The default config parameter "VI_ITShop_OrderHistory_Filter", which prevents showing delegations in the OrderHistory grid, is incorrectly configured.
The current where clause is:
UID_Org <> 'DEFAULT_ITSHOPORG_DELEGATION_PR'
The correct where clause should be:
isnull(UID_Org,N'') <> N'DEFAULT_ITSHOPORG_DELEGATION_PR'
Workaround
Change the Where clause as per above.
Resolution
This has been fixed in Defect 21153, a fix will be available in a future releae of Identity Manager.
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