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Identity Manager 9.2.1 - Administration Guide for Connecting to Microsoft Exchange

Managing Microsoft Exchange environments Synchronizing a Microsoft Exchange environment
Setting up initial synchronization with Microsoft Exchange Customizing the synchronization configuration Running synchronization Tasks following synchronization Troubleshooting Ignoring data error in synchronization Pausing handling of target system specific processes (Offline mode)
Basic data for managing a Microsoft Exchange environment Microsoft Exchange structure Microsoft Exchange mailboxes Microsoft Exchange mail users and Microsoft Exchange mail contacts Microsoft Exchange mail-enabled distribution groups Microsoft Exchange dynamic distribution groups Microsoft Exchange mail-enabled public folders Extensions for supporting Exchange Hybrid environments Error handling Configuration parameters for managing a Microsoft Exchange environment Default project template for Microsoft Exchange Processing methods of Microsoft Exchange system objects Microsoft Exchange connector settings

Error handling

Error running the PowerShell command Set-Mailbox

Issue

In certain Active Directory/Microsoft Exchange topologies, the Set-Mailbox Cmdlet fails with the following error:

Error on proxy command 'Set-Mailbox...'

The operation couldn't be performed because object '...' couldn't be found on '...'.

For more information, see https://support.microsoft.com/en-us/help/4295103.

Possible workarounds

  • Connect to the Microsoft Exchange server that the user mailbox is on. Use a custom process to do this. Use the OverrideVariables parameter (ProjectorComponent process component) to overwrite the server (CP_ExchangeServerFqdn variable).

  • Because this problem only occurs with a few schema properties, you should consider protecting these schema properties in the synchronization project against write operations. You can set the schema properties in a custom process using the PowershellCompomentNet4 process component through a user-defined PowerShell call.

Possible errors when synchronizing an Exchange Hybrid environment

Problem

A warning is displayed while setting up a new synchronization project for an Exchange Hybrid environment:

The given Exchange Organization has an Office 365 Hybrid Configuration. The Exchange Hybrid Module (EXH) It is recommended you install the Exchange Hybrid Module first.

Cause

The schema extensions for synchronizing Exchange Hybrid are not declare in the One Identity Manager database yet.

Solution

Update the One Identity Manager and select the Exchange Hybrid Module as an additional module. For more information about updating One Identity Manager, see the One Identity Manager Installation Guide.

Problem

The following error message appears when synchronizing Exchange Hybrid memberships with an existing synchronization project.

The schema type (RemoteMailbox) does not exist in schema (...).

Cause

The Microsoft Exchange Module has already been updated. Therefore, the Microsoft Exchange connector recognizes the extensions for synchronizing Exchange Hybrid. The Exchange Hybrid Module was not installed.

Solution

If you want to synchronize Exchange Hybrid

If you do not want to synchronize Exchange Hybrid:

  • Apply the patch with the patch ID VPR#28904 to the synchronization project. This patch modifies the member filter's excluded lists.

    For more information about updating synchronization projects, see the One Identity Manager Target System Synchronization Reference Guide.

Configuration parameters for managing a Microsoft Exchange environment

The following configuration parameters are additionally available in One Identity Manager after the module has been installed.

Table 43: Configuration parameters for managing a Microsoft Exchange environment
Configuration parameters Meaning

TargetSystem | ADS | Exchange2000

Preprocessor relevant configuration parameter for controlling database model components for Microsoft Exchange target system administration. If the parameter is set, the target system components are available. Changes to this parameter require the database to be recompiled.

If you disable the configuration parameter at a later date, model components and scripts that are no longer required, are disabled. SQL procedures and triggers are still carried out. For more information about the behavior of preprocessor relevant configuration parameters and conditional compiling, see the One Identity Manager Configuration Guide.

TargetSystem | ADS | Exchange2000 | Accounts

Allows configuration of recipient data.

TargetSystem | ADS | Exchange2000 | Accounts |
MailTemplateDefaultValues

Mail template used to send notifications about whether default IT operating data mapping values are used for automatically creating a user account. The Identity - new user account with default properties created mail template is used.

TargetSystem | ADS | Exchange2000 | DefaultAddress

Default email address of the recipient for notifications about actions in the target system.

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