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Identity Manager 8.2.1 - Administration Guide for Connecting to Microsoft Exchange

Managing Microsoft Exchange environments Synchronizing a Microsoft Exchange environment
Setting up initial synchronization with Microsoft Exchange Customizing the synchronization configuration Running synchronization Tasks following synchronization Troubleshooting Ignoring data error in synchronization
Basic data for managing a Microsoft Exchange environment Microsoft Exchange structure Microsoft Exchange mailboxes Microsoft Exchange mail users and Microsoft Exchange mail contacts Microsoft Exchange mail-enabled distribution groups Microsoft Exchange dynamic distribution groups Microsoft Exchange mail-enabled public folders Extensions for supporting Exchange hybrid environments Error handling Configuration parameters for managing a Microsoft Exchange environment Default project template for Microsoft Exchange Processing methods of Microsoft Exchange system objects Microsoft Exchange connector settings

Receive restrictions for Microsoft Exchange mail users

NOTE: The Assign mail acceptance and Assign mail rejection assignments are mutually exclusive. You can either specify from whom messages are accepted or you can specify from whom they are rejected.

To customize mail acceptance for mail users

  1. In the Manager, select the Active Directory > Mail users category.

  2. Select the mail user in the result list.

  3. Select the Assign mail acceptance task to specify recipients whose messages are accepted.

    - OR -

    Select the Assign mail rejection task to specify recipients whose messages are rejected.

  4. Select the table containing the recipient from the menu at the top of the form. You have the following option:

    • Mail-enabled distribution groups

    • Dynamic distribution groups

    • Mailboxes

    • Mail users

    • Mail contacts

  5. In the Add assignments pane, assign recipients.

    TIP: In the Remove assignments pane, you can remove assigned recipients.

    To remove an assignment

    • Select the recipient and double-click .

  6. Save the changes.

Assigning extended properties to Microsoft Exchange mail users

Extended properties are meta objects, such as operating codes, cost codes, or cost accounting areas that cannot be mapped directly in One Identity Manager.

To specify extended properties for a mail user

  1. In the Manager, select the Active Directory > Mail users category.

  2. Select the email user in the result list.

  3. Select Assign extended properties.

  4. In the Add assignments pane, assign extended properties.

    TIP: In the Remove assignments pane, you can remove assigned extended properties.

    To remove an assignment

    • Select the extended property and double-click .

  5. Save the changes.

For more information about using extended properties, see the One Identity Manager Identity Management Base Module Administration Guide.

Deleting and restoring Microsoft Exchange mail users

NOTE: As long as an account definition for an employee is valid, the employee retains the mail user that was created by it. If the account definition assignment is removed, the mail user created through this account definition, is deleted.

To delete a mail user

  1. In the Manager, select the Active Directory > Mail users category.

  2. Select the mail user in the result list.

  3. Click in the result list.

  4. Confirm the security prompt with Yes.

To restore a mail user

  1. In the Manager, select the Active Directory > Mail users category.

  2. Select the mail user in the result list.

  3. Click in the result list.

When you delete a mail user, the Do not display in address lists option is enabled and the mail user is no longer shown in address books.

Configuring deferred deletion

By default, mail users are finally deleted from the database after 30 days. During this period you have the option to reactivate the mail users. A restore is not possible once deferred deletion has expired.

In the Designer, you can set an alternative delay on the EX0MailUser table. For more information on configuring the deferred deletion, refer to the One Identity Manager Configuration Guide.

Creating Microsoft Exchange mail contacts

Enter mail contacts for Active Directory contacts.

NOTE: It is recommended to use account definitions to set up mail contacts for company employees.

  • In order to create mail contacts through account definitions, employees must have a default email address and obtain their company IT data through assignment to a primary department, primary location or a primary cost center.

  • Some of the mail contact's main data is mapped from employee main data using templates.

To create a mail contact

  1. In the Manager, select the Active Directory > Mail contacts category.

  2. Click in the result list.

  3. On the main data form, enter the main data of the contact.

  4. Save the changes.

To create a mail contact for an Active Directory contact manually

  1. In the Manager, select the Active Directory > Contacts category.

  2. In the result list, select the contact then select the Change main data task.

  3. Select the Create mail contact task.

  4. Enter the following information:

    • Active Directory contact: the contact is already selected.

    • Exchange organization: The Microsoft Exchange organization is already selected. Check the setting.

    • Destination address type: Target address type of the email address.

    • Destination address: Email address to which the messages should be forwarded.

    • Alias: Unique alias for further identification of the mail contact.

  5. Save the changes.
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