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Safeguard for Privileged Sessions On Demand Hosted - Safeguard Desktop Player User Guide

Summary of changes Features and limitations First steps Validate audit trails Replay audit trails Replay encrypted audit trails Replay encrypted audit trails from the command line Replay audit files in follow mode Search in the content of the current audit file Search query examples Export the audit trail as video Exporting the sound from an audit trail Sharing an encrypted audit trail Replay X11 sessions Export transferred files from SCP, SFTP, HTTP, and RDP audit trails Export raw network traffic in PCAP format Export screen content text Troubleshooting the Safeguard Desktop Player Install Safeguard Desktop Player Keyboard shortcuts

Install Safeguard Desktop Player on Linux

The following describes how to install the Safeguard Desktop Player application.

Prerequisites:
  • You must have a valid support portal account with access to SPS downloads.

  • Linux:

    RHEL 7, CentOS 7, or newer. The Safeguard Desktop Player application will probably run on other distributions as well that have at least libc6 version 2.17 installed.

    For details, see Safeguard Desktop Player system requirements.

  • If you already have an earlier version of the Safeguard Desktop Player application installed on the host, uninstall the previous installation. If you want to keep the previous installation for some reason, install the new version into a different directory.

To install the Safeguard Desktop Player application

  1. Download the Safeguard Desktop Player application for Linux from the Downloads page.

  2. Open a terminal, and navigate to the download directory.

  3. Start the downloaded file.

    • Install for every user (system-wide installation): System-wide installation requires root privileges. To install Safeguard Desktop Player for every user on the host, issue the following commands:

      chmod +x ./desktop_player_installer.1.0.17.release.run; sudo ./desktop_player_installer.1.0.17.release.run
    • Install for the current user: You can install the Safeguard Desktop Player application with user privileges. To install Safeguard Desktop Player for the current user on the host, issue the following commands:

      chmod +x ./desktop_player_installer.1.0.17.release.run; ./desktop_player_installer.1.0.17.release.run

    The installation wizard opens. Click Next.

  4. Figure 8: Select the installation folder

    Select the installation folder for the Safeguard Desktop Player application, then click Next.

    The default installation folder on Linux is ~/SafeguardDesktopPlayer.

    Click Next.

  5. Read the Software Transaction, License and End User License Agreements of Safeguard Desktop Player, select I accept the license, then click Next.

  6. Click Install to install the Safeguard Desktop Player application, then Finish when the installation is complete.

Install Safeguard Desktop Player on Mac

The following describes how to install the Safeguard Desktop Player application.

Prerequisites:
  • You must have a valid support portal account with access to SPS downloads.

  • macOS High Sierra 10.13, or newer.

    For details, see Safeguard Desktop Player system requirements.

  • If you already have an earlier version of the Safeguard Desktop Player application installed on the host, uninstall the previous installation. If you want to keep the previous installation for some reason, install the new version into a different directory.

To install the Safeguard Desktop Player application

  1. Download the Safeguard Desktop Player application for Mac from the Downloads page.

  2. Double-click the desktop_player_installer.version.release.dmg to open the installer, then drag the Safeguard Desktop Player app to the Applications folder.

    Figure 9: Drag app to the Applications folder

  3. If your Mac is set to allow apps only from the App Store, you get a warning that you cannot install the application. You can temporarily override your Mac security settings and open the application as follows:

    Figure 10: Safely open apps on your Mac — Warning message

    1. In Finder, control-click the Safeguard Desktop Player application.

    2. Select Open from the menu, and in the dialog that appears, click Open.

      The Safeguard Desktop Player application is now saved as an exception to your security settings, and you can open it in the future by double-clicking it, just as you can any authorized app.

  4. Open an audit trail to replay. For more information, see Replay audit trails.

    Figure 11: Replay audit trail

Keyboard shortcuts

You can use the following hotkeys to control the replay.

  • Play/Pause: SPACE

  • Jump to previous event: p

  • Jump to next event: n

  • Enable video scaling (Scale video): Ctrl+Z

  • Toggle fullscreen replay: f

  • Decrease replay speed: [

  • Increase replay speed: ]

  • Reset replay speed :=

  • Jump backward, short, medium, long: Shift + Left Arrow,Alt + Left Arrow,Ctrl + Left Arrow

  • Jump forward, short, medium, long: Shift + Right Arrow,Alt + Right Arrow,Ctrl + Right Arrow

  • Search in trail content: Ctrl + F

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