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Identity Manager 9.2 - Web Designer Web Portal User Guide

General tips and getting started Managing reports Security keys (WebAuthn) Requests
Setting up and configuring request functions Requesting products Managing the Saved for Later list Pending requests Displaying request history Resubmitting requests Canceling requests Renewing products with limit validity periods Unsubscribing products Displaying requests Undoing approvals Managing request inquiries directed at you Auditing requests Escalated requests
Attestation
Managing attestations Attestors for attestation cases My attestation cases Pending attestations Displaying attestation history Managing attestation inquiries directed at you Auditing attestations Escalation
Compliance Responsibilities
My responsibilities
Specifying keywords for requestable products Managing my departments Managing my application roles Managing my devices Managing my business roles Managing my identities Managing my cost centers Managing my multi-request resources Managing my multi requestable/unsubscribable resources Managing my resources Managing my software applications Managing my locations Managing my system entitlements Managing my system roles Managing my assignment resources
Managing task delegations Ownerships Auditing
Auditing departments Auditing application roles Auditing devices Auditing business roles Auditing identities Auditing cost centers Auditing multi-request resources Auditing multi requestable/unsubscribable resources Auditing resources Auditing software Auditing locations Auditing system roles Auditing system entitlements Auditing assignment resources
Governance administration
Managing departments Managing business roles Managing identities Managing cost centers Managing multi-request resources Managing multi requestable/unsubscribable resources Managing resources Managing locations System entitlements Managing system roles Managing assignment resources
Opening other web applications Managing tickets Discovering your statistics on the home page Appendix: Attestation conditions and approval policies from attestation procedures Appendix: Page and menu descriptions
Information (menu description) My requests (menu description) Profile (menu description) Help (menu description) Request (menu description) Attestation (menu description)
My attestation status (page description) My actions (page description)
Pending attestations (page description)
Pending attestations – Attestation policies (page description) Pending attestations: One Identity Manager application roles (page description) Pending attestations: Departments (page description) Pending attestations: System roles (page description) Pending attestations: Locations (page description) Pending attestations: Business roles (page description) Pending attestations: PAM assets (page description) Pending attestations: PAM user accounts (page description) Pending attestations: Identities (page description) Pending attestations: Cost centers (page description) Pending attestations: User accounts (page description) Pending attestations: System entitlements (page description) Pending attestations: Resources (page description) Pending attestations: Assignment resources (page description) Pending attestation: Multi-request resources (page description) Pending attestations: Software (page description) Pending attestations: Multi requestable/unsubscribable resources (page description) Pending attestations: Devices (page description) Pending attestations – approvals (page description)
Attestation history (page description) Attestation inquiries (page description)
Auditing (page description) Governance administration (page description) Attestation escalation approval (page description)
Compliance (menu description) Responsibilities (menu description)
My responsibilities (page description)
Identities (page description) System entitlements (page description) Business roles (page description) System roles (page description) Departments (page description) Cost centers (page description) Locations (page description) Application roles (page description) Resources (page description) Assignment resources (page description) Multi-request resources (page description) Software (page description) Multi requestable/unsubscribable resources (page description) Devices (page description)
Delegating tasks (page description) Ownerships (page description) Auditing (page description)
Auditing – Departments (page description) Auditing – Application roles (page description) Auditing – Device (page description) Auditing – Business roles (page description) Auditing – Identity details (page description) Auditing – Cost center (page description) Auditing – Multi-request resources (page description) Auditing – Multi requestable/unsubscribable resources (page description) Auditing - Resources (page description) Auditing – Software (page description) Auditing – Locations (page description) Auditing – System roles (page description) Auditing - Assignment resource (page description) Auditing – Active Directory (page description) Auditing – Azure Active Directory (page description) Auditing – Custom target system group (page description) Auditing – Google Workspace (page description) Auditing – Domino (page description) Auditing – LDAP (page description) Auditing – Oracle E-Business Suite (page description) Auditing – Privileged Account Management (page description) Auditing – SAP R/3 (page description) Auditing – Unix (page description)
Governance administration (page description)
Business roles (page description) Identities (page description) Multi-request resources (page description) Multi requestable/unsubscribable resources (page description) Organization (page description) Resources (page description) System entitlements (page description) System roles (page description) Assignment resources (page description)
Tickets (menu description)

History – Identity (page description)

To open the History – Identity page go to Responsibilities > Auditing > Identities > select identity > History.

On the History – Identity page, you can see all the changes made to the identity (see Identity history).

NOTE: Which changes are shown depends on your system's configuration.

The information is divided out on to three tabs:

  • Events: Shows you all events concerning the identity, either on a timeline or in a table.

    TIP: To navigate along the timeline, click in the pane and move the mouse left or right whilst holding down the left button.

    To zoom in or out, turn the mouse wheel.

  • Status overview: Shows an overview of all assignments. It also shows how long each change was valid for. Use the status overview to track when changes were made and by whom. This way, you not only see the initial and current status but you also see all the steps in between.

