3 (page description) Auditing – Unix (page description)
Governance administration (page description)
Business roles (page description) Identities (page description) Multi-request resources (page description) Multi requestable/unsubscribable resources (page description) Organization (page description) Resources (page description) System entitlements (page description) System roles (page description) Assignment resources (page description)
Calls (Menu description)

History – System entitlement (page description)

Open the History – System entitlement page by navigating through Responsibilities > My Responsibilities > System Entitlements > select system entitlement > History.

On the History – System entitlements page, you can show all the system entitlement's changes (see My system entitlements' history).

NOTE: Which changes are shown depends on your system's configuration.

The information is divided out on to three tabs:

  • Events: Shows all the events, which affect a system entitlement, either on a timeline or in a table (see Displaying my system entitlements' history).

    TIP: To navigate along the timeline, click in the pane and move the mouse left or right whilst holding down the left button.

    To zoom in or out, turn the mouse wheel.

  • Status overview: Shows an overview of all assignments (see Displaying the status my system entitlements' overview). It also shows you how long each change was valid for. Use the status overview to track when changes were made and by whom. This way, you not only see the initial and current status but you also see all the steps in between.

  • Status comparison: You can select a date and display all the changes made from then until now (see Comparing statuses of my system entitlements). You can also show what the value of the property was at the selected point in time and what the value is now.

The following tables give you an overview of the different functions and content on the History – System entitlement page.

Table 308: Controls

Control

Description

Events tab

Filter by

Use this function to filter the changes by a specific criteria. For example, you can just display changes from a certain user.

TIP: To remove the filter again, click (Reset filter) next to the corresponding filter.

Switch to table view

Use this button to display the changes in table form.

Switch to timeline view

Use this button to display the changes as a timeline.

Status comparison tab

Time and date picker

Select from which point on you want to see the changes.

Display changed values only

Deselect the check box if you also want to see properties that have not changed since they were created.

Table 309: Controls in the details pane of a change

Control

Description

Compare

Opens the Status comparison tab.

Use this button to show all the changes that were made from the selected point in time until now (see Comparing statuses of my system entitlements). You can also show what the value of the property was at the selected point in time and what the value is now.

Table 310: Columns

Column

Description

Events tab (table view)

Change type

Shows the type of change.

Property

Shows the name of the property that was changed.

Display

Shows the value that was changed. For example, the name of a department.

Date

Shows the date the change was made.

User

Shows the user that made the change.

Status overview tab

Display

Shows the type of change.

Property

Shows the name of the property that was changed.

Value

Shows the value that was changed. For example, the name of a department.

Run started

Shows when the change was made.

End

Shows for how long the changed value applied or whether it is currently in use.

Status comparison tab

Modified

Show whether the change took place or not.

Change type

Shows the type of change.

Object type

Show the type of object involved in the change.

Property

Show the name of the object that was changed.

Historical value

Shows the value before the change was made.

Current value

Shows the value that is currently in use.

TIP: You can show less data by using the column filters. For more information, see Filtering.

Usage – System entitlement (page description)

To open the Usage – System entitlement page go to Responsibilities > My Responsibilities > System Entitlements > select system entitlement > Usage.

On the Usage – System entitlement page, you can see the roles and organizations that belong to the identities to which this system entitlement is assigned (see Displaying role memberships of my system entitlements' members).

The information is displayed as a hierarchical chart, which shows you more about the role inheritance.

The following tables give you an overview of the various features on the Usage – System entitlement page.

Table 311: Controls
Control Description
Role classes

Use this list of roles and organizations to select what you want to see (see Displaying role memberships of my system entitlements' members).

More information

Use this button to show the legend that explains the content of the overview (see Displaying role memberships of my system entitlements' members).

Business roles (page description)

To open the Business Roles page go to Responsibilities > My Responsibilities > Business Roles.

On the Business Roles page, you can:

If you click a business role in the list, a new page opens (see Business role overview page (page description)), which contains more information and configuration options for the business role.

The following tables give you an overview of the different functions and content on the Business roles page.

Table 312: Controls

Control

Description

New business roles

Opens the Create a new business role page (see Creating new business roles (page description)).

Use this button to add a new business role to the system (see Creating your own business roles).

To restore a deleted role

Use this button to restore a deleted business role (see Restoring deleted my business roles).

Table 313: Columns

Column

Description

Name

Shows the business role's name.

TIP: You can show less data by using the column filters. For more information, see Filtering.

Creating new business roles (page description)

To open the Create a new business role page go to Responsibilities > My Responsibilities > Business Roles > New business role.

On the Create new business role page, you can create a new business role for which you are responsible. Do this by entering the new business role's main data (see Creating your own business roles).

Enter the following main data.

Table 314: Business role main data

Property

Description

Business role

Enter a full, descriptive name for the business role.

Short name

Enter a short name for the business role.

Internal name

Enter a company internal name for the business role.

Description

Enter a description for the business role.

Role class

When you create the business role: Select the role class of the business role.

To differentiate between different business roles, define company specific role classes. Role classes are used to specify which company resource assignments are possible through roles in a role class.

Parent business role

Click Assign/Change and select a business role to be the parent business role for organizing the business role hierarchically. If you want the business role at the root of a business role hierarchy, leave the field empty.

Role type

Select the role type of the business role.

Role types are mainly used to regulate approval policy inheritance.

Role approver

Click Assign/Change and select an application role. Members of the selected application role can approve requests for members of the business role.

Role approver (IT)

Click Assign/Change and select an application role. Members of the selected application role can approve requests for members of the business role.

Manager

Click Assign/Change and select the manager responsible for the business role.

2nd Manager

Click Assign/Change and select an identity to act as a deputy to the business role's manager.

Employees do not inherit

Select this check box if you want to temporarily prevent identities from inheriting this business role.

Comment

Enter a comment for the business role.

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