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Safeguard for Privileged Passwords On Demand Hosted - Administration Guide

Introduction System requirements and versions Using API and PowerShell tools Using the virtual appliance and web management console Cloud deployment considerations Setting up Safeguard for Privileged Passwords for the first time Using the web client Getting started with the desktop client Using the desktop client Activity Center Search box Privileged access requests Toolbox Accounts Account Groups Assets
General/Properties tab (asset) Accounts tab (asset) Account Dependencies tab (asset) Owners tab (asset) Access Request Policies tab (asset) Asset Groups tab (asset) Discovered SSH Keys (asset) Discovered Services tab (asset) History tab (asset) Managing assets
Asset Groups Discovery Entitlements Linked Accounts Partitions Profiles Settings
Access Request settings Appliance settings Asset Management settings Tags Backup and Retention settings Certificates settings Cluster settings Enable or Disable Services settings External Integration settings Password Management settings Real-Time Reports Safeguard Access settings SSH Key Management settings Security Policy Settings
Users User Groups Disaster recovery and clusters Administrator permissions Preparing systems for management Troubleshooting Frequently asked questions Appendix A: Safeguard ports Appendix B: SPP 2.7 or later migration guidance Appendix C: SPP and SPS join guidance Appendix D: Regular Expressions About us

Local Login Control

It is the responsibility of the Appliance Administrator to initially set up user login controls such as the number of failed sign-in attempts before locking out an account.

To configure the login controls

  1. Go to Local Login Control:
    • web client: Navigate to Safeguard Access | Local Login Control.
    • desktop client: Navigate to Administrative Tools | Settings | Safeguard Access | Login Control.
  1. Provide the following information. Some settings are for local users only, such as Lockout Window. Other settings are for all user types, such as the Token Lifetime. (The desktop client elements are in a different order.)
    Token Lifetime

    Set the number of minutes a user can stay logged into Safeguard for Privileged Passwords.

    Range: 10 minutes to 28,800 minutes (20 days)

    Default: 1,440 minutes (one day)

    Web Client Inactivity Timeout

    Set the maximum time to allow from the user's last request to the server before the user is automatically logged out. The default is 15 minutes. The minimum value is five minutes and the maximum value is 2,880 minutes (two days) if the Token Lifetime is increased to match the value. If the Token Lifetime is not increased, the token will expire before the Web Client Inactivity Timeout.

    When the timeout period is met, a message displays and the user can continue or log out. If there is no response, the user is automatically logged out. The default is 15 minutes.

    Maximum Platform Retries

    web client

    Set the maximum number of platform retries.

    Maximum Notification Recipients

    web client

    Set the maximum number of notification recipients.

    Expiration Warning Duration

    web client

    Enter the number of days for the warning to expire.

    Lockout Duration

    Set the number of minutes a locked out account remains locked.

    Range: One to 9,999 minutes; A setting of 9,999 requires an administrator to manually unlock the account.

    Default: 15 minutes

    Lockout Threshold

    Set the number of consecutive failed sign-in attempts within the Lockout Window required to lock a user account.

    If a user submits an incorrect password for the maximum number of times specified by the account Lockout Threshold settings within the Lockout Window, Safeguard for Privileged Passwords locks the account until the Lockout Duration period has been met.

    Range: 0 to 100 failed sign-in attempts; A value of 0 (zero) indicates the user’s account will never be locked due to failed log ins. The default is five consecutive failures. Set the Lockout Threshold to a high enough number that authorized users are not locked out of their user accounts simply because they mistype a password.

    Lockout Window

    Set the duration (in minutes) in which Safeguard for Privileged Passwords increments the number of failed sign-in attempts.

    Range: 0 to 15 minutes; A value of 0 (zero) means that there is no time limit to tracking failed log on attempts.

    Default: 10 minutes

    Disable After

    Set the number of days to wait before automatically disabling an inactive user account.

    If a user has not logged onto Safeguard for Privileged Passwords this number of days, Safeguard for Privileged Passwords disables the user account.

    NOTE: The Authorizer Administrator must also reset the user's password when re-enabling a disabled account.

    Range: 14 to 365 days

    Default: 365 days

    Minimum Password Age

    Set the number of days a user must wait before changing their password.

    Range: 0 to 14 days

    Default: Zero

    Maximum Password Age

    Set the number of days users can use their current password before they must change it.

