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Identity Manager 9.3 - Web Portal User Guide

General tips and getting started Managing background processes Managing reports Managing security keys (WebAuthn) Requests
Setting up and configuring request functions Requesting products Managing the Saved for Later list Pending requests Displaying request history Displaying archived requests Sharing products with others Resubmitting requests Canceling requests Renewing products with limit validity periods Unsubscribing products Displaying approvals Undoing request approvals Managing request inquiries directed at you
Attestation
Managing attestations Managing attestation inquiries directed at you Displaying attestation history Managing your own attestation cases Managing pending attestations Revoking attestation case approvals
Compliance Managing risk index functions Responsibilities
Managing task delegations Ownerships Managing my responsibilities
Managing my departments Managing my application roles Managing my devices Managing my business roles Managing my identities Managing my cost centers Managing my multi-request resources Managing my multi requestable/unsubscribable resources Managing my resources Managing my software applications Managing my locations Managing my system entitlements Managing my system roles Managing my assignment resources Managing my team role
Managing responsibilities of my reports
Managing data
Managing departments Managing application roles Managing user accounts Managing business roles Managing identities Managing cost centers Managing multi-request resources Managing multi requestable/unsubscribable resources Managing resources Managing locations Managing system entitlements Managing system roles Managing assignment resources
Opening other web applications Managing tickets Statistics Appendix: Attestation conditions and approval policies from attestation procedures

Displaying connection data

You can display the connection data of your current session. For example, it might be required by support for resolving an issue.

To display connection data

  1. In the menu bar, click (Help) > Connection.

  2. In the Connection Information side panel, click on one of the following tabs to find the relevant information:

    • User Information: This tab displays information about the currently logged in user.

    • Permission Groups: This tab display all the permissions groups of the currently logged in user.

    • Program Functions: This tab displays all the program functions of the currently logged in user.

  3. (Optional) To copy the connection data to the clipboard, click Copy connection information.

Changing the time zone

Change the time zone to adapt the display of data in the Web Portal to your location.

To change the time zone

  1. In the header, click (Profile) > User interface settings.

  2. In the User Interface Settings dialog, select the corresponding time zone from the Time zone drop-down.

  3. Click Save.

Managing background processes

Some actions that you perform when using Web Portal (for example, approving or denying requests) are processed in the background as so-called background processes. This mean you can continue using the Web Portal without interruption.

NOTE: The background process queue is managed in your existing session. If you log out or close the Web Portal, it cancels all the processes that are running and queued in the background.

Detailed information about this topic

Displaying background processes

Obtain an overview of background processes, by displaying all running, queued, and completed background processes.

Background processes that were started with an action are grouped together as a background process group.

To display background processes

  1. In the header, click (Background Processes).

    This opens the View Background Processes side panel and displays all running, queued, and completed background processes.

  2. (Optional) To display individual background processes of a background process group, click the corresponding group.

  3. (Optional) To display only failed background processes, select the Show only processes with errors check box.

  4. (Optional) To display details of a failed background process, click the error message in the corresponding background process section.

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