Synchronization fails with error: "[1779007] Cannot start full sync because the same full sync is still running." (4322685)

Synchronization fails with error: "[1779007] Cannot start full sync because the same full sync is still running."

A full synchronization goes into a FROZEN state with the following error:

"[2134003] Error executing a full projection!
[1779007] Cannot start full sync (Initial Synchronization) because the same full sync is still running.
at StdioProcessor.StdioProcessor._Execute(Job job)
at VI.Projector.JobComponent.ProjectorComponent.Activate(String task)
at VI.Projector.JobComponent.ProjectorComponent._FullProjection()
---- Start of Inner Exception ----
at VI.Projector.JobComponent.ProjectorComponent._FullProjection()
at VI.Projector.Database.ProjectorExecutor.CheckRunningState(ISession session, IEntity pciEntity, Boolean throwException)"

DPRProjectionStartInfo.LastStart is still set from the last synchronization job.

With Object Browser, clear the current value for DPRProjectionStartInfo.LastStart for the given configuration.

One may also use the "Reset" button on the "Start up configurations" tab for the sync project within Synchronization Editor.

For Starling CertAccess where Object Browser is not available and there is no Synchronization editor the only way to clear the laststart value is by logging onto the operations support portal with an applicable account, then locate the frozen jobs and select the option "Continue with the success process step" for each one.