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One Identity Safeguard for Privileged Passwords 2.11 - User Guide

Change password (web client)

You can change your password.

To change the password

  1. In the upper right corner, next to your user name, click .
  2. Click Change Password. The password requirements are listed.
  3. Enter your Current Password and the New Password as directed. (Click or to view or hide the password as it is entered.)
  4. Click Save to save your new password.

FIDO2 keys (web client)

If the FIDO2 feature is enabled, at least one FIDO2 key must be registered. When a key is added, the placeholder name is Unnamed Key. You can enter a meaningful name or later edit the name. It is recommended that all users have more than one key registered in case a key is lost or damaged.

  1. In the upper right corner, next to your user name, click .
  2. Click Manage FIDO2 Keys. The name and date each existing key was registered and last used displays.
  3. Perform an action:
    • To change a name, enter the new name, then click Save.
    • To remove a key, click Remove by the key. One key must remain registered. If a physical security key is lost, always delete the associated key from Safeguard for Privileged Passwords.
    • To add a key, click Register New FIDO2 Key.
      1. You will be asked to insert or connect to the new key.
      2. You will be prompted to reenter your primary credentials for verification.

      3. Tap or activate your new FIDO2 key that is being registered.

      4. You may then go back to the Manage FIDO2 Key page and give your newly registered key a name, then click Save.

  • For more information, see Requiring user to log in using secondary authentication.

  • Log out (web client)

    Always securely log out of the web client.

    To log out

    1. In the upper right corner, next to your user name, click .
    2. Click Log out to securely exit the Safeguard for Privileged Passwords web client.

    Installing the desktop client

    To request, approve or review password releases, you must first install the desktop client application.

    Or, you can use the web client instead of the desktop client, if you Administrator has provided the url location. For more information, see Using the web client.

    These topics explain how to install, start, and uninstall the Safeguard for Privileged Passwords desktop client application:

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