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タイトル
How to reset Self Service Password Request (SSPR) answers for users -
説明
SSOWatch was installed some time ago and all users answered the Self Service Password Request (SSPR) questions at that time, but some users no longer remember their answers.
Can the answers be reset for users so that they are forced to re-enter them? -
対策
This can be done from the user's profile in the ESSO Console:
- Select the "Connection" tab, then the "Self Service Password Request" tab
- Click the "Reset Answers" button
That will delete the user's answers and they will be forced to re-enter them.
For more information, please refer to the Console Admin Guide in the section, 6.2.2.4 Managing User SSPR.