In Password Manager (Password Manager) application, scopes can be defined at multiple levels. Scopes act as a boundary in which you can define the groups and Organizational Unit (OU), and can also associate policies into it.
The Default Management Policy allows you to configure both the user scope and the helpdesk scope. In the Management Policy scope, administrators can also associate the workflows, activities, and Q&A policy to the configured user groups and OU.
While configuring the user scope/help desk scope, administrators must define either a Group or an OU to indicate which group or OU can access the Self-Service Site and/or Helpdesk Site. This means the users who are part of the configured group/OU comes under included group category. You could also define a different group/OU under an excluded group category. This means users who are part of this excluded group or OU cannot access the Self-Service Site andor Helpdesk Site.
In case of Password Policy scope, admin needs to ensure the following:
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Password policies must be applied only to the user groups and/or OUs that are part of the user scope.
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The group that will be associated with the password policy scope must be part of the OU as well. This means that users who are part of the group must also be the part of the OU, as those users will have the same set of activities available to perform in the Self-Service Site.
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Administrators can create one or more password policies and can map each policy to either a single or multiple user groups or OUs.
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By default, the newly created password policy is linked to the Domain name created in the management policy scope and is applied to the Authenticated users group. This means that all users who are part of the user groups and OUs configured in the user scope will be affected by the password policy.
IMPORTANT:
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While configuring the Policy Scope in the Password Policy Properties window, you must add both the group and the Organizational Unit that the user is a member of. This ensures that the policy rules will be applied to the user when accessing the Self-Service Site.
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It is not possible to configure the same domain multiple times in a user scope, whereas multiple domains can be configured to the user scope.
The table below provides more information on different scenarios.
Let us consider the following groups/OU.
S.No | User scope
|
Password Policy Scope
|
Password Policy | Logged in Self-Service Site |
Is Password Policy applicable?
| ||||
Included Group | Included OU |
Excluded Group |
Excluded OU |
OU | Group | ||||
1. | Group1 | OU1 |
|
|
OU1 | Group1 | Password Policy1 | User1 |
Yes |
2. | Group1 | OU2 |
Group2 |
|
OU1 | Group2 |
Password Policy2
|
User2 |
No |
3. |
Group3 |
OU1 |
Group1 |
|
OU2 |
Group3 |
User2 |
No | |
4. |
Group3 |
OU3 |
|
OU1 |
OU3 |
Group3 |
Password Policy3
|
User3 |
Yes |
5. |
Group2 |
OU2 |
|
|
OU1 |
Group2 |
User2 |
No | |
6. |
Group1 |
OU1 |
|
OU4 |
OU4 |
Group1 |
Password Policy4
|
User1 |
No |
7. |
Group2 |
OU2 |
|
OU5 |
OU5 |
Group2 |
User2 |
No | |
8. |
Group3 |
OU3 |
Group1 |
|
|
Group3 |
Password Policy 5
|
User3 |
No |
9. |
Group3 |
OU3 |
Group2 |
|
OU3 |
|
User3 |
No |
To link a password policy to Organizational Units and groups
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Display properties of a password policy by using the procedure outlined in About Password Policies.
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Click the Policy Scope tab.
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Click the Add button under This policy is applied to the following Organizational Units, then browse for an Organizational Unit.
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Click the Add button under This policy is applied to the following groups, then browse for a group.
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Click Save.