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Identity Manager 9.3 - Administration Guide for Connecting to Exchange Online

About this guide Managing Exchange Online environments Synchronizing an Exchange Online environment
Setting up Exchange Online synchronization Customizing the synchronization configuration Running synchronization Tasks following synchronization Troubleshooting Ignoring data error in synchronization Pausing handling of target system specific processes (Offline mode)
Basic data for managing an Exchange Online environment Exchange Online organization configuration Exchange Online mailboxes Exchange Online mail users Exchange Online mail contacts Exchange Online mail-enabled distribution groups
Creating Exchange Online mail-enabled distribution groups Editing main data for Exchange Online mail-enabled distribution groups Main data for Exchange Online mail-enabled distribution groups Receive restrictions for Exchange Online mail-enabled distribution groups Customizing send permissions for Exchange Online mail-enabled distribution groups Specifying moderators for Exchange Online mail-enabled distribution groups Specifying Exchange Online mail-enabled distribution groups Assigning Exchange Online mail-enabled distribution groups to Exchange Online recipients Exchange Online mail-enabled distribution group inheritance based on categories Adding Exchange Online dynamic distribution groups to Exchange Online mail-enabled distribution groups Adding an Exchange Online dynamic distribution group to Exchange Online mail-enabled distribution groups Adding Exchange Online mail-enabled public folder to Exchange Online mail-enabled distribution groups Assigning extended properties to Exchange Online mail-enabled distribution groups Deleting Exchange Online mail-enabled distribution groups
Exchange Online Microsoft 365 groups Exchange Online dynamic distribution groups Exchange Online mail-enabled public folders Reports about Exchange Online objects Configuration parameters for managing an Exchange Online environment Default project template for Exchange Online Editing Exchange Online system objects Exchange Online connector settings

Assigning Exchange Online mail-enabled distribution groups to departments, cost centers, and locations

Assign mail-enabled distribution groups to departments, cost centers, or locations so that the mail-enabled distribution groups can be assigned to mailboxes, mail users, and mail contacts through these organizations.

To assign a mail-enabled distribution group to departments, cost centers, or locations (non role-based login)

  1. In the Manager, select the Microsoft Entra ID > Mail-enabled distribution groups category.

  2. Select the mail-enabled distribution group in the result list.

  3. Select the Assign organizations task.

  4. In the Add assignments pane, assign the organizations:

    • On the Departments tab, assign departments.

    • On the Locations tab, assign locations.

    • On the Cost centers tab, assign cost centers.

    TIP: In the Remove assignments pane, you can remove assigned organizations.

    To remove an assignment

    • Select the organization and double-click .

  5. Save the changes.

To assign mail-enabled distribution groups to a department, a cost center, or a location (non role-based login or role-based login)

  1. In the Manager, select the Organizations > Departments category.

    - OR -

    In the Manager, select the Organizations > Cost centers category.

    - OR -

    In the Manager, select the Organizations > Locations category.

  2. Select the department, cost center or location in the result list.

  3. Select the Assign Exchange Online mail-enabled distribution list task.

  4. In the Add assignments pane, assign mail-enabled distribution groups.

    TIP: In the Remove assignments pane, you can remove assigned mail-enabled distribution groups.

    To remove an assignment

    • Select the mail-enabled distribution group and double-click .

  5. Save the changes.
Related topics

Assigning Exchange Online mail-enabled distribution groups to business roles

NOTE: This function is only available if the Business Roles Module is installed.

Assign the mail-enabled distribution group to business roles so that the mail-enabled distribution group is assigned to user accounts through these business roles.

To assign a mail-enabled distribution group to business roles (non role-based login)

  1. In the Manager, select the Microsoft Entra ID > Mail-enabled distribution groups category.

  2. Select the mail-enabled distribution group in the result list.

  3. Select the Assign business roles task.

  4. In the Add assignments pane, select the role class and assign business roles.

    TIP: In the Remove assignments pane, you can remove assigned business roles.

    To remove an assignment

    • Select the business role and double-click .

