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Identity Manager 9.2 - Administration Guide for Connecting to Google Workspace

Mapping a Google Workspace environment in One Identity Manager Synchronizing a Google Workspace customer
Setting up initial synchronization of a Google Workspace customer Customizing the synchronization configuration for Google Workspace Running synchronization Tasks following synchronization Troubleshooting Ignoring data error in synchronization Pausing handling of target system specific processes (Offline mode)
Managing Google Workspace user accounts and identities
Account definitions for Google Workspace user accounts Assigning identities automatically to Google Workspace user accounts Manually linking identities to Google Workspace user accounts Supported user account types Specifying deferred deletion for Google Workspace user accounts
Login credentials for Google Workspace user accounts Managing Google Workspace entitlement assignments Mapping Google Workspace objects in One Identity Manager
Google Workspace customers Google Workspace user accounts Google Workspace groups Google Workspace products and SKUs Google Workspace organizations Google Workspace domains Google Workspace domain aliases Google Workspace admin roles Google Workspace admin privileges Google Workspace admin role assignments Google Workspace external email addresses Reports about Google Workspace objects
Handling of Google Workspace objects in the Web Portal Basic configuration data for managing a Google Workspace customer Troubleshooting the connection to a Google Workspace customer Configuration parameters for managing a Google Workspace environment Default project template for Google Workspace API scopes for the service account Processing methods of Google Workspace system objects Special features in the assignment of Google Workspace groups

Handling of Google Workspace objects in the Web Portal

One Identity Manager enables its users to perform various tasks simply using a Web Portal.

  • Managing user accounts and identities

    An account definition can be requested by shop customers in the Web Portal if it is assigned to an IT Shop shelf. The request undergoes a defined approval process. The user account is not created until it has been agreed by an authorized identity, such as a manager.

  • Managing entitlement assignments

    When an entitlement is assigned to an IT Shop shelf, the Google Workspace entitlement can be requested by the customer in the Web Portal. The request undergoes a defined approval process. The entitlement is not assigned until it has been approved by an authorized identity.

    In the Web Portal, managers and administrators of organizations can assign Google Workspace entitlements to the departments, cost centers, or locations for which they are responsible. The entitlements are inherited by all persons who are members of these departments, cost centers, or locations.

    If the Business Roles Module is available, managers and administrators of business roles in the Web Portal can assign Google Workspace entitlements to the business roles for which they are responsible. The entitlements are inherited by all persons who are members of these business roles.

    If the System Roles Module is available, supervisors of system roles in the Web Portal can assign Google Workspace entitlements to the system roles. The entitlements are inherited by all persons to whom these system roles are assigned.

  • Attestation

    If the Attestation Module is available, the correctness of the properties of target system objects and of entitlement assignments can be verified on request. To enable this, attestation policies are configured in the Manager. The attestors use the Web Portal to approve attestation cases.

  • Governance administration

    If the Compliance Rules Module is available, you can define rules that identify the invalid entitlement assignments and evaluate their risks. The rules are checked regularly, and if changes are made to the objects in One Identity Manager. Compliance rules are defined in the Manager. Supervisors use the Web Portal to check rule violations and to grant exception approvals.

    If the Company Policies Module is available, company policies can be defined for the target system objects mapped in One Identity Manager and their risks evaluated. Company policies are defined in the Manager. Supervisors use the Web Portal to check policy violations and to grant exception approvals.

  • Risk assessment

    You can use the risk index of Google Workspace entitlements to evaluate the risk of entitlement assignments for the company.One Identity Manager provides default calculation functions for this. The calculation functions can be modified in the Web Portal.

  • Reports and statistics

    The Web Portal provides a range of reports and statistics about the identities, user accounts, and their entitlements and risks.

For more information about the named topics, see Assigning Google Workspace entitlements to user accounts in One Identity Manager and refer to the following guides:

  • One Identity Manager Web Designer Web Portal User Guide
  • One Identity Manager Attestation Administration Guide
  • One Identity Manager Compliance Rules Administration Guide
  • One Identity Manager Company Policies Administration Guide
  • One Identity Manager Risk Assessment Administration Guide

Basic configuration data for managing a Google Workspace customer

To manage a Google Workspace customer in One Identity Manager, the following basic data is relevant.

  • Account definitions

    One Identity Manager has account definitions for automatically allocating user accounts to identities. You can create account definitions for every target system. If an identity does not yet have a user account in a target system, a new user account is created. This is done by assigning account definitions to an identity.

    For more information, see Account definitions for Google Workspace user accounts.

  • Password policies

    One Identity Manager provides you with support for creating complex password policies, for example, for system user passwords, the identities' central password as well as passwords for individual target systems. Password polices apply not only when the user enters a password but also when random passwords are generated.

    Predefined password policies are supplied with the default installation that you can use or customize if required. You can also define your own password policies.

    For more information, see Password policies for Google Workspace user accounts.

  • Target system types

    Target system types are required for configuring target system comparisons. Tables with outstanding objects are maintained with the target system types and settings are configured for provisioning memberships and single objects synchronization. Target system types also map objects in the Unified Namespace.

    For more information, see Post-processing outstanding objects.

  • Servers

    In order to handle target system specific processes in One Identity Manager, the synchronization server and its server functionality must be declared.

    For more information, see Job server for Google Workspace-specific process handling.

  • Target system managers

    A default application role exists for the target system manager in One Identity Manager. Assign identities to this application role who have permission to edit all Google Workspace objects in One Identity Manager.

    Define additional application roles if you want to limit the permissions for target system managers to individual customers. The application roles must be added under the default application role.

    For more information, see Target system managers for Google Workspace customers.

Job server for Google Workspace-specific process handling

In order to handle target system specific processes in One Identity Manager, the synchronization server and its server functionality must be declared. You have several options for defining a server's functionality:

  • In the Designer, create an entry for the Job server in the Base Data > Installation > Job server category. For more information about this, see the One Identity Manager Configuration Guide.

  • In the Manager, select an entry for the Job server in the Google Workspace > Basic configuration data > Server category and edit the Job server's main data.

    Use this task if the Job server has already been declared in One Identity Manager and you want to configure special functions for the Job server.

NOTE: One Identity Manager must be installed, configured, and started in order for a server to perform its function in the One Identity Manager Service network. Proceed as described in the One Identity Manager Installation Guide.

Related topics

Editing Google Workspace Job servers

Use this task if the Job server has already been declared in One Identity Manager and you want to configure special functions for the Job server.

To edit a Job server and its functions

  1. In the Manager, select the Google Workspace > Basic configuration data > Server category.

  2. Select the Job server entry in the result list.

  3. Select the Change main data task.

  4. Edit the Job server's main data.

  5. Select the Assign server functions task and specify server functionality.

  6. Save the changes.
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