When performing the Move Mailbox task, Active Roles leverages the move request functionality provided by Exchange 2013 or later. A mailbox move operation is asynchronous in the sense that Active Roles only creates a move request, letting Exchange Server perform the request in the background. For details on the move request functionality, see Microsoft's article “Understanding Move Requests” at http://technet.microsoft.com/en-us/library/dd298174.aspx.

The Move Mailbox task creates a mailbox move request, which causes Exchange Server to start the process of moving the mailbox. The move request is performed in an asynchronous fashion by the Exchange Mailbox Replication service. While the service is performing the move request, and after the move request is completed, you can view the status of the move request by using the Active Roles console or Web Interface.

To view the status of a move request by using the Active Roles console

1. Open the Properties dialog box for the user account whose mailbox move is requested.
2. In the Properties dialog box, click the Exchange Advanced tab, and then click Mailbox Move Status.
3. In the Mailbox Move Status dialog box, under Move request status, view the status of the move request.

To view the status of a move request by using the Active Roles Web Interface

1. Open the Exchange Properties page for the user account whose mailbox move is requested.
2. On the Exchange Properties page, click the Advanced tab, and then click Mailbox Move Status.
3. In the Mailbox Move Status dialog box, under Move request status, view the status of the move request.

The Move request status field displays one of the following statuses:

• Move not requested  The move of the mailbox was not requested.
• Automatically suspended  The move of the mailbox is ready to complete, but it was suspended because the move request was created with the option to suspend the mailbox move when it is ready to complete.
• Completed  The move of the mailbox was completed successfully without any warnings.
• Completed with warning  The move of the mailbox was completed, but there were certain warnings during the mailbox move process.
• Completion in progress  The mailbox is in its final stages of being moved. If this is an online mailbox move, at this point, the mailbox may become unavailable to the user.
• Failed  The move of the mailbox has failed.
• In progress  The move of the mailbox is in progress. If this is an online mailbox move, the user can access the mailbox. If this is an offline mailbox move, the mailbox is unavailable.

• Queued  The mailbox move request has been queued, and is waiting to be picked up by the Exchange Mailbox Replication service.
• Suspended  The move of the mailbox was suspended by using the Suspend-MoveRequest cmdlet of the Exchange Management Shell.
• When a move request reaches a status of Completed or Completed with warning, the request is not considered finished. Rather, the request is preserved so that you can examine the move operation results. You will not be able to move the mailbox again until you finish the previous move request. You can finish the request by clicking Clear Move Request in the Mailbox Move Status dialog box.

When you clear a completed move request, information about that request is deleted from Exchange Server, and the InTransit flag is removed from the mailbox so a new request to move the mailbox can be created if needed. The Clear Move Request command is only available if the request has a status of Completed or Completed with warning.

If a mailbox move request is not yet completed, you can cancel the request by clicking Remove Move Request in the Mailbox Move Status dialog box. When you remove a move request that is in progress, mailbox replication stops, and the replica of the mailbox is deleted from the destination mailbox database. If you later decide to move the mailbox, you will have to perform the Move Mailbox task at the beginning.