  5. Save the changes.

To assign mail-enabled distribution groups to a business role (non role-based login or role-based login)

  1. In the Manager, select the Business roles > <role class> category.

  2. Select the business role in the result list.

  3. Select the Assign Exchange Online mail-enabled distribution list task.

  4. In the Add assignments pane, assign mail-enabled distribution groups.

    TIP: In the Remove assignments pane, you can remove assigned mail-enabled distribution groups.

    To remove an assignment

    • Select the mail-enabled distribution group and double-click .

  5. Save the changes.
Related topics

Adding Exchange Online mail-enabled distribution groups to system roles

NOTE: This function is only available if the System Roles Module is installed.

Use this task to add a group to system roles. When you assign a system role to an identity, the mail-enabled distribution group are inherited by all mailboxes, mail users, and mail contacts that these identities have.

NOTE: Mail-enabled distribution groups with the Only use in IT Shop option set can only be assigned to system roles that also have this option set. For more information, see the One Identity Manager System Roles Administration Guide.

To assign an mail-enabled distribution group to system roles

  1. In the Manager, select the Microsoft Entra ID > Mail-enabled distribution groups category.

  2. Select the mail-enabled distribution group in the result list.

  3. Select the Assign system roles task.

  4. In the Add assignments pane, assign system roles.

    TIP: In the Remove assignments pane, you can remove the system role assignment.

    To remove an assignment

    • Select the system role and double-click .

  5. Save the changes.
Related topics

Assigning Exchange Online mail-enabled distribution groups to the IT Shop

Once a mail-enabled distribution group has been assigned to an IT Shop shelf, it can be requested by the shop customers. To ensure it can be requested, further prerequisites need to be guaranteed.

  • The mail-enabled distribution group must be labeled with the IT Shop option.

  • The mail-enabled distribution group must be assigned to a service item.

    TIP: In the Web Portal, all products that can be requested are grouped together by service category. To make the mail-enabled distribution group easier to find in the Web Portal, assign a service category to the service item.

  • If you want the mail-enabled distribution group to be assigned to identities only through the IT Shop, the mail-enabled distribution group must also be marked with the Only use in IT Shop option. Direct assignment to hierarchical roles or mailboxes, mail users and mail contacts is then no longer permitted.

NOTE: IT Shop administrators can assign mail-enabled distribution groups to IT Shop shelves in the case of role-based login. Target system administrators are not authorized to add mail-enabled distribution groups in the IT Shop.

To add a mail-enabled distribution group in the IT Shop

  1. In the Manager, select the Microsoft Entra ID > Mail-enabled distribution groups (non role-based login) category.

    - OR -

    In the Manager, select the Entitlements > Exchange Online mail-enabled distribution groups (role-based login) category.

  2. Select the mail-enabled distribution group in the result list.

  3. Select Add to IT Shop.

  4. In the Add assignments pane, assign mail-enabled distribution groups to IT Shop shelves.

  5. Save the changes.

To add a mail-enabled distribution group to individual IT Shop shelves

  1. In the Manager, select the Microsoft Entra ID > Mail-enabled distribution groups category (non role-based login).

    - OR -

    In the Manager, select the Entitlements > Exchange Online mail-enabled distribution groups category (role-based login).

  2. Select the mail-enabled distribution group in the result list.

  3. Select the Add to IT Shop task.

  4. In the Remove assignments pane, removed assigned mail-enabled distribution groups from IT Shop shelves.

  5. Save the changes.

To add a mail-enabled distribution group to all the IT Shop shelves

  1. In the Manager, select the Microsoft Entra ID > Mail-enabled distribution groups (non role-based login) category.

    - OR -

    In the Manager, select the Entitlements > Exchange Online mail-enabled distribution groups category (role-based login).

  2. Select the mail-enabled distribution group in the result list.

  3. Select the Remove from all shelves (IT Shop) task.

  4. Confirm the security prompt with Yes.
  5. Click OK.

    The One Identity Manager Service removes the mail-enabled distribution group from all the shelves. All requests and assignment requests with this mail-enabled distribution group are canceled at the same time.

For more information about requesting company resources through the IT Shop, see the One Identity Manager IT Shop Administration Guide.

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