The actions that can be taken on an SSH key release request depends on the state of the request and the client interface you are using.

To take action on an SSH key release request ( web client)

1. From the web client, click My Requests. Use any of the following methods to control the request displayed:

   • Click then select Check-In All Available to check-in all the available requests, Clear All to remove all requests, or Cancel All Pending Time Requested to cancel and remove all pending requests.

   • Click Sort By then select to sort by Account Name, Asset Name, Due Next, Expiring Next, Most Recent, or Status.
   • Click sort up or sort down to sort in ascending or descending order.
   • Click Filters to filter by the status.
     • Available: Approved requests that are ready to view or copy.
     • Pending Approval: Requests that are waiting for approval.
     • Approved: Requests that have been approved, but the check out time has not arrived. Or, for pending accounts restored when using the Safeguard for Privileged Passwords suspend feature.
     • Revoked: Approved requests retracted by the approver. The approver can revoke a request after the request has become available.
     • Expired: Requests for which the Checkout Duration has elapsed.
     • Denied: Requests denied by the approver.
   • Click Search to see a list of searchable elements. Or enter search characters. For more information, see Search box.
   • If a denied or revoked request has been commented on by an approver, you can click the button associated with the request to view the comment.

2. You can take any of the following actions on the SSH key release request:

   • Available request: Make selections on the request based on your user interface.
     1. The name, account, and remaining time is displayed. Click on the tile to see additional information or use the Fetch SSH Details button.
     2. The Format displays and can be selected, if necessary. Formats include OpenSSH, SSH2, and PuTTY. The Format chosen is preselected as the default for the next access request.
     3. Click Checkout SSH Key to check out the SSH key. This puts the SSH key onto your clipboard, ready for you to use.
     4. Click Start SSH Session to launch the session.
     5. Private Key: You can click Save or Copy.
     6. Passphrase: You can click Show or Copy if Passphrase Protect SSH Key was selected on when creating an access request policy. For more information, see Access Config tab in the Safeguard for Privileged Passwords Administration Guide.
     7. The following types of information may display based on the format you select.
        • SHA-1 Fingerprint
        • MD5 Fingerprint
        • Public Key: You can click Save or Copy.

        If the SSH key changes while you have it checked out, and your current request is still valid, you can select the following to obtain an new SSH key, as available: Save, Copy, or Show.

     8. Once you are done working, click  Check-In Request to complete the SSH key check out process.

   • Approved request: Select  Cancel Request to remove the request.

     An SSH key release request changes from Approved to Available when the requested time is reached. It stays available until you either cancel the request or it reaches the end of the duration period.

   • Pending request: Select  Cancel Request to remove the request.

   • Revoked request: Select Resubmit to request the SSH key again.

     Select  Remove to delete the request from the list.

   • Expired request: Select  Remove Request to delete the request from the list.

   • Denied request: Select Resubmit to request the SSH key again.

     Select  Remove Request to delete the request from the list.

To take action on an SSH key release request ( desktop client)

1. From your  Home page, the Requests widget has these controls:
   • Select  (expand down) to open the list of active requests.

   • Select  Popout to float the Requests pane. You can then select and drag the pane to any location on the console and resize the window.Open the list of requests.

     NOTE: You enable or disable the Home page widgets in the  Settings (desktop client) menu.

2. Open the list of requests and select one of the following view filters. The number indicates how many requests are in that state.
   

   • All: Requests in all states.

   • Available: Approved requests that are ready to view or copy.

   • Approved: Requests that have been approved, but the check out time has not arrived.

   • Pending: Requests that are waiting for approval or for pending accounts restored when using the Safeguard for Privileged Passwords suspend feature.

   • Revoked: Approved requests retracted by the approver. The approver can revoke a request between the time the requester views the SSH key and checks it in.

   • Expired: Requests for which the Checkout Duration has elapsed.

   • Denied: Requests denied by the approver.

3. Select an account to see the details of the SSH key release request. Take the following actions on SSH key release requests:

   • Available request: Make selections on the request based on your user interface.

     1. The name, Account and Remaining time displays.

     2. The Format displays and can be selected, if necessary. Formats include OpenSSH,SSH2, and PuTTY. The Format chosen is preselected as the default for the next access request.
     3. Click Checkout SSH Key to check out the SSH key. This puts the SSH key into your copy buffer, ready for you to use.
     4. Private Key: You can click Save or Copy.
     5. Passphrase: You can click Show or Copy if Passphrase Protect SSH Key was selected on when creating an access request policy. For more information, see Access Config tab in the Safeguard for Privileged Passwords Administration Guide.
     6. To view more detail, select More Info . The following types of information may display based on the format you select.
        • SHA-1 Fingerprint
        • MD5 Fingerprint
        • Public Key: You can click Save or Copy.

        If the SSH key changes while you have it checked out, and your current request is still valid, you can select the following to obtain an new SSH key, as available: Save, Copy, or Show.

     7. Once you are done working, click  Check-In to complete the SSH key check out process. (You may need to close More Info .)

   • Approved request: Select  Cancel to remove the request.

     An SSH key release request changes from Approved to Available when the requested time is reached. It stays available until you either cancel the request or it reaches the end of the duration period.

   • Pending request: Select  Cancel to remove the request.

   • Revoked request: Select  Resubmit Request to request the SSH key again.

     Select  Remove to delete the request from the list.

   • Expired request: Select  Remove to delete the request from the list.

   • Denied request: Select  Resubmit Request to request the SSH key again.

     Select  Remove to delete the request from the list.