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Identity Manager 8.2.1 - Web Portal User Guide

General tips and getting started Requests
Setting up and configuring request functions Requesting products Saved for Later list Pending requests Displaying request history Canceling requests Renewing products with limit validity periods Unsubscribing products Displaying approvals Undoing approvals
Attestation Compliance Responsibilities
My responsibilities
Managing my departments Managing my application roles Managing my business roles Managing my identities Managing my cost centers Managing my locations Managing my system entitlements Managing my system roles
Delegating tasks Ownerships
Managing data
Managing identities Managing user accounts Managing system entitlements Managing departments Managing locations Managing cost centers Managing business roles Managing system roles
Appendix: Attestation conditions and approval policies from attestation procedures

Removing products from the shopping cart

After adding added products to your shopping cart (see Adding products to the shopping cart), you can remove them again.

To remove products from the shopping cart

  1. In the menu bar, click Requests > Shopping cart.

  2. On the Shopping Cart page, click Remove from cart next to the product that you do not want to request anymore.

  3. In the Remove Product From Cart dialog, confirm the prompt with Yes.

    Now you can add more products to your shopping cart, set additional options for products in the shopping cart, or submit the request.

To remove multiple products from the shopping cart

  1. In the menu bar, click Requests > Shopping cart.

  2. On the Shopping Cart page, in the list, select the check boxes next to the products that you do not want to request anymore.

  3. Click (Actions) > Remove selected.

  4. In the Remove Selected Products From Cart dialog, confirm the prompt with Yes.

    Now you can add more products to your shopping cart, set additional options for products in the shopping cart, or submit the request.

To remove all products from the shopping cart

Related topics

Setting the validity period of products in your shopping cart

After you have added products to your shopping cart (see Adding products to the shopping cart), you can set their validity period. Once a product's validity period has expired, it can no longer be used.

NOTE: If you alter the validity period, the request's validity is determined by this information and not from the date of approval. An additional message is shown in the details pane of the respective product. If the request approval validity period has expired, the request is annulled.

TIP: You can renew the validity of a currently assigned product. For more information, see Renewing products with limit validity periods.

To set the validity period of a product in the shopping cart

  1. In the menu bar, click Requests > Shopping cart.

  2. On the Shopping Cart page, in the list, click Edit next to the product whose validity period you want define.

  3. In the details pane, in the Valid from field, specify from when the product is valid.

  4. In the Valid until field, specify until when the product is valid.

  5. Click Save.

    Now you can add more products to your shopping cart, set additional options for products in the shopping cart, or submit the request.

Related topics

Specifying the priority of products in your shopping cart

After you have added products to your shopping cart (see Adding products to the shopping cart), you can specify their priority. The priority allows approvers to quickly identify how important a product request is.

To specify the priority of a product in the shopping cart

  1. In the menu bar, click Requests > Shopping cart.

  2. On the Shopping Cart page, click Edit next to the product whose priority you want define.

  3. In the details pane, in the Priority menu, select the priority.

  4. Click Save.

    Now you can add more products to your shopping cart, set additional options for products in the shopping cart, or submit the request.

Related topics

Giving reasons for requests

After you have added products to your shopping cart (see Adding products to the shopping cart), you can give reasons for requesting them. A reason can help approvers make their approval decisions.

To give a reason for requesting a product from the shopping cart

  1. In the menu bar, click Requests > Shopping cart.

  2. On the Shopping Cart page, click Edit next to the product with the request you want to justify.

  3. In the details pane, in the Reason field, enter your reason for requesting this product.

  4. Click Save.

    Now you can add more products to your shopping cart, set additional options for products in the shopping cart, or submit the request.

Related topics
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