When an identity is deleted, they are tested to see if user accounts and company resources are still assigned, or if there are still pending requests. The identity is marked for deletion and therefore locked out of further processing. Before an identity is permanently deleted from the database, you must remove all company resource assignments and finalize all requests. If no more company resources are assigned, the identity is deleted permanently.
To delete an identity
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In the menu bar click Data administration > Data Explorer.
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In the data explorer, click Identities.
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On the Identities page, click the identity you want to delete.
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In the Edit Identity Data side panel, click Delete.
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In the Delete Identity dialog, confirm the prompt with Yes.