Common join error resolutions follow which may occur when joining SPS (SPP) to One Identity Safeguard for Privileged Sessions (SPS).
Error: The browser reports errors when SPS redirects to SPP's login page, for example, This site can’t be reached. The exact error message depends on the browser.
Resolution: Click the Back button of the browser and enter the correct address into the Pv4 address or hostname of SPP to join field.
Error: After clicking the Join button, a web site other than SPP's Login interface is displayed.
Resolution: Click the Back button of the browser and enter the correct address into the Pv4 address or hostname of SPP to join field.
Error message: Error joining to SPP: SPS has failed to join to SPP. For more information, see the error details. (JoinFailed)
Raw error:
{ "response": "Error sending request: SSLError: HTTPSConnectionPool(host='examplespp.company', port=443): Max retries exceeded with url: /service/core/v3/Cluster/SessionModules (Caused by SSLError(CertificateError(\"hostname 'examplespp.company' doesn't match '192.0.2.123'\",),))", "status": null, "url": "https://examplespp.company/service/core/v3/Cluster/SessionModules" }
Resolution:
If SPP's certificate contains SPP's IPv4 address in the Common Name or subjectAltName field, then enter that IP address when joining SPS to SPP.
If SPP's certificate contains only its DNS name in the Common Name or subjectAltName field, then use that hostname when joining SPS to SPP.
Otherwise, set up an SSL server certificate for SPP which matches its IP address in the certificate's Common Name or subjectAltNamefields (see SSL Certificates in the Safeguard Administration Guide) and retry joining. Wait about five minutes to let the timeout of the failed join request expire before starting a new join request after a failed incomplete one. (Alternatively, see Reversing the SPP to SPS join in the Safeguard Administration Guide.)
Error: Login to the SPP web interface fails.
Raw error:
{ "error": "invalid_request", "error_description": "Access denied.", "success": false }
Error message: Error joining to SPP: SPS has failed to join to SPP. For more information, see the error details. (JoinFailed)
Authorization is required for this request. Code: 60108 URL: https://192.0.2.123/service/core/v3/Cluster/SessionModules Status: 403
Error message: Error joining to SPP: SPS has failed to join to SPP. For more information, see the error details. (JoinFailed)
The session connection has a missing, invalid, or non-unique value [ NodeId ]. Code: 60657 URL: https://192.0.2.123/service/core/v3/Cluster/SessionModules Status: 400
ERROR: Request to https://192.0.2.123/service/a2a/v2/PsmValidation failed, response (HTTP 403):
{ "Code": 60108, "Message": "Authorization is required for this request.", "InnerError": null }
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