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Safeguard for Privileged Passwords On Demand Hosted - Administration Guide

Introduction System requirements and versions Using API and PowerShell tools Using the virtual appliance and web management console Cloud deployment considerations Setting up Safeguard for Privileged Passwords for the first time Using the web client Getting started with the desktop client Using the desktop client Activity Center Search box Privileged access requests Toolbox Accounts Account Groups Assets
General/Properties tab (asset) Accounts tab (asset) Account Dependencies tab (asset) Owners tab (asset) Access Request Policies tab (asset) Asset Groups tab (asset) Discovered SSH Keys (asset) Discovered Services tab (asset) History tab (asset) Managing assets
Asset Groups Discovery Entitlements Linked Accounts Partitions Profiles Settings
Access Request settings Appliance settings Asset Management settings Tags Backup and Retention settings Certificates settings Cluster settings Enable or Disable Services settings External Integration settings Password Management settings Real-Time Reports Safeguard Access settings SSH Key Management settings Security Policy Settings
Users User Groups Disaster recovery and clusters Administrator permissions Preparing systems for management Troubleshooting Frequently asked questions Appendix A: Safeguard ports Appendix B: SPP 2.7 or later migration guidance Appendix C: SPP and SPS join guidance Appendix D: Regular Expressions About us

Appliance information (Recovery Kiosk)

Use the Appliance Information option on the Recovery Kiosk to view basic appliance information and edit the IP addresses.

If you are using Azure, configure the SPP VM with a static IP address in Azure. If you need to change the IP address of the Safeguard appliance, or if it changes due to dynamic configuration in Azure, and the appliance is part of a cluster, the appliance will automatically reset to Standalone Read-only mode on the next boot (effectively leaving the cluster). The Administrator can join the appliance back to the cluster.

To view or edit the appliance information

  1. From the Recovery Kiosk, select the Appliance Information option.

  2. Right-arrow to see:

    • Appliance State: The appliance's current state.
    • Uptime: The amount of time (hours and minutes) the appliance has been running.
    • MGMT (not used Azure): The management host's network interface properties, including the MAC address and IPv4 (and optionally IPv6) properties.
    • X0: The network interface properties for the primary interface that connects your appliance to the network, including the MAC address and IPv4 (and optionally IPv6) properties.
  3. To change the network properties for the primary interface (XO), click Edit next to the appropriate heading. Clicking Edit displays the network interface properties which can be modified. If you are using Azure, the IP address cannot be changed.

  4. After editing the network interface properties, click Submit.

    Once the updates are completed, a Network interface update request accepted message is displayed.

Power options

Use the power options in the Recovery Kiosk to remotely restart or shut down the physical appliance or AWS or Azure virtual deployment.

  • You can use the Reboot option in the Recovery Kiosk to restart the appliance. Reboot from the Recovery Kiosk if you cannot access the Safeguard for Privileged PasswordsWindows desktop client, web client, or API to restart the appliance using the normal procedures. Reboot the AWS or Azure virtual deployment.
  • You must use the Shut Down option in the Recovery Kiosk to shutdown the physical appliance or AWS or Azure virtual deployment.

Rebooting the appliance

Restarting the appliance from the Recovery Kiosk is available.

If you cannot access the Safeguard for Privileged Passwords Windows desktop client, web client, or API to restart the appliance using the normal procedures, you can restart the appliance or Azure VM from the Recovery Kiosk.

To reboot the appliance

  1. From the Recovery Kiosk, select the Power Options | Reboot option.
  2. Press the right arrow.
  3. When prompted, select Yes to start the reboot or No to return to the main option screen.

Shutting down the appliance

Shutting down the appliance from the Recovery Kiosk is available. You must use the Recovery Kiosk to manually shutdown the One Identity Safeguard for Privileged Passwords Appliance. You can also shut down the Azure virtual machine deployment.

To shut down the appliance

  1. From the Recovery Kiosk, select the Power Options | Shut Down option.
  2. Press the right arrow.
  3. When prompted, select Yes to shut down the appliance or No to return to the main option screen.
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