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Defender 6.2 - Token User Guide

Using software tokens
Soft Token for Android Soft Token for iOS Soft Token for Java Soft Token for Windows Authy E-mail token Google Authenticator GrIDsure token SMS token VIP credential Software token
Using hardware tokens

Installing using Defender Self-Service Portal

Your system administrator may configure a special Web site called the Defender Self-Service Portal. You can use the Defender Self-Service Portal to download and install software tokens, obtain activation code for software tokens, and register your hardware tokens.

Contact your system administrator to learn if the Defender Self-Service Portal is available to you and to obtain its address (URL). For more information, see Downloading and activating a software token.

To install Soft Token for Windows

  1. In your Web browser, open the Defender Self-Service Portal.
  2. Sign in to the Defender Self-Service Portal.
  3. Click the Request a software token option.
  4. Follow the on-screen instructions to download and install the Soft Token for Windows.

To start using the Soft Token for Windows, you need to activate it. For more information, see Activating Soft Token for Windows.

Opening Soft Token for Windows

Complete the steps provided for your version of Windows in the table below.

 

Table 2:

Steps to open the Soft Token for Windows:

A later version of Windows

On the Apps screen, click the Soft Token for Windows tile.

Activating Soft Token for Windows

To start using the Soft Token for Windows, you need to activate it by importing an activation code.

You can get an activation code either from your system administrator or through a dedicated self-service Web site if it exists in your organization. The self-service Web site is called the Defender Self-Service Portal and it allows you to download and install software tokens, obtain activation code for software tokens, and register hardware tokens.

Contact your system administrator to learn if the Defender Self-Service Portal is available to you and to obtain its address (URL). For more information, see Downloading and activating a software token.

Obtaining Activation Code on the Defender Self-Service Portal

To obtain an activation code on the Defender Self-Service Portal

  1. In your Web browser, open the Defender Self-Service Portal.
  2. Sign in to the Defender Self-Service Portal.
  3. Click the Request a software token option.
  4. Follow the on-screen instructions to obtain an activation code for the Soft Token for Windows.

After getting an activation code, you need to import it into the Soft Token for Windows.

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