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Identity Manager 8.2.1 - Administration Guide for Privileged Account Governance

About this guide Managing a Privileged Account Management system in One Identity Manager Synchronizing a Privileged Account Management system
Setting up the initial synchronization of a One Identity Safeguard Customizing the synchronization configuration for One Identity Safeguard Running synchronization Tasks following synchronization Troubleshooting Ignoring data error in synchronization
Managing PAM user accounts and employees Managing the assignments of PAM user groups Login information for PAM user accounts Mapping of PAM objects in One Identity Manager PAM access requests Handling of PAM objects in the Web Portal Basic data for managing a Privileged Account Management system Configuration parameters for managing a Privileged Account Management system Default project template for One Identity Safeguard Editing One Identity Safeguard system objects One Identity Safeguard connector settings Known issues about connecting One Identity Safeguard appliances

PAM access requests

In One Identity Manager, you can request access requests for assets, asset accounts, directory accounts, asset groups, and account groups in a PAM system. For requesting an access request, the following products are available in IT Shop:

  • Password release request: To request passwords for accounts in a PAM system.

  • SSH key request: To requests SSH keys for accounts in a PAM system.

  • SSH session request: To request SSH sessions for assets in a PAM system.

  • Remote Desktop session request: To request remote desktop sessions for assets in a PAM system.

  • Telnet session request: To request Telnet sessions for assets in a PAM system.

The access requests are requested in the Web Portal. After the request is approved, a corresponding access request is created in the PAM system. To check out the requested password or session, the user logs on to the PAM system.

For more information about configuring the IT Shop, see the One Identity Manager IT Shop Administration Guide. For more information about requesting access requests in Web Portal, please refer to the One Identity Manager Web Designer Web Portal User Guide.

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System requirements for requesting PAM access requests

The access requests in the PAM system are created in process and script processing. The Job server must have the same configuration as the synchronization server (in terms of the installed software and the entitlements and certificates of the user account). Use the synchronization server.

In One Identity Safeguard, the following system prerequisites must be guaranteed:

  • The application-to-application service is enabled.

  • An application with the following properties has been registered and activated:

    • Name: One Identity Manager

    • Certificate user: Users for access to the One Identity Safeguard appliance (synchronization user)

    • Access request broker: Activated

      At least one user or user group for which One Identity Safeguard will determine the access must be assigned to the access request broker.

      This list is updated when access requests are created by the One Identity Manager.

  • To generate valid access requests whenever possible, do not set time restrictions on the entitlements and access request policies.

For more information about setting up the application to application service in One Identity Safeguard and configuring the entitlements and access request policies, see the One Identity Safeguard Administration Guide.

Related topics

Requesting PAM access requests

By requesting these standard products, access requests to privileged objects of a PAM system can be created. The products are multi-request resources

Table 29: Default objects for requesting access requests

Products

Password release request: To request passwords for accounts in a PAM system.

SSH key request: To requests SSH keys for accounts in a PAM system.

SSH session request: To request SSH sessions for assets in a PAM system.

Remote Desktop session request: To request remote desktop sessions for assets in a PAM system.

Telnet session request: To request Telnet sessions for assets in a PAM system.

Service category:

Privileged access requests

Shelf Identity & Access Lifecycle | Privileged access

Approval procedures:

PG - owners of the requested privileged access request

Approval policies/approval workflows Approval of privileged access requests

The requester provides information about the required access request, such as the product and asset or account to be accessed, together with the time period for the access. The owner of the privileged object for which you are requesting access approves the order. In the PAM system, a corresponding access request is made.

In the request, it is noted whether it was possible to create the access request in the PAM system and whether the access request was approved in the PAM system. The status of an access request is checked at regular intervals in the PAM system by means of the Read status of privileged access requests schedule.

If the access request has been approved, the user can log on to the PAM system and retrieve the required password, or start the required session.

Prerequisites

  • The requester's PAM user account has the entitlement for requesting the access request.

  • In the access request policy, the One Identity Manager enabled option is activated. This allows you to request access requests for assets, asset accounts, directory accounts, asset groups, and account groups that are within the request access policy's scope.

  • An application role under Privileged Account Governance | Assets and account owners is assigned to the requestable assets, asset accounts, directory accounts, asset groups, and account groups as the owner.

  • Employees are assigned to the application roles.

  • The Read status of privileged access requests schedule is enabled. Adjust the schedule in the Designer if necessary.

  • The URL of the PAM web application is entered on the appliance. In this way, the users can log in to the PAM System from the Web Portal and retrieve the password or start a session.

For more information about configuring the One Identity Manager IT Shop Administration Guide, see the IT Shop. For more information about requesting access requests in the Web Portal, see the One Identity Manager Web Designer Web Portal User Guide.

Related topics

PAM object owners

Owners of privileged objects, such as PAM assets, PAM asset accounts, PAM directory accounts, PAM asset groups, and PAM account groups must be assigned to an application role under the Privileged Account Governance | Asset and account owners application role.

Users with this application role:

  • Make decisions about requesting access requests for privileged objects.

  • Attest the possible user access to these privileged objects.

The approval procedure PG - Owner of requested privileged access takes the application role into account when determining approvers. The approval procedure OP - Owner of a privileged object takes the application role into account when determining attestors.

For more information about approval processes, see the One Identity Manager IT Shop Administration Guide and the One Identity Manager Attestation Administration Guide.

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