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Active Roles 8.1.5 - Feature Guide

Introduction About Active Roles
Main Active Roles features Technical overview of Active Roles
Presentation components Service components Network data sources Security and administration elements Active Directory security management Customization using ADSI Provider and script policies Dynamic groups Workflows Operation in multi-forest environments
Examples of use
Administrative rules and roles
Managed Units Access Templates Access Rules Active Roles Synchronization Service Exchange Resource Forest Management Skype for Business Server User Management
Configuring and administering Active Roles Support for AWS Managed Microsoft AD FIPS compliance LSA protection support

Workflows – Sending plain-text notification messages

When configuring an Active Roles workflow, you can set email notification messages for the workflow based on a message template. The template specifies the format and contents of the notification message, including its subject and body.

The notification messages are created (and by default, sent) in HTML format. However, when configuring a Notification or Approval activity, you can also send them in plain-text format. Sending notification messages in plain-text format is useful for integration solutions that use mail flow for data exchange between Active Roles and other solution components in your organization.

Getting started

To configure a plain-text notification message for a Notification or Approval activity, use the Workflow Designer in the Active Roles Console.

To configure plain-text notification messages for a workflow

  1. In the Active Roles Console, navigate to Configuration > Policies > Workflow.

  2. To open the Workflow Designer, select the workflow you want to configure.

  3. Right-click the Notification or Approval activity you want the notification for, or add them to the workflow from the Workflow Designer options.

  4. In the Notification Message page, select Format notification message as plain text.

Operation in multi-forest environments

Active Directory organizes network elements into a hierarchical structure based on the concept of containers, with the top-level container being referred to as a forest. Today, many real-world Active Directory implementations consist of several forests. Common reasons for multi-forest deployments are the isolation of the administrative authority, organizational structure issues (for example, autonomous business units and decentralized IT departments), business policy, or legal and regulatory requirements.

This section provides information on the features and benefits of Active Roles as applied to environments where multiple Active Directory forests have been deployed.

With Active Roles, you can create a scalable, secure, and manageable infrastructure that simplifies user and resource management in a multi-forest environment. Benefits of deploying Active Roles in such environments include:

  • Centralized management of directory data in domains that belong to different forests.

  • Administrative views spanning forest boundaries.

  • The ability to delegate administrative control of directory data where appropriate, without regard to forest boundaries.

  • Policy-based control and automation of directory data management across forest boundaries.

By registering Active Directory domains with Active Roles, you form a collection of managed domains that represents an Active Roles security and administrative boundary in Active Directory. The collection need not be restricted to domains from a single forest. Rather, you can register domains from any forest in your environment, configuring the Active Roles Administration Service to use the appropriate administrative credentials on a per-domain basis.

To centralize management of directory data across the managed domains, Active Roles retrieves and consolidates the Active Directory schema definitions from all forests to which those domains belong. The consolidated schema description is stored in the Active Roles configuration database, and contains information about the object classes and the attributes of the object classes that can be stored in the managed domains. By using the consolidated schema, Active Roles extends the scope of its administrative operations to cover the entire collection of managed domains regardless of forest boundaries.

Active Roles allows administrators to organize directory objects (such as users, groups, computers, and so on) into a relational structure made up of rule-based administrative views (referred to as Managed Units), each of which includes only the objects that meet certain membership criteria defined by the administrator. This structure can be designed independently from the logical model of Active Directory, which is based on the concept of containers and thus implies rigid boundaries between containers, be it forests, domains or Organizational Units. Administrators can configure Managed Units so that each Unit represents the appropriate collection of directory objects that reside in the same Active Directory container or in different containers, with different forests not being the exception.

To facilitate the management of directory data, Active Roles provides for administrative delegation at the Managed Unit level as well as at the level of individual containers in Active Directory. Through delegation, authority over directory objects held in a given Unit or container can be transferred to certain users or groups. Delegation of control over Managed Units provides the ability to distribute administration of directory data among individuals trusted to perform management of specific groups and types of objects, without taking into account the location of the objects in the Active Directory structure. Thus, Active Roles makes it easy to delegate control of directory data from one forest to users or groups located in the same forest or in a different forest.

Active Roles also allows policy-based control and automation of directory data management to be implemented at the Managed Unit level. By applying policy and automation rules to Managed Units, administrators can ensure consistent control of the well-defined collections of directory objects located in different Organizational Units, domains, or forests. In addition, policy and automation rules can be consistently applied to different containers, whether in the same forest or in different forests, which provides the platform for complex automation scenarios that involve cross-forest operations. An example could be provisioning users from one forest with resources in another forest.

When adding objects to a group, Active Roles allows you to select objects from different managed domains, including those that belong to different forests. This operation requires a trust relationship between the domain that holds the group and the domain that holds the object you want to add to the group. Otherwise, Active Directory denies the operation and, therefore, Active Roles does not allow you to select the object. Note that Active Directory automatically establishes trust relationships between domains within one forest. As for domains in different forests, administrators must explicitly establish trust relationships as needed.

The rule-based mechanisms that Active Roles provides for auto-populating groups can also be freely used in multi-forest environments. You can configure rules to have Active Roles populate groups with objects that reside in different domains, whether in the same forest or in different forests. However, the capabilities of Active Roles to automatically manage group membership lists are also restricted by the Active Directory constraints that only allow a group to include objects from the domain that holds the group or from the domains trusted by that domain. In other words, unless a trust relationship is established between the domain that holds the group and the domain that holds a given object, the object cannot be added to the group, neither manually nor automatically by Active Roles.

Examples of use

Active Roles can be configured to provide a wide range of directory management solutions, allowing organizations to create more secure, productive, and manageable Active Directory and Microsoft Exchange environments. This section highlights how Active Roles helps to address the challenges faced by enterprises today.

Distributing administration

Suppose a large company wants to introduce distributed administration, but wants to avoid the large costs involved in training their helpdesk and business units to correctly use complex administrative tools. In this situation, there is the need for an easy-to-use tool, to control what actions the helpdesk and business units can perform, and to enforce company policies and procedures.

Solution

Active Roles allows organizations to create Managed Units and to designate Trustees over those Managed Units. Trustees only see the objects to which they have access. They are given only the rights they need for the objects within these Managed Units, down to individual properties. Unlike native Active Directory Organizational Units, Managed Units provide virtual boundaries that span across domains and forests, offering more flexible delegation capabilities.

Delegating limited control over Managed Units efficiently eliminates the need for high-level administrative user ID's, allowing organizations to securely distribute administrative authority to local management. To improve network security and make distributed administration safe, Active Roles defines and enforces customizable administrative polices.

Active Roles allows organizations to safely implement administration for business units. If a company has a number of different business units, each of equal importance and each located in a separate office, a single network administrator could support all of the sites. Active Roles allows the company to create a single Managed Unit, giving an administrator control over users and resources that span multiple domains.

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