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Identity Manager 9.2 - Web Designer Web Portal User Guide

General tips and getting started Managing reports Security keys (WebAuthn) Requests
Setting up and configuring request functions Requesting products Managing the Saved for Later list Pending requests Displaying request history Resubmitting requests Canceling requests Renewing products with limit validity periods Unsubscribing products Displaying requests Undoing approvals Managing request inquiries directed at you Auditing requests Escalated requests
Attestation
Managing attestations Attestors for attestation cases My attestation cases Pending attestations Displaying attestation history Managing attestation inquiries directed at you Auditing attestations Escalation
Compliance Responsibilities
My responsibilities
Specifying keywords for requestable products Managing my departments Managing my application roles Managing my devices Managing my business roles Managing my identities Managing my cost centers Managing my multi-request resources Managing my multi requestable/unsubscribable resources Managing my resources Managing my software applications Managing my locations Managing my system entitlements Managing my system roles Managing my assignment resources
Managing task delegations Ownerships Auditing
Auditing departments Auditing application roles Auditing devices Auditing business roles Auditing identities Auditing cost centers Auditing multi-request resources Auditing multi requestable/unsubscribable resources Auditing resources Auditing software Auditing locations Auditing system roles Auditing system entitlements Auditing assignment resources
Governance administration
Managing departments Managing business roles Managing identities Managing cost centers Managing multi-request resources Managing multi requestable/unsubscribable resources Managing resources Managing locations System entitlements Managing system roles Managing assignment resources
Opening other web applications Managing tickets Discovering your statistics on the home page Appendix: Attestation conditions and approval policies from attestation procedures Appendix: Page and menu descriptions
Information (menu description) My requests (menu description) Profile (menu description) Help (menu description) Request (menu description) Attestation (menu description)
My attestation status (page description) My actions (page description)
Pending attestations (page description)
Pending attestations – Attestation policies (page description) Pending attestations: One Identity Manager application roles (page description) Pending attestations: Departments (page description) Pending attestations: System roles (page description) Pending attestations: Locations (page description) Pending attestations: Business roles (page description) Pending attestations: PAM assets (page description) Pending attestations: PAM user accounts (page description) Pending attestations: Identities (page description) Pending attestations: Cost centers (page description) Pending attestations: User accounts (page description) Pending attestations: System entitlements (page description) Pending attestations: Resources (page description) Pending attestations: Assignment resources (page description) Pending attestation: Multi-request resources (page description) Pending attestations: Software (page description) Pending attestations: Multi requestable/unsubscribable resources (page description) Pending attestations: Devices (page description) Pending attestations – approvals (page description)
Attestation history (page description) Attestation inquiries (page description)
Auditing (page description) Governance administration (page description) Attestation escalation approval (page description)
Compliance (menu description) Responsibilities (menu description)
My responsibilities (page description)
Identities (page description) System entitlements (page description) Business roles (page description) System roles (page description) Departments (page description) Cost centers (page description) Locations (page description) Application roles (page description) Resources (page description) Assignment resources (page description) Multi-request resources (page description) Software (page description) Multi requestable/unsubscribable resources (page description) Devices (page description)
Delegating tasks (page description) Ownerships (page description) Auditing (page description)
Auditing – Departments (page description) Auditing – Application roles (page description) Auditing – Device (page description) Auditing – Business roles (page description) Auditing – Identity details (page description) Auditing – Cost center (page description) Auditing – Multi-request resources (page description) Auditing – Multi requestable/unsubscribable resources (page description) Auditing - Resources (page description) Auditing – Software (page description) Auditing – Locations (page description) Auditing – System roles (page description) Auditing - Assignment resource (page description) Auditing – Active Directory (page description) Auditing – Azure Active Directory (page description) Auditing – Custom target system group (page description) Auditing – Google Workspace (page description) Auditing – Domino (page description) Auditing – LDAP (page description) Auditing – Oracle E-Business Suite (page description) Auditing – Privileged Account Management (page description) Auditing – SAP R/3 (page description) Auditing – Unix (page description)
Governance administration (page description)
Business roles (page description) Identities (page description) Multi-request resources (page description) Multi requestable/unsubscribable resources (page description) Organization (page description) Resources (page description) System entitlements (page description) System roles (page description) Assignment resources (page description)
Tickets (menu description)

Attestation – System entitlement (page description)

To open the Attestation – System entitlement page go to Responsibilities > My Responsibilities > System Entitlements > select system entitlement > Attestation.

On the Attestation – System entitlement page, you can:

The following tables give you an overview of the various features and content on the Attestation – System entitlement page.

Table 304: Controls

Control

Description

View approvers for pending cases

Use this button to display all identities that still have to make approval decisions about attestation cases (see Displaying attestors of my system entitlements' pending attestation cases). Then you can send reminder emails to these identities (see Sending reminders about my system entitlements' pending attestation cases).

Send reminder

You can use this button to send reminder mails to all identities that still have attestation cases to approve on the current tab (see Sending reminders about my system entitlements' pending attestation cases).

Approve

Opens the Pending Attestations – System entitlements page (see Pending attestations – System entitlement (page description)).

Use this button to make approval decisions about attestation cases pending for the system entitlement (see Approving and denying my system entitlements' attestation cases).

Table 305: Controls in the attestation case's details pane

Control

Description

Actions > Send a reminder mail

Use this action to display all identities that can make approval decisions about the attestation case (see Displaying attestors of my system entitlements' pending attestation cases). Then you can send reminder emails to these identities (see Sending reminders about my system entitlements' pending attestation cases).

