Creating passcodes for my identities
If identities, for which you are responsible, have forgotten their password for logging into the Web Portal and the passwords cannot be reset with the question and answer feature, you can create passcodes for them. With this passcode, identities can log on to the Password Reset Portal once and for a limited time.
To create a passcode for an identity
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Open the home page.
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On the home page, click Show in the My Direct Reports tile.
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On the Identities page, click the identity for which you want to create the passcode.
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In the Edit Identity Data pane, click Create passcode.
The generated passcode and its validity are displayed in a dialog.
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Note or copy the code and have it sent to the identity.
Creating reports about my identities
You can create the following reports on identities:
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Reports on individual identities
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Reports on a specific identity that reports directly to you
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Reports on all identities that report directly to you
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Reports on user accounts assigned to identities that report directly to you
To create a report on an individual identity
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Open the home page.
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On the home page, click Show in the My Direct Reports tile.
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On the Identities page, click the identity for which you want to create a report.
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In the Edit Identity pane, click 
(Actions) > Download report.
To create a report on identities that report to a specific identity
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Open the home page.
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On the home page, click Show in the My Direct Reports tile.
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On the Identities page, click the identity to create a report on the identities who report directly to them.
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In the Edit Identity section, click (Actions) > Download report on identities who report directly to this identity.
To create a report on all identities that report directly to you
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Open the home page.
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On the home page, click Show in the My Direct Reports tile.
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On the Identities page, click (Actions) > Download report on identities who report directly to you.
To create a report on user accounts assigned to identities that report directly to you
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Open the home page.
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On the home page, click Show in the My Direct Reports tile.
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On the Identities page, click (Actions) > Download report on user accounts of my identities.
Managing my identities' memberships
Identity assignments to company structures and entitlements are enabled through membership in the respective company structures. For example, if an identity is going to be assigned to a particular department, it must first have membership in that department.
Detailed information about this topic
Displaying my identities' departments
You can display departments that are assigned identities for which you are responsible.
To display an identity's departments
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Open the home page.
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On the home page, click Show in the My Direct Reports tile.
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On the Identities page, click the identity whose departments you want to display.
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In the Edit Identity pane, click the Memberships tab.
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In the navigation on the Memberships tab, click Departments.
