SCN Module: OneIM not updating the ServiceNow incident correctly for an aborted approval workflow (4323154)

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Title

SCN Module: OneIM not updating the ServiceNow incident correctly for an aborted approval workflow
Description

One Identity Manager is unable to update the ServiceNow incident status for an aborted workflow.
Cause

Reason for the issue
This is due to a bug in the SCN Module. More details for the bug is available at #170211.
Resolution
Installation
Please download the hotfix package for
- For 8.1.1
- For 8.1.0
- For 8.0.4
- For 8.0.3
- For 8.0.2
and use the Transporter.exe tool to apply the hotfix package. For more information of applying of hotfix in One Identity Manager, please follow the KB article at
https://support.oneidentity.com/identity-manager/kb/101721/how-to-install-hotfixes-in-one-identity-manager-1im-
Applicability of this KB
Product name Version
One Identity Manager 8.0.2, 8.0.3, 8.0.4, 8.1.0, 8.1.1

Product name	Version
One Identity Manager	8.0.2, 8.0.3, 8.0.4, 8.1.0, 8.1.1

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