Show details

You can use this button to display details about all the objects that are included in this attestation case (see Displaying my system entitlements' attestation cases).

Table 306: Columns

Column

Description

Display name

Shows the name of the object included in the attestation case.

Attestation policy

Shows the name of the attestation policy in use.

State

Shows the current status of the attestation case.

The following status' are possible:

  • Pending: The attestation case is not closed yet and must still be approved.

  • Approved: The attestation case was approved. In the details pane, on the Workflow tab, you can see why the attestation case was granted approval.

  • Denied: The attestation case was denied. In the details pane, on the Workflow tab, you can see why the attestation case was denied approval.

New

Shows whether the attestation case is new. New cases have not been granted approval yet but might have been denied approval before.

Due date

Shows by when the attestation case must be completed.

Risk index

Show the attestation case's risk index.

TIP: You can show less data by using the column filters. For more information, see Filtering.

Attestors – System entitlement (page description)

To open the Attestors – System entitlement page go to Responsibilities > My Responsibilities > System Entitlements > select system entitlement > Attestors.

On the Attestors – System entitlement page, you can:

The following tables give you an overview of the various features and content on the Attestor – System entitlement page.

Table 307: Controls

Control

Description

Attestors

Click Assign/Change and select an application role whose members can approve the system entitlement's attestation cases (see Specifying attestors for my system entitlements). To save the changes, click Save.

New

Use this button to create a new application role (see Specifying attestors for my system entitlements). Then you can assign identities to the new application role that can approve the system entitlement's attestation cases. To save the changes, click Save.

Save

Use this button to save all the changes you have made.

Table 308: Columns

Column

Description

Name

Shows you the name of the identity that you can assign to the application role.

Primary department

Shows you which department is assigned as primary to the identity.

Identity

Shows you whether this is a main or a sub identity.

Owners – System entitlement (page description)

To open the Owners – System entitlement page go to Responsibilities > My Responsibilities > System Entitlements > select system entitlement > Owners.

On the Owners – System entitlement page, you can:

The following tables give you an overview of the different features and content on the Owners – System entitlement page.

Table 309: Controls

Control

Description

Product owners

Click Assign/Change and select an application role whose members will be owners of the system entitlement (see Specifying product owners for my system entitlements). To save the changes, click Save.

New

Use this button to create a new application role (see Specifying product owners for my system entitlements). Then you can assign identities to the new application role to be the owners of the system entitlement. To save the changes, click Save.

Move ownership

Use this button to create a new application role and, at the same time, transfer all the currently assigned owners to it (see Specifying product owners for my system entitlements). To save the changes, click Save.

Save

Use this button to save all the changes you have made.

Table 310: Columns

Column

Description

Name

Shows you the name of the identity that you can assign to the application role.

Primary department

Shows the department that the identity is primarily assigned to.

Identity

Shows you whether this is a main or a sub identity.

TIP: You can show less data by using the column filters. For more information, see Filtering.

History – System entitlement (page description)

Open the History – System entitlement page by navigating through Responsibilities > My Responsibilities > System Entitlements > select system entitlement > History.

On the History – System entitlements page, you can show all the system entitlement's changes (see My system entitlements' history).

NOTE: Which changes are shown depends on your system's configuration.

The information is divided out on to three tabs:

  • Events: Shows all the events, which affect a system entitlement, either on a timeline or in a table (see Displaying my system entitlements' history).

    TIP: To navigate along the timeline, click in the pane and move the mouse left or right whilst holding down the left button.

    To zoom in or out, turn the mouse wheel.

  • Status overview: Shows an overview of all assignments (see Displaying the status my system entitlements' overview). It also shows you how long each change was valid for. Use the status overview to track when changes were made and by whom. This way, you not only see the initial and current status but you also see all the steps in between.

  • Status comparison: You can select a date and display all the changes made from then until now (see Comparing statuses of my system entitlements). You can also show what the value of the property was at the selected point in time and what the value is now.

The following tables give you an overview of the different functions and content on the History – System entitlement page.

Table 311: Controls

Control

Description

Events tab

Filter by

Use this function to filter the changes by a specific criteria. For example, you can just display changes from a certain user.

TIP: To remove the filter again, click (Reset filter) next to the corresponding filter.

Switch to table view

Use this button to display the changes in table form.

Switch to timeline view

Use this button to display the changes as a timeline.

Status comparison tab

Time and date picker

Select from which point on you want to see the changes.

Display changed values only

Deselect the check box if you also want to see properties that have not changed since they were created.

Table 312: Controls in the details pane of a change

Control

Description

Compare

Opens the Status comparison tab.

Use this button to show all the changes that were made from the selected point in time until now (see Comparing statuses of my system entitlements). You can also show what the value of the property was at the selected point in time and what the value is now.

Table 313: Columns

Column

Description

Events tab (table view)

Change type

Shows the type of change.

Property

Shows the name of the property that was changed.

Display

Shows the value that was changed. For example, the name of a department.

Date

Shows the date the change was made.

User

Shows the user that made the change.

Status overview tab

Display

Shows the type of change.

Property

Shows the name of the property that was changed.

Value

Shows the value that was changed. For example, the name of a department.

Run started

Shows when the change was made.

End

Shows for how long the changed value applied or whether it is currently in use.

Status comparison tab

Modified

Show whether the change took place or not.

Change type

Shows the type of change.

Object type

Show the type of object involved in the change.

Property

Show the name of the object that was changed.

Historical value

Shows the value before the change was made.

Current value

Shows the value that is currently in use.

TIP: You can show less data by using the column filters. For more information, see Filtering.

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