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Identity Manager Services

The training courses listed in this section are designed for customers utilizing One Identity solutions. If you are a Partner seeking training information, you can access our Partner Enablement Portal.
  • Identity Manager Health Assessment

    Your Identity and Access Management solution is a critical component of your business. Health assessments are recommended twice a year to mitigate risks and ensure you can keep up with changing demand and business processes. Customers who are up-to-date with their health checks gain:Performance efficiencyTuning of critical use-cases to match organizational changes and business process changesAdditional use-cases to further leverage the value of your One Identity solutionConversion of manual workflows to automated provisioningExpansion of self-service capabilities to empower and enrich end-user experienceThe Identity Manager Health...

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  • Identity Manager Custom Services Engagement

    One Identity offers a range of on-site and remote implementation, configuration and end-user training services to help you extract the most value from your One Identity solution. Our industry experts draw on experience and knowledge gleaned from working with the solutions day in and day out to help set you for long-term success. Our services ecosystem comprised of seasoned industry experts and partners can help you:

    Assess your current environment to align your technology and business requirements Build a project plan tailored to your requirements with clearly defined expectations Successfully configure, integrate and deploy the...

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  • Expert Oversight

    Assistance when you need it.
    Avoid complicated, disruptive and costly issues when deploying your new One Identity solution. Whether you choose to deploy the solution yourself or use a partner, we can augment with Expert Oversight to help you reach your business outcomes quickly with minimal risks. Our One Identity experts will serve as an extension of your team to ensure your project is properly scoped, planned, developed, and deployed. Activities includes:Physical and solution architecture reviewProject plan review, with weekly status reviewsIterationsDurationResource allocationProduct versioning, updates, hot fixes and roadmap...

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  • Identity Manager Foundation Services Package

    Establish and implement a strong Identity Manager foundation in as little as six weeks with the Identity Manager Foundation Services Package. Offered through One Identity Services (OIS), you get expert, guided assistance every step of the way so that you can implement our Identity Manager solution quickly, effectively and efficiently.Straight out-of-the-box, the Identity Manager Foundation Services Package establishes core functionality to deliver an immediate confidence boost. Then we help build your internal knowledge and implement best practices so that you can keep your systems running optimally once we leave.When you bring in the OIS...

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  • On-demand Consultant

    Assistance when you need it.Whether you're looking for an expert for quick turnaround projects or wrestling with configuration challenges, you can leverage a remote One Identity consultant to assist your organization on demand. This is a cost-efficient and flexible way to get quick and expert assistance for projects when you need it. Working with the solutions day in, day out, our consultants have accumulated a wealth of solution knowledge and best practices. Available for all products, leverage our consultants to help with:          - Customization and configuration challenges          - Short-notice staffing          - Application...

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  • Upgrade Assessment

    Preserve and extend your investment.Let the One Identity Services (OIS) experts help you come up with a clear upgrade plan to the latest version that's tailored to your specific environment with minimal disruption. Available for all products,  an upgrade assessment is ideal for customers who are looking to:           - Understand the full value and benefits from an upgrade           - Leverage new functionality and reliability           - Improve scalability           - Simplify and improve operations           - Mitigate risks           - Upgrade from a version that is no longer supportedThe Upgrade Assessment service offering is designed...

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