How to increase the web portal timeout duration? (4328582)

When users are logged into the Web Applications, is there a way to change the amount of time before a user is automatically logged out of their IT Shop session?

To change the Timeout for user sessions, follow the steps below:

For the Modern Web Portal

1. Sign in to the Identity Manager Administration Portal
2. Select "Configuration" and choose "API Server" from the API Project drop-down list
3. Search for "SessionTimeout"
4. Specify the time period after which a session expires if there is no session activity.
   1. NOTE: Clients can still restore a session with a valid persistent authentication token.

For the Legacy Web Designer Portal

1. In the root of the Web Application, edit the Web.Config file with a text editor
   1. By default, this path is: C:\inetpub\wwwroot\IdentityManager
2. Search for and increase the timeout in the "SessionState" section to the desired length of time.
3. Save the changes and Restart IIS.

Example:

sessionState mode="InProc" stateConnectionString="tcpip=127.0.0.1:42424" sqlConnectionString="data source=127.0.0.1;Trusted_Connection=yes" cookieless="false" timeout="30"

NOTE: The default setting is 20

NOTE: By default, ASP.NET uses cookies to identify which requests belong to a particular session.
If cookies are not available, a session can be tracked by adding a session identifier to the URL.
To disable cookies, set SessionState Cookieless="True".