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Identity Manager 9.2 - Web Designer Web Portal User Guide

General tips and getting started Managing reports Security keys (WebAuthn) Requests
Setting up and configuring request functions Requesting products Managing the Saved for Later list Pending requests Displaying request history Resubmitting requests Canceling requests Renewing products with limit validity periods Unsubscribing products Displaying requests Undoing approvals Managing request inquiries directed at you Auditing requests Escalated requests
Attestation
Managing attestations Attestors for attestation cases My attestation cases Pending attestations Displaying attestation history Managing attestation inquiries directed at you Auditing attestations Escalation
Compliance Responsibilities
My responsibilities
Specifying keywords for requestable products Managing my departments Managing my application roles Managing my devices Managing my business roles Managing my identities Managing my cost centers Managing my multi-request resources Managing my multi requestable/unsubscribable resources Managing my resources Managing my software applications Managing my locations Managing my system entitlements Managing my system roles Managing my assignment resources
Managing task delegations Ownerships Auditing
Auditing departments Auditing application roles Auditing devices Auditing business roles Auditing identities Auditing cost centers Auditing multi-request resources Auditing multi requestable/unsubscribable resources Auditing resources Auditing software Auditing locations Auditing system roles Auditing system entitlements Auditing assignment resources
Governance administration
Managing departments Managing business roles Managing identities Managing cost centers Managing multi-request resources Managing multi requestable/unsubscribable resources Managing resources Managing locations System entitlements Managing system roles Managing assignment resources
Opening other web applications Managing tickets Discovering your statistics on the home page Appendix: Attestation conditions and approval policies from attestation procedures Appendix: Page and menu descriptions
Information (menu description) My requests (menu description) Profile (menu description) Help (menu description) Request (menu description) Attestation (menu description)
My attestation status (page description) My actions (page description)
Pending attestations (page description)
Pending attestations – Attestation policies (page description) Pending attestations: One Identity Manager application roles (page description) Pending attestations: Departments (page description) Pending attestations: System roles (page description) Pending attestations: Locations (page description) Pending attestations: Business roles (page description) Pending attestations: PAM assets (page description) Pending attestations: PAM user accounts (page description) Pending attestations: Identities (page description) Pending attestations: Cost centers (page description) Pending attestations: User accounts (page description) Pending attestations: System entitlements (page description) Pending attestations: Resources (page description) Pending attestations: Assignment resources (page description) Pending attestation: Multi-request resources (page description) Pending attestations: Software (page description) Pending attestations: Multi requestable/unsubscribable resources (page description) Pending attestations: Devices (page description) Pending attestations – approvals (page description)
Attestation history (page description) Attestation inquiries (page description)
Auditing (page description) Governance administration (page description) Attestation escalation approval (page description)
Compliance (menu description) Responsibilities (menu description)
My responsibilities (page description)
Identities (page description) System entitlements (page description) Business roles (page description) System roles (page description) Departments (page description) Cost centers (page description) Locations (page description) Application roles (page description) Resources (page description) Assignment resources (page description) Multi-request resources (page description) Software (page description) Multi requestable/unsubscribable resources (page description) Devices (page description)
Delegating tasks (page description) Ownerships (page description) Auditing (page description)
Auditing – Departments (page description) Auditing – Application roles (page description) Auditing – Device (page description) Auditing – Business roles (page description) Auditing – Identity details (page description) Auditing – Cost center (page description) Auditing – Multi-request resources (page description) Auditing – Multi requestable/unsubscribable resources (page description) Auditing - Resources (page description) Auditing – Software (page description) Auditing – Locations (page description) Auditing – System roles (page description) Auditing - Assignment resource (page description) Auditing – Active Directory (page description) Auditing – Azure Active Directory (page description) Auditing – Custom target system group (page description) Auditing – Google Workspace (page description) Auditing – Domino (page description) Auditing – LDAP (page description) Auditing – Oracle E-Business Suite (page description) Auditing – Privileged Account Management (page description) Auditing – SAP R/3 (page description) Auditing – Unix (page description)
Governance administration (page description)
Business roles (page description) Identities (page description) Multi-request resources (page description) Multi requestable/unsubscribable resources (page description) Organization (page description) Resources (page description) System entitlements (page description) System roles (page description) Assignment resources (page description)
Tickets (menu description)

Pending attestations – approvals (page description)

To open the Pending Attestations – Approvals page go to Attestation > My Actions > Pending Attestations > Make decision > Next.

After you have made your approval decisions on the Pending Attestations page, you can save the approval decisions on the Pending Attestations – Approvals page so that they take effect. You can also enter reason for the approval decisions here.

The following tables give you an overview of the various features and content on the Pending Attestations – Approvals page.

Table 210: Controls

Control

Description

Reason for approvals

Enter a reason for all approved attestations here.

Standard reason

Here you can select one of the standard reasons saved in the system for all approved attestations.

Reason for denials

Enter a reason for all denied attestations here.

Standard reason

Here you can select one of the standard reasons saved in the system for all denied attestations.

Save

Use this button to save all the settings and approval decisions.

Back

Use this button to switch to the previous page. For example, to approve other attestations.

Table 211: Columns

Column

Description

Display name

Shows you the name of the object to be attested.

Attestation policy

Shows the name of the attestation policy in use.

Due date

Shows by when the attestation case must be completed.

Risk index

Show the attestation case's risk index.

Reason

Here you can enter a reason for the decision. To do this, click on the button and, in the dialog, enter a reason or select one of the standard reasons.

TIP: You can show less data by using the column filters. For more information, see Filtering.

Attestation history (page description)

To open the Attestation History page go to Attestation > My actions > Attestation History.