    Range: 0 to 180 days; A value of 0 (zero) indicates passwords never expire.

    Default: 42 days

    Password Age Reminder

    Set the period of time (in days) before the Maximum Password Age limit is met and Safeguard for Privileged Passwords begins to remind the user that their password is about to expire.

    Range: 0 to 30 days

    Default: 14 days

    Password History

    Enter the number of old passwords stored by Safeguard for Privileged Passwords for user accounts. Stored passwords cannot be reused, and are replaced on a first-in, first-out basis.

    NOTE: Administrators are not restricted by the password history setting.

    Range: 0 to 24 old passwords; A value of 0 (zero) disables password history restrictions allowing users to always reuse old passwords.

    Default: Five stored passwords

    Inform User of Locked Account

    Select this check box to inform users when Safeguard for Privileged Passwords has locked their account when they attempt to log in. When cleared, Safeguard for Privileged Passwords tells the user that their access has been denied.

    NOTE: For security reasons, One Identity recommends leaving this option cleared, unless you are troubleshooting login and authentication problems.

    A user with a locked account cannot sign into Safeguard for Privileged Passwords until the Lockout Duration period has been met or an administrator has unlocked the account. For more information, see Unlocking a local user's account.

    Default: Not set

    Inform User of Disabled Account

    Select this check box to inform users when Safeguard for Privileged Passwords has disabled their account when they attempt to log in. When cleared, Safeguard for Privileged Passwords tells the user that their access has been denied.

    NOTE: For security reasons, One Identity recommends leaving this option cleared, unless you are troubleshooting login and authentication problems.

    A user with a disabled account cannot sign into Safeguard for Privileged Passwords until an administrator has re-enabled their account. For more information, see Activating or deactivating a user account.

    Default: Not set

    Inform User of Bad Password

    web client

    Select this check box to inform users when the password is bad.

    Default: Not set

    Inform User of Expired Password

    web client

    Select this check box to inform users when the password is expired.

    Default: Not set

    Inform User of Invalid Token

    web client

    Select this check box to inform users when the token is invalid.

    Default: Not set

    Enable Secure Token Service Login Timeout

    desktop client

    Select this check box to set a 15 minute expiration time for session based cookies.

    Session based cookies are used during login. Typically, a session based cookie does not expire and is deleted by the browser/user-agent when closed. This setting, when enabled, will cause the session-based cookies to have a 15 minute expiration time, enforced by the server. This adds security and can prevent some replay attacks. End users must complete the login process within this time frame, including any multi-factor authentication.

Local Password Rule

Password rules define the complexity requirements for user authentication to Safeguard for Privileged Passwords. You can create rules governing the type of password a user can create, such as:

  • Set the allowable password length in a range from 3 to 225 characters.
  • Set first characters type and last character type.
  • Allow uppercase letters, lowercase letters, numbers, and/or printable ASCII symbols along with the minimum amounts of each.
  • Identify excluded uppercase letters, lowercase letters, numbers, and symbols.
  • Identify if consecutive letters, numbers, and/or symbols can be repeated sequentially and, if allowed, set the maximum repetitions allowed.

NOTE: These rules only apply to local users; they do not affect users accessing Safeguard for Privileged Passwords from an external provider such as Microsoft Active Directory. The password rules are listed in the Set password dialog. For more information, see Setting a local user's password.

Modifying user password requirements

It is the responsibility of the Authorizer Administrator to configure the user password rules.

To configure user password rules

  1. Go to password rules:
    • web client: Navigate to Safeguard Access | Local Password Rule.
    • desktop client: Navigate to Administrative Tools | Settings | Safeguard Access | Password Rules.
  2. web client: Check the current password requirements displayed in the Rule Summary.

  3. Set the password rule requirements follow. The desktop client layout is slightly different.

    • Password Length: Set a range for the password allowable length from three to 255 characters. The default is 8 to 64 characters. The maximum length must be equal to or greater than the sum of minimum characters required in the following steps. For example, if the password must have two uppercase letters, two lowercase letters, and two numeric characters, the minimum Password Length must be six. Note that a diacritical letter is one character.