  • Status comparison: You can select a date and display all the changes made from then until now. You can also show what the value of the property was at the selected point in time and what the value is now.

The following tables give you an overview of the various features and content on the History – Identity Details page.

Table 578: Controls

Control

Description

Events

Filter by

Use this function to filter the changes by a specific criteria. For example, you can just display changes from a certain user (see Displaying identity history).

TIP: To remove the filter again, click Reset filter next to the corresponding filter.

Switch to table view

Use this button to display the changes in table form (see Displaying identity history).

Switch to timeline view

Use this button to display the changes as a timeline.(see Displaying identity history).

Status comparison

Time and date picker

Select from which point on you want to see the changes (see Comparing statuses of identities).

Display changed values only

Deselect the check box if you also want to display properties that have not changed since they were created (see Comparing statuses of identities).

Table 579: Controls in the details pane of a change

Control

Description

Compare

Opens the Status comparison tab.

Use this button to show all the changes that were made from the selected point in time until now. You can also show what the value of the property was at the selected point in time and what the value is now.

Table 580: Columns

Column

Description

Events (table view)

Change type

Shows the type of change.

Property

Shows the name of the property that was changed.

Display

Shows the value that was changed. For example, the name of a department.

Date

Shows the date the change was made.

User

Shows the user that made the change.

Status overview

Display

Shows the type of change.

Property

Shows the name of the property that was changed.

Value

Shows the value that was changed. For example, the name of a department.

Run started

Shows when the change was made.

End

Shows for how long the changed value applied or whether it is currently in use.

Status comparison

Modified

Show whether the change took place or not.

Change type

Shows the type of change.

Object type

Show the type of object involved in the change.

Property

Show the name of the object that was changed.

Historical value

Shows the value before the change was made.

Current value

Shows the value that is currently in use.

TIP: You can show less data by using the column filters. For more information, see Filtering.

Auditing – Cost center (page description)

Open the Auditing - Cost centers page by navigating through Responsibilities > Auditing > Cost centers.

On the Auditing - Cost centers page, you can see all the cost centers (see Displaying all cost centers).

If you click Show details in a cost center's details pane, a new page opens (see Auditing - Roles and entitlements: cost center (page description)) that contains more information and configuration options for the cost center.

The following tables give you an overview of the various features and content on the Auditing – Cost centers page.

Table 581: Controls

Control

Description

Select an identity

Use this feature to select an identity so that only the cost centers they manage are shown (see Displaying all cost centers).

Table 582: Controls in the details pane of a product

Control

Description

Show details

Opens the Auditing - Roles and entitlements: cost center page (see Auditing - Roles and entitlements: cost center (page description)).

Use this button to display more details about the cost center.

Table 583: Columns

Column

Description

Display

Shows the cost center's name.

TIP: You can show less data by using the column filters. For more information, see Filtering.

Auditing - Roles and entitlements: cost center (page description)

To open the Auditing - Roles and entitlements: cost center page go to Responsibilities > Auditing > Cost centers > Show details.

On the Auditing - Roles and entitlements: cost center page, you can access various information about the selected cost center.

To do this, click on one of the tiles:

Table 584: Tiles

Tile

Description

Overview

Opens the Overview – Cost center page (see Overview – Cost center (page description)).

This provides you with all the information at a glance. For more information, click on the links inside one of the shapes (see Displaying cost center overviews).

Main data

Opens the Main data – Cost center page (see Main data – Cost center (page description)).

Here you see the cost center's main data (see Displaying cost center main data).

Memberships

Opens the Memberships – Cost center page (see Memberships – Cost center (page description)).

Here you can see identities assigned to the cost center (see Displaying memberships in cost centers).

Entitlements

Opens the Entitlements – Cost center page (see Entitlements – Cost center (page description)).

Here you can display the entitlements assigned to the cost center (see Displaying cost center entitlements).

Attestation

Opens the Attestation – Cost center page (see Attestation – Cost center (page description)).

You select the following actions:

Compliance

Opens the Compliance – Cost center page (see Compliance – Cost center (page description)).

Here you can see rule violations that were caused by this cost center (see Displaying cost center rule violations).

Risk

Opens the Risk – Cost center page (see Risk – Cost center (page description)).

Here you can see the cost center's risk index (see Displaying cost center risk indexes).

For more information about risk assessment, see the Risk assessment.

History

Opens the History – Cost center page (see History – Cost center (page description)).

Here you can see all the changes made to the cost center (see Cost center history).

Usage

Opens the Usage – Cost center page (see Usage – Cost center (page description)).

Here you can see which roles the members of the cost center belong to (see Displaying role memberships of cost center members).

Overview – Cost center (page description)

To open the Overview – Cost center page go to Responsibilities > Auditing > Cost centers > Show details > Overview.

On the Overview – Cost center page, you can see all the information relevant to the cost center summarized in an overview (see Displaying cost center overviews.)

This information is displayed as shapes. For more information, click on the links inside one of the shapes.

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