On the Attestation History page, you can display all the attestation approval decisions that you or identities for which you are responsible have made (see Displaying attestation history).

The following tables give you an overview of the various features and content on the Attestation History page.

Table 212: Controls

Control

Description

Attestation Status

The check boxes allow you to control which approvals are displayed:

  • Approved: Select this check box to display attestation cases that have been granted approval.

  • Pending: Select this check box to display attestation cases that you have made an approval decision about but have not yet been approved.

  • Not approved: Select this check box to display attestation cases that have been denied.

View approvers for pending cases

Use this button to display all identities that still have to make approval decisions about attestation cases (see Displaying attestors of pending attestation cases through the attestation history) and send them reminder mails.

Table 213: Controls in the attestation case's details pane

Control

Description

Actions > Go to attested object

Use this action to switch to an overview of the object to be attested (see Displaying attestation history).

Actions > Send a reminder mail

Use this action to display all identities that can make approval decisions about the attestation case (see Displaying attestors of pending attestation cases through the attestation history). Then you can send them reminder mails.

Show details

You can use this button to display details about all the objects that are included in this attestation case (see Displaying attestation history).

Report

Use this button to generate a report about the object to attest.

Table 214: Columns

Column

Description

Display name

Shows the name of the object included in the attestation case.

Attestation policy

Shows the name of the attestation policy in use.

State

Shows the current status of the attestation case.

The following status' are possible:

  • Approved: The attestation case was approved.

  • Pending: The attestation case is not closed yet and must still be approved.

  • Denied: The attestation case was denied. In the details pane, on the Workflow tab, you can see why the attestation case was denied approval.

New

Shows whether the attestation case is new. New cases have not been granted approval yet but might have been denied approval before.

Due date

Shows by when the attestation case must be completed.

Risk index

Show the attestation case's risk index.

TIP: You can show less data by using the column filters. For more information, see Filtering.

NOTE: On the following tabs, you can show other useful information about each instance in the details pane. To do this, click the appropriate instance in the list.

  • Information: Displays general information about the attestations case.

  • Workflow: Shows the chronological lifecycle of the attestation case.

  • Attestation policy: Shows further information about the attestation policy used.

  • History: Shows the object's attestation history.

Attestation inquiries (page description)

To open the Attestation Inquiries page go to Attestation > My actions > Attestation Inquiries.

On the Attestation Inquiries page, you can perform the following actions in response to questions you have been asked about specific attestation cases:

The following tables give you an overview of the various features and content on the Attestation Inquiries page.

Table 215: Controls in the attestation case's details pane

Control

Description

Respond

Use this button to respond to the inquiry (see Answering attestation case inquiries).

Table 216: Columns

Column

Description

Display name

Shows the name of the object included in the attestation case.

Attestation policy

Shows the name of the attestation policy in use.

State

Shows the current status of the attestation case.

New

Shows whether the attestation case is new. New cases have not been granted approval yet but might have been denied approval before.

Due date

Shows by when the attestation case must be completed.

Risk index

Show the attestation case's risk index.

TIP: You can show less data by using the column filters. For more information, see Filtering.

NOTE: On the following tabs, you can show other useful information about each instance in the details pane. To do this, click the appropriate instance in the list.

  • Information: Displays general information about the attestations case.

  • Workflow: Shows the chronological lifecycle of the attestation case.

  • Attestation policy: Shows further information about the attestation policy used.

  • History: Shows the object's attestation history.

Auditing (page description)

To open the Auditing page go to Attestation > Auditing.

On the Auditing page, you can display all the attestation cases in the system.

The following tables give you an overview of the various features and content on the Auditing page.

Table 217: Controls

Control

Description

Attestors

Click Assign and select the identity whose attestation cases you want to display.

Attestation state

The check boxes allow you to control which approvals are displayed:

  • Approved: Select this check box to display attestation cases that have been granted approval.

  • Pending: Select this check box to display attestation cases that have not yet been approved.

  • Not approved: Select this check box to display attestation cases that have been denied.

View attestors for pending attestation cases

Use this button to display all identities that still have to make approval decisions about attestation cases (see Displaying attestors of pending auditing attestation cases) and send them reminder mails.

Table 218: Controls in the attestation case's details pane

Control

Description

Actions > Go to attested object

Use this action to switch to an overview of the object to be attested.

Actions > Send a reminder mail

Use this action to display all identities that can make approval decisions about the attestation case (see Displaying attestors of pending auditing attestation cases). send them reminder mails.

Viewing details

Use this button to show the details of the entire request used to request this product.

Report

Use this button to generate a report about the object to attest.

Table 219: Columns

Column

Description

Display name

Shows you the name of the object included in the attestation case.

Attestation policy

Shows you the name of the attestation policy in use.

State

Shows you the current status of the attestation case.

The following status' are possible:

  • Approved: The attestation case was approved.

  • Pending: The attestation case is not closed yet and must still be approved.

  • Denied: The attestation case was denied. In the details pane, on the Workflow tab, you can see why the attestation case was denied approval.

New

Shows you whether the attestation case is new. New cases have not been granted approval yet but might have been denied approval before.

Due date

Shows you by when the attestation case must be completed.

Risk index

Shows you the attestation case's risk index.

TIP: You can show less data by using the column filters. For more information, see Filtering.

NOTE: On the following tabs, you can show other useful information about each instance in the details pane. To do this, click the appropriate instance in the list.

  • Information: Displays general information about the attestations case.

  • Workflow: Shows the chronological lifecycle of the attestation case.

  • Attestation policy: Shows further information about the attestation policy used.

  • History: Shows the object's attestation history.

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