    • First Character Type: Choose one of the following:
      • All: Alphabetical, numeric, or symbols
      • Alphanumeric: Alphabetical or numeric
      • Alphabetic: Only alphabetical characters
    • Last Character Type: Choose one of the following:
      • All: Alphabetical, numeric, or symbols
      • Alphanumeric: Alphabetical or numeric
      • Alphabetic: Only alphabetical characters
    • Repeated Characters: Choose one of the following:
      • Allow repeated characters: Any letters, numbers, or symbols can be repeated in any order, including consecutively.
      • No consecutive repeated characters: No letter, number, or symbol can be repeated after itself. You can restrict the number of consecutively repeated characters later by uppercase letters, lowercase letters, numbers, symbols, or a combination of those.
      • No repeated characters: All letters, numbers, or symbols can only be used once in the password.

    • Allow Uppercase: Select to allow uppercase (capital) letters. In the desktop client, click Advanced, as needed.

      • Require a Minimum of Uppercase Characters: Enter a number to identify the least number of uppercase letters required. To allow but not require uppercase letters, set this value at zero.
      • Limit Consecutively Repeated Uppercase Characters: If you allowed repeated characters earlier, select the check box to limit the number of consecutively repeated uppercase letters. You must enter a Maximum Allowed Characters value of one or more.
      • Exclude these Uppercase Characters: Enter any uppercase characters you want to exclude from the password. This field is case-sensitive.
    • Allow Lowercase: Select to allow lowercase (small) letters. In the desktop client, click Advanced, as needed.
      • Require a Minimum of Lowercase Characters: Enter a number to identify the least number of lowercase letters required. To allow but not require lowercase letters, set this value at zero.
      • Limit Consecutively Repeated Lowercase Characters: If you allowed repeated characters earlier, select the check box to limit the number of consecutively repeated lowercase letters. You must enter a Maximum Allowed Characters value of one or more.
      • Excluded these Lowercase Characters: Enter any lowercase characters you want to exclude from the password. This field is case sensitive.

    • Limit Consecutively Repeated Alpha Characters: To set the number of repeated lowercase or uppercase letters combined, enter the Maximum Allowed Characters.

      For example, if you set the Max Allowed at 2 then you can not have more than two alphabet characters next to each other in the password. Using this example, Ab1Cd2EF is valid but AbC1d2EF is not because it has three alphabet characters in a row.

    • Allow Numeric Character (0-9): Select to allow numeric characters in the password. In the desktop client, click Advanced, as needed.
      •  Require a Minimum of Numeric Characters: Enter a number to identify the amount of numbers required in a password. To allow but not require numbers, set this value at zero.
      • Limit Consecutively Repeated Numeric Characters: Select the check box to limit the number of consecutively repeated numeric characters. You must enter a Maximum Allowed Characters value of one or more.
      • Exclude these Numeric Characters: Enter any numeric characters you want to exclude from the password. This field is case sensitive.

    • Allow Symbols (e.g. @ # $ % &): Select this check box to allow characters that are printable ASCII characters. These often include: ~ ` ! @ # $ % ^ & * ( ) _ - + = { } [ ] \ | : ; " ' < > , . ? /

      In the desktop client, click Advanced, as needed.

      • Require a Minimum of Symbols: Enter a number to identify the least number of symbols required. To allow but not require symbols, set this value at zero.
      • Limit Consecutively Repeated Symbols: If you allowed repeated characters earlier, select the check box to limit the number of symbols that can repeat consecutively. You must enter a Maximum Allowed Characters value of one or more.
      • Set the following:
        • Valid Symbols: Select this option to enter allowable special characters. Enter the allowable symbols in the Symbol List text box.
        • Invalid Symbols: Select this option to enter prohibited special characters. Enter the prohibited symbols in the Symbol List text box.
  4. Click Test Rule to check the rules set.
  5. When the rules are complete, click Apply (web client) or OK (desktop client).

Time Zone

desktop client only

Safeguard for Privileged Passwords sets a default time zone based on the location of the person performing the set up. The time zone is expressed as UTC + or – hours:minutes and is used for timed access (for example, access from 9 a.m. to 5 p.m.). It is recommended that the Bootstrap Administrator set the desired time zone on set-up. An Authorizer Administrator can also change the time zone.

To configure the time zone

  1. Navigate to Administrative Tools | Settings | Safeguard Access | Time Zone.
  2. The User Administrator can search for and select the desired time zone.
  3. desktop client: The User Administrator can change Allow users to modify their own time zone.
    • Enable the setting to let users change their time zone (the default).
    • Disable the setting to prohibit a user from changing their time zone, possibly to ensure the user conforms with policy.
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