Return
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Title
Error: The response received from the service didn't contain valid XML -
Description
After kicking off the schedule Processes IT Shop mail approvals the VI_ITShop_Process Approval Inbox job freezes with the error below:
[Microsoft.Exchange.WebServices.Data.ServiceRequestException] The response received from the service didn't contain valid XML
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Cause
The Microsoft Exchange server was offline -
Resolution
Confirm that the Exchange server that is hosting the Exchange Web Services URL is working